HP - 17.3" HD+ Laptop, AMD Ryzen 5, 32 GB RAM, 1 TB SSD - Silver

Upgraded - Seal is opened for upgrade only. HP 17.3" silver laptop features an HD+ touchscreen for...

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Full details

This HP 17.3" laptop is designed for users who need a reliable device for daily multitasking and media consumption, offering a large HD+ touchscreen and strong performance from its AMD Ryzen 5 processor. While it provides ample storage and memory for most everyday tasks, the HD+ display resolution might be a consideration for users prioritizing the sharpest visuals. It balances portability with a generous screen size, making it suitable for both work and home.

All features

ColourSilver
ResolutionHD+
Display TypeHD+
RAM32 GB
Internal Storage Capacity1 TB
OSWindows
ProcessorAMD Ryzen
Screen Size17
Processor FamilyAMD Ryzen 5
Model Part Number198990687551
BrandHP

Extended Product Information

FAQs

What is the screen resolution of this laptop?

The laptop features a 17.3-inch HD+ touchscreen. While not Full HD, it offers a clear and usable display for everyday tasks.

Can this laptop handle gaming?

This laptop is equipped with integrated AMD Radeon Graphics, suitable for casual games or older titles. It is not designed for high-end or demanding modern gaming.

How much storage space does the 1 TB SSD provide?

A 1 TB SSD offers ample space for the operating system, applications, documents, photos, and videos for most users. The usable space will be slightly less than 1 TB due to system files.

Is this laptop suitable for professional video editing or graphic design?

While the processor and RAM are capable for basic tasks, the HD+ display resolution and integrated graphics may limit its suitability for intensive professional creative workloads that benefit from higher resolution displays and dedicated graphics cards.

What operating system does this laptop come with?

This laptop comes pre-installed with the Windows operating system.

Can I upgrade the RAM or storage later?

Consult the official HP documentation or contact HP support for information on user-upgradeable components. Typically, RAM and storage in laptops can be upgraded, but it depends on the specific model's design.

Troubleshooting

Laptop does not power on

Ensure the AC adapter is securely connected to both the laptop and a working power outlet. Try a different outlet. If the issue persists, contact support.

Touchscreen is unresponsive

Restart the laptop. Check if touch functionality is disabled in Windows settings. Ensure the screen is clean and free of debris.

Slow performance

Close unnecessary applications, especially those running in the background. Check for and install Windows updates. Ensure there is sufficient free space on the SSD.

Wi-Fi connection issues

Restart the laptop and your router. Ensure Wi-Fi is enabled on the laptop. Update the Wi-Fi driver through Device Manager.

Pros and Cons

Pros

  • Large 17.3-inch display for comfortable viewing
  • Responsive touchscreen for intuitive interaction
  • Generous 32 GB RAM for smooth multitasking
  • Fast 1 TB SSD ensures quick system and application performance
  • Capable AMD Ryzen 5 processor for daily tasks

Cons

  • HD+ resolution may not be sufficient for users requiring ultra-high definition visuals
  • While slim, a 17.3-inch laptop is less portable than smaller models
  • Integrated graphics may not be suitable for demanding gaming or professional creative work

Setup, Compatibility & Care

Initial Setup:

  1. Power On: Connect the AC adapter and press the power button.
  2. Windows Setup: Follow the on-screen prompts to configure your Windows settings, including language, region, and Microsoft account.
  3. Connect to Wi-Fi: Select your wireless network and enter the password.
  4. Updates: Allow Windows to download and install any available updates for optimal performance and security.

Compatibility:

This laptop runs Windows and is compatible with a wide range of software and peripherals. Ensure any external devices use standard USB connections. For Wi-Fi, it supports common wireless standards.

Care and Maintenance:

  • Cleaning: Wipe the screen and exterior with a soft, dry microfiber cloth. For smudges, use a slightly damp cloth (water only) and dry immediately. Avoid harsh chemicals.
  • Ventilation: Ensure the laptop's vents are not blocked to prevent overheating. Do not place it on soft surfaces like blankets for extended periods.
  • Battery: To preserve battery health, avoid keeping it plugged in at 100% charge constantly if possible. Store in a cool place if not in use for extended periods.