Sony WH-CH520 Wireless On-Ear Headphones - Cream
Not Available
Not Available
Not Available
Currently unavailable
Currently out of stock
This product is not available at the moment. Check back later or explore other options below.
Product Information
Full details
The Sony WH-CH520 Wireless Bluetooth Headphones are designed for individuals seeking a high-quality, comfortable audio experience with seamless device switching. Their key strength lies in extended battery life, enhanced sound via DSEE, and convenient multi-point connectivity. However, users should note that they do not offer active noise cancellation for listening, focusing instead on microphone noise suppression for calls.
All features
| Colour | Cream |
|---|---|
| Series | WH-CH |
| Model Part Number | WHCH520C |
| Brand | Sony |
Extended Product Information
FAQs
Are the Sony WH-CH520 headphones noise-cancelling?
No, these headphones do not feature active noise cancellation for listening. They do, however, incorporate noise suppression technology within the microphone for clearer hands-free calls.
Can I use these headphones with a wired connection?
The Sony WH-CH520 are designed as 'Wireless Bluetooth Headphones' and do not include a 3.5mm audio jack for wired audio playback. They operate solely via Bluetooth.
How long does it take to fully charge the headphones?
While the exact time from empty to full is not specified, a rapid 3-minute charge provides 1.5 hours of playback. A full charge delivers an impressive 50 hours of listening time.
How do I activate the voice assistant?
You can activate your device's default voice assistant (Google Assistant or Siri) by simply pressing the dedicated voice button located on one of the earcups.
What is Sony's DSEE technology?
DSEE stands for Digital Sound Enhancement Engine. It's a proprietary Sony technology that restores high-frequency sounds and subtle fade-out elements that are often lost during the compression of digital music files, resulting in a more natural and authentic listening experience.
Are these headphones suitable for gaming?
Yes, you can use these headphones for gaming if your gaming console or PC supports Bluetooth audio connectivity. For competitive gaming, some users might prefer wired headphones to minimize potential audio latency.
Troubleshooting
Headphones will not power on.
Ensure the battery is charged. Connect the headphones to a power source using the USB-C cable and allow them to charge for at least 10 minutes before attempting to power on again.
Cannot pair the headphones with my device.
Confirm the headphones are in pairing mode (indicator light flashing rapidly). Make sure Bluetooth is enabled on your device and the headphones are within range. Try 'forgetting' the headphones from your device's Bluetooth list and initiating the pairing process again.
Sound is distorted or cuts out intermittently.
Move closer to your paired device to establish a stronger Bluetooth connection. Check for potential interference from other wireless devices (e.g., Wi-Fi routers). Restart both the headphones and your connected device.
Microphone isn't picking up my voice clearly during calls.
Ensure the microphone on the earcup is not obstructed. Speak directly towards the microphone. Check your device's audio settings to confirm that 'WH-CH520' is selected as the input (microphone) device.
Multi-Point Connection is not switching between devices seamlessly.
Verify that both devices are successfully paired with the headphones and that Bluetooth is enabled on both. Sometimes, you may need to manually select the 'WH-CH520' from the Bluetooth settings on the device you wish to switch to.
Pros and Cons
Pros
- Exceptional Battery Life: Up to 50 hours of playback with a rapid quick-charge feature.
- Seamless Multi-Device Use: Multi-Point Connection allows effortless switching between two Bluetooth devices.
- Enhanced Audio Quality: DSEE technology restores fidelity to compressed digital music for a more authentic sound.
- Clear Communication: High-quality microphone with noise suppression ensures clear hands-free calls.
- Comfortable for Long Sessions: Adjustable headband and soft earcups designed for all-day wear.
- Travel-Friendly: Lightweight and compact design with swivel earcups for easy storage.
Cons
- No Active Noise Cancellation: Lacks active noise cancellation for immersive listening in very loud environments.
- Wireless Only for Audio: Designed primarily for Bluetooth connectivity; no explicit mention of a 3.5mm audio jack for wired playback.
- On-Ear Design: Some users may prefer over-ear headphones for different comfort or sound isolation preferences.
Setup, Compatibility & Care
Initial Setup
- Charge Fully: Before first use, connect the headphones to a USB power source using the provided USB-C cable. The charging indicator will turn off once fully charged.
- Enter Pairing Mode: With the headphones turned off, press and hold the power button for approximately 7 seconds. The indicator light will flash blue rapidly, signaling that the headphones are in Bluetooth pairing mode.
- Connect to Device: On your smartphone, tablet, or computer, navigate to the Bluetooth settings. Select "WH-CH520" from the list of available devices to complete the pairing.
- Multi-Point Connection (Optional): To use Multi-Point with two devices, first pair with device A. Then, turn off Bluetooth on device A. Put the headphones back into pairing mode and pair with device B. Finally, re-enable Bluetooth on device A. Both devices should now be connected to the headphones.
Compatibility
- Bluetooth Devices: Compatible with any audio source that supports standard Bluetooth profiles (e.g., smartphones, tablets, laptops, smart TVs).
- Voice Assistants: Fully integrated with Google Assistant and Siri on compatible mobile devices via the dedicated button.
Care & Maintenance
- Cleaning: Regularly wipe the earcups and headband with a soft, dry cloth. For light stains, a slightly damp cloth can be used. Avoid abrasive cleaners or solvents.
- Storage: When not in use, store the headphones in a cool, dry place. The swivel earcups allow them to be folded flat for compact storage, protecting them during travel.
- Charging Habits: Use a reliable USB-C charger. Avoid completely depleting the battery for extended periods to maintain optimal battery health and longevity.
- Environmental Protection: Do not expose the headphones to excessive moisture, rain, or extreme temperatures, as they are not designed to be water-resistant.