Poly Blackwire 8225 Wired Headset - Black

Keep noise down and productivity up. Stay focused with the Blackwire 8225 corded UC headset. Sound...

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Product Information

Full details

The Poly Blackwire 8225 is a wired headset designed for professionals in office or call center environments, offering exceptional noise cancellation and all-day comfort. It excels at minimizing distractions with its advanced hybrid active noise canceling (ANC) technology and Acoustic Fence technology, ensuring clear communication. However, it's essential to note that while the headset offers excellent noise cancellation, it requires a USB Type-C or Type-A connection, limiting its use with devices lacking these ports.

All features

ColourBlack
SeriesBlackwire
Model Part Number8X225AA
BrandPoly

Extended Product Information

FAQs

How do I adjust the ANC settings?

Use the three-position switch located on the inline control to adjust the ANC level.

What type of USB connection does the headset use?

The headset uses a USB Type-C connector and comes with a USB-A adapter.

Is the headset compatible with mobile devices?

The headset can be used with mobile devices that have a USB-C or USB-A port via an adapter.

How do I mute the microphone?

Use the mute button on the inline control.

What is Acoustic Fence technology?

Acoustic Fence technology enhances the noise-canceling capabilities of the microphone by eliminating background noise.

How do I clean the earcups?

Use a soft, damp cloth to wipe the earcups. Avoid excessive moisture.

Does the headset require any software installation?

The headset may work without any software but you may need to install Poly Lens software for additional features and customization.

Troubleshooting

Headset is not recognized by the computer.

Ensure the USB connection is secure. Try connecting to a different USB port. Restart your computer.

Microphone not working.

Check if the microphone is muted using the inline controls. Verify that the headset is selected as the default microphone in your computer's sound settings.

Poor audio quality.

Check the volume levels on the headset and your computer. Ensure there are no obstructions on the earcups or microphone.

ANC not working effectively.

Experiment with different ANC settings. Ensure the earcups fit snugly to create a good seal. Check the surrounding environment for extremely loud or unpredictable noises.

Pros and Cons

Pros

  • Excellent noise cancellation for focused work environments.
  • Comfortable design for extended wear.
  • User-friendly inline controls.
  • Versatile USB Type-C and Type-A connectivity options.
  • Microsoft Teams certification for seamless integration.

Cons

  • Requires USB connection, limiting compatibility with some devices.
  • Wired design may not suit users preferring wireless headsets.
  • ANC performance can vary depending on the environment.
  • May require additional adapters for devices without USB-C or USB-A ports.

Setup, Compatibility & Care

Setup

  1. Connect the USB-C connector (or the USB-A adapter) to your computer or device.
  2. The headset should automatically install any necessary drivers.
  3. Ensure the headset is selected as your default audio device in your computer's sound settings.

Compatibility

The Poly Blackwire 8225 is compatible with:

  • Windows 10 and newer
  • Mac operating systems
  • Devices with USB-C or USB-A ports.

Care

  • Clean the earcups and headband regularly with a soft, damp cloth.
  • Avoid using harsh chemicals or solvents.
  • Store the headset in a clean, dry place when not in use.
  • Do not immerse the headset in water.