HP EliteBook 800 - 14" - Intel Core i7 - 16 GB RAM - 512 GB SSD - Windows - Silver

Experience powerful performance and portability with the HP EliteBook 800. This laptop features an...

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Product Information

Full details

The HP EliteBook 840 G10 is a premium business laptop designed for professionals in hybrid work environments. It offers powerful performance with an Intel Core i7 processor and ample memory, coupled with a stunning 2K Ultra HD display for crisp visuals. Its main caveat is the premium pricing, reflecting its robust feature set and security. Key features include a 14-inch display, 16 GB of RAM, 512 GB SSD storage, Wi-Fi 6E connectivity, and advanced HP security tools.

All features

ColourSilver
Resolution2K Ultra HD
WiFi StandardWi-Fi 6E
RAM16 GB
Internal Storage Capacity512 GB
OSWindows
ProcessorIntel Core
Screen Size14
Processor FamilyIntel Core i7
Series800
Model Part Number818K8EA
BrandHP

Extended Product Information

FAQs

What is the warranty period for the HP EliteBook 840 G10?

The HP EliteBook 840 G10 comes with a 1-year limited manufacturer warranty, covering parts and labor. It does not include on-site repair.

Can I upgrade the RAM and SSD?

Yes, the laptop has two SO-DIMM memory slots and can be upgraded up to 64 GB. The SSD can also be replaced with a larger capacity NVMe SSD.

Does this laptop support a touchscreen?

No, this specific model features a non-touchscreen 2K Ultra HD IPS display.

How do I activate HP Sure Click?

HP Sure Click is pre-installed and included as part of the HP Wolf Pro Security Edition. It is designed to work automatically, providing hardware-enforced protection against malware in web browsing and document attachments. Check the HP Security tools documentation for detailed configuration options.

What is the aspect ratio of the display?

The display has a 16:10 aspect ratio, which provides more vertical screen space compared to traditional 16:9 displays, enhancing productivity for tasks like reading and document work.

What is the charging port type?

The laptop can be charged via its USB Type-C ports, which support USB Power Delivery (USB PD).

Is this laptop suitable for gaming?

While it features a powerful Intel Core i7 processor, its integrated Intel Iris Xe Graphics are designed for business tasks and general multimedia rather than demanding modern gaming. For gaming, a discrete graphics card is typically recommended.

What version of Windows does it come with?

The HP EliteBook 840 G10 comes with Windows 11 Pro pre-installed.

Troubleshooting

Laptop does not power on

Ensure the AC adapter is securely connected to the laptop and a working power outlet. Try a different outlet. If the issue persists, contact HP Support.

Wi-Fi connection is unstable or slow

Restart your router and modem. Ensure Wi-Fi drivers are up to date via HP Support Assistant. Check if you are within range of the Wi-Fi 6E access point. Try connecting to a different Wi-Fi network to isolate the issue.

Display is dim or colors appear inaccurate

Adjust screen brightness through Windows display settings or function keys. Ensure display drivers are updated. Check the color settings in the Intel Graphics Command Center. Confirm display brightness is not limited by power-saving settings.

Keyboard or touchpad is unresponsive

Restart the laptop. Check if the keyboard/touchpad is locked by a function key combination. Ensure no liquid has been spilled on the keyboard. If issues persist, check for driver updates or contact support.

Overheating or fan noise

Ensure laptop vents are not blocked. Clean dust from vents using compressed air. Close unnecessary background applications to reduce CPU load. Avoid using the laptop on soft surfaces like beds or couches.

Pros and Cons

Pros

  • Powerful 13th Gen Intel Core i7 processor handles intensive tasks with ease.
  • High-resolution 14-inch 2K display provides excellent visual clarity.
  • Fast DDR5 RAM and NVMe SSD ensure quick responsiveness.
  • Comprehensive HP Wolf Security offers advanced protection.
  • Wi-Fi 6E provides superior wireless connectivity.
  • Sleek, durable silver design suitable for business environments.

Cons

  • Premium price point may be a barrier for some users.
  • Integrated graphics may not be sufficient for heavy gaming or professional 3D rendering.
  • Manufacturer warranty is limited to 1 year with no on-site repair.
  • No optical drive included.
  • Stylus pen is not supported.

Setup, Compatibility & Care

Initial Setup:

  1. Unbox your HP EliteBook 840 G10 and connect the included 65W AC adapter.
  2. Press the power button to turn on the laptop.
  3. Follow the on-screen prompts to set up Windows 11 Pro, including connecting to a Wi-Fi network and creating or logging into your Microsoft account.
  4. Install any available Windows updates and driver updates through Windows Update or the HP Support Assistant.

Compatibility:

The laptop comes with Windows 11 Pro pre-installed, ensuring compatibility with a vast range of business software and peripherals. It features two Thunderbolt 4 ports (USB-C), two USB 3.2 Gen 1 Type-A ports, and an HDMI 2.1 port, allowing for easy connection to external displays, docking stations, and other accessories. Bluetooth 5.3 and Wi-Fi 6E ensure broad compatibility with wireless devices and networks.

Care and Maintenance:

  • Cleaning: Gently clean the screen, keyboard, and chassis with a soft, lint-free cloth. For tougher marks, use a slightly damp cloth or approved electronics cleaner. Utilize the HP Easy Clean app to temporarily disable the keyboard and touchscreen for safe sanitization.
  • Battery: To optimize battery life, adjust power settings in Windows and utilize HP Power Manager. Avoid exposing the laptop to extreme temperatures.
  • Storage: Keep the laptop in a well-ventilated area to prevent overheating. Ensure the vents are clear of dust and debris.