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Sony WH-CH520 Wireless On-Ear Headphones - White

Not AvailableSony WH-CH520 Wireless On-Ear Headphones - White
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- The Digital Sound Enhancement Engine (DSEE) restores your music with high frequency and gradual ...

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Product Information

Full details

The Sony WH-CH520 Wireless On-Ear Headphones are designed for music enthusiasts who value authentic sound and seamless connectivity. Featuring the Digital Sound Enhancement Engine (DSEE) for restoring audio quality and Multi-Point Connection for effortless device switching, these headphones offer a versatile listening experience. While providing exceptional comfort and an impressive 50 hours of battery life, their on-ear design means they offer a different fit and level of passive noise isolation compared to over-ear alternatives, which users should consider.

All features

ColourWhite
SeriesWH-CH
Model Part NumberWHCH520W
BrandSony

Extended Product Information

FAQs

What is DSEE and how does it benefit me?

DSEE (Digital Sound Enhancement Engine) is a Sony technology that restores the high-frequency sounds and fine fade-out sounds that are often lost when digital music is compressed. This results in a more natural and authentic sound experience, making your music sound richer and more detailed.

Can I connect these headphones to multiple devices at once?

Yes, the Sony WH-CH520 headphones feature Multi-Point Connection, allowing you to connect to two Bluetooth devices simultaneously. This means you can seamlessly switch between, for example, your smartphone and your tablet without needing to re-pair.

How long does the battery last, and how fast can it charge?

The headphones offer an impressive battery life of up to 50 hours on a full charge. They also support quick charging, giving you 1.5 hours of playback from just 3 minutes of charging.

Are these headphones suitable for making phone calls?

Absolutely. The WH-CH520 headphones are equipped with a high-quality built-in microphone and noise suppression technology, ensuring clear voice transmission during your phone calls, even in moderately noisy environments.

Are these headphones waterproof?

No, the Sony WH-CH520 Wireless On-Ear Headphones are not waterproof. Please avoid exposing them to water or excessive moisture to prevent damage.

How do I clean my headphones?

Use a soft, dry, lint-free cloth to wipe the earcups and headband regularly. For light marks, you can slightly dampen the cloth with water. Avoid using strong detergents, alcohol, or abrasive cleaners.

Troubleshooting

Headphones won't turn on or charge.

Ensure the USB-C charging cable is securely connected to both the headphones and a working power source. Try a different USB port or wall adapter. Allow the headphones to charge for at least 10-15 minutes before attempting to turn them on again. If charging via computer, ensure the computer is powered on.

Cannot pair the headphones with my device.

Make sure the headphones are in pairing mode (indicator light flashing rapidly). Ensure Bluetooth is enabled on your device and it's within range. Try turning Bluetooth off and on again on your device. Delete any previous 'WH-CH520' entries from your device's Bluetooth list and try pairing from scratch. Restart both the headphones and your device.

Sound quality is poor or distorted.

Ensure your audio source (phone, tablet) has good signal strength and is not too far from the headphones. Check the audio quality of the original file or stream. Make sure the volume is not set too high, causing distortion. If using a custom equalizer, try disabling it. Ensure there are no physical obstructions between your device and the headphones that might interfere with the Bluetooth signal.

Multi-Point Connection is not working correctly.

Ensure both devices you wish to connect are actively paired with the headphones. When switching, pause media on the first device before starting on the second. For calls, ensure the call is picked up on the device connected to the headphones. Sometimes, temporarily disabling Bluetooth on one device and re-enabling it after connecting the second can help reset the multi-point connection.

Microphone is not picking up my voice clearly during calls.

Ensure the microphone is not obstructed (e.g., by clothing). Check the microphone settings on your connected device to ensure the headphones are selected as the input device. Move to a quieter environment if possible, as noise suppression works best on consistent background noise rather than sudden loud noises. Ensure the headphones are positioned correctly on your head.

Pros and Cons

Pros

  • Authentic Sound Restoration: DSEE significantly improves the quality of compressed music.
  • Seamless Device Switching: Multi-Point Connection enhances versatility across devices.
  • Exceptional Battery Life: 50 hours of playtime means fewer charging interruptions.
  • Rapid Charging: Quick charge feature is highly convenient for on-the-go use.
  • Comfortable for Extended Wear: Designed for long listening sessions without discomfort.
  • Crystal Clear Calls: Noise suppression ensures great voice clarity during phone calls.
  • Easy to Use: Simple earcup controls for managing audio and calls.

Cons

  • On-Ear Design: May not offer the same level of passive noise isolation as some over-ear headphones.
  • No Active Noise Cancellation: While it has noise suppression for calls, it lacks dedicated active noise cancellation for general listening.

Setup, Compatibility & Care

Setup

  1. Charging: Before first use, fully charge your headphones using a USB-C cable (not typically included). Connect the cable to the charging port on the headphones and a USB power adapter or computer USB port. The indicator light will change (e.g., turn off) when fully charged.
  2. Pairing Mode: Turn on the headphones. Usually, they enter pairing mode automatically upon first power-on. If not, press and hold the power button for a few seconds until the indicator light flashes rapidly (e.g., blue and red alternately), indicating pairing mode.
  3. Connect to Device: On your smartphone, tablet, or computer, go to your Bluetooth settings. Look for "WH-CH520" in the list of available devices and select it to pair. Once connected, the indicator light on the headphones will typically flash slowly or turn solid blue.
  4. Multi-Point Connection: To connect a second device, disable Bluetooth on the first device temporarily, then put the headphones into pairing mode again and connect to the second device. Re-enable Bluetooth on the first device, and both should now be connected simultaneously.

Compatibility

  • The Sony WH-CH520 headphones are broadly compatible with any device that supports Bluetooth connectivity, including:
  • Smartphones (iOS, Android)
  • Tablets (iPad, Android tablets)
  • Laptops and Desktop Computers (Windows, macOS)
  • Other Bluetooth audio transmitters

Care

  • Cleaning: Regularly wipe the earcups and headband with a soft, dry, lint-free cloth to remove dust and oils. For stubborn marks, lightly dampen the cloth with water. Avoid using harsh chemicals or abrasive cleaners.
  • Storage: When not in use, store your headphones in a clean, dry place, away from direct sunlight and extreme temperatures. Avoid placing heavy objects on top of them.
  • Moisture: These headphones are not waterproof. Keep them away from water, excessive humidity, and sweat to prevent damage.
  • Charging: Use a reputable USB-C cable and charger. Avoid overcharging the battery, though modern devices have protection against this, it's good practice to disconnect once fully charged if possible.
  • Handling: Be gentle when adjusting the headband or folding the headphones (if applicable) to avoid stressing joints or wiring.