Sony WH-CH520 Wireless Over-Ear Headphone - Beige
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Product Information
Full details
The Sony WH-CH520 Wireless Over-Ear Headphone in Cream is designed for users seeking comfortable, long-lasting wireless audio for both music and calls. Its key benefit is an impressive 50-hour battery life, allowing for extended listening sessions. A minor caveat is its on-ear design, which may not provide the same level of passive noise isolation as over-ear models for some users. This headset offers seamless Bluetooth connectivity, customizable sound via the Sony Headphones Connect app, and integrated microphones for clear hands-free calls.
All features
| Colour | Beige |
|---|---|
| Model Part Number | WHCH520C |
| Brand | Sony |
Extended Product Information
FAQs
How long does the battery last on a full charge?
The Sony WH-CH520 headphones offer up to 50 hours of continuous audio playback on a full charge.
How do I activate fast charging?
Connect the headphones to a USB power source. A 10-minute charge provides approximately 1.5 hours of listening time.
Can I use these headphones for gaming?
While designed for music and calls, the Bluetooth connection might introduce slight latency which could be noticeable in fast-paced gaming. For critical gaming, a wired connection or low-latency dedicated gaming headset might be preferred.
How do I reset the headphones to factory settings?
Turn off the headphones, then press and hold the power and volume down buttons simultaneously for about 7 seconds until the indicator flashes.
What colours are available for the WH-CH520?
The WH-CH520 are available in Cream, Black, Blue, and White.
Does the headset support multipoint connection?
Yes, the WH-CH520 supports multipoint connection, allowing you to connect to two Bluetooth devices simultaneously.
Is there an app to control the sound?
Yes, the 'Sony | Headphones Connect' app allows you to customize EQ settings, enable DSEE, and access other features.
Are these headphones noise-cancelling?
These headphones feature a built-in microphone with noise suppression for clearer calls. They do not have active noise cancellation (ANC) for immersive listening, but the on-ear design provides some passive noise isolation.
Troubleshooting
Headphones won't turn on.
Ensure the headphones are charged. Connect them to a USB power source for at least 10 minutes and try again. Check if the LED indicator shows a charging status.
Cannot connect to Bluetooth device.
Make sure the headphones are in pairing mode (flashing blue/red light). Turn off and on Bluetooth on your device. Ensure the headphones are not connected to another device. Try resetting the headphones' Bluetooth connection by holding the power and volume down buttons for 7 seconds.
Poor audio quality or skipping.
Ensure your Bluetooth device is within the 10m wireless range. Minimize interference from other wireless devices or thick walls. Try updating the firmware via the Sony Headphones Connect app.
Microphone not working during calls.
Check that the microphone is not muted in your calling application. Ensure the headphones are selected as the audio input device in your device's settings. Restart both your headphones and the connected device.
One side not producing sound.
Check the audio balance settings on your connected device. Ensure the headphone cable (if applicable, though these are wireless) is fully plugged in. Try connecting to a different audio source to rule out a source-specific issue.
Pros and Cons
Pros
- Exceptional battery life of up to 50 hours.
- Fast charging capability for quick power boosts.
- Customizable audio experience through the companion app.
- Comfortable and lightweight for extended wear.
- Clear call quality with noise suppression.
- Multipoint Bluetooth connectivity for seamless device switching.
Cons
- On-ear design may offer less passive noise isolation than over-ear models.
- Sound customization requires using the Sony Headphones Connect app.
- While lightweight, some users may prefer a more robust build.
- Fast charging provides only 1.5 hours of playback for 10 minutes of charge.
Setup, Compatibility & Care
Setup:
- Charging: Connect the headphones to a USB power source using the included USB Type-C cable. The LED indicator will show charging status.
- Bluetooth Pairing:
- Turn on the headphones. Press and hold the power button until the indicator light flashes blue and red.
- On your device (smartphone, tablet, PC), go to Bluetooth settings and select 'WH-CH520'.
- For Android devices, Fast Pair allows for quick pairing with a single tap when the headphones are in pairing mode.
- For Windows 11/10, Swift Pair will show a pop-up for easy connection when pairing mode is active.
- App Connection: Download the 'Sony | Headphones Connect' app to access EQ customization, 360 Reality Audio setup, and other features.
Compatibility:
- Bluetooth Profiles: Supports A2DP, AAC, AVRCP, HFP, HSP, SBC, ensuring broad compatibility with most Bluetooth-enabled devices.
- Voice Assistants: Works with Apple Siri and Google Assistant.
- Device Connection: Can be paired with two devices simultaneously (Multipoint Connection).
Care:
- Cleaning: Wipe the earpads and headband with a soft, dry cloth. Avoid using abrasive cleaners or solvents.
- Storage: Store in a cool, dry place. The swivel earcups allow for a more compact storage.
- Battery Care: Avoid exposing the headphones to extreme temperatures. Charge the battery regularly, even if not in use for extended periods, to maintain battery health.