HP Blackwire 3310 - Black
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Product Information
Full details
The HP Blackwire 3310 is a monaural, professional-grade wired headset designed specifically for office professionals and call center employees who require reliable, daily communication performance. It offers a lightweight, comfortable design with signature Poly audio quality and intuitive controls to enhance call management; however, users should note that it features a monaural (single-ear) design, which does not provide active noise cancellation for high-distraction environments.
All features
| Colour | Black |
|---|---|
| Headphones Noise Cancellation | None |
| Series | Blackwire 3310 |
| Model Part Number | W128767700 |
| Brand | HP |
Extended Product Information
FAQs
Is the HP Blackwire 3310 comfortable for wearing all day?
Yes, it features a lightweight frame (102g) and cushioned headband designed specifically for long shifts.
Does this headset have active noise cancellation?
No, this model does not feature active noise cancellation; it is a monaural headset intended for clear communication in standard office environments.
Can I use this on a Mac?
Yes, the Blackwire 3310 is fully compatible with Mac operating systems.
How long is the cable?
The cable is 2.179 meters long, providing ample room for movement at your desk.
What is the microphone type?
It uses an omnidirectional boom microphone with a sensitivity of -38 dB for clear voice capture.
Troubleshooting
Headset is not detected by the computer
Disconnect the USB cable and plug it into a different USB port, preferably one directly on the computer rather than a hub.
Voice is too quiet or muffled
Adjust the boom microphone position closer to your mouth and check your system's sound settings to ensure the input volume is turned up.
In-line controls are unresponsive
Ensure your communication software is active and set the Blackwire 3310 as the default device in the application's audio settings.
Pros and Cons
Pros
- Lightweight and comfortable for extended use
- Reliable, high-quality audio reproduction
- Easy plug-and-play USB setup
- Convenient in-line control unit
- Professional, durable design for office settings
Cons
- Monaural design lacks ambient noise isolation
- Wired connectivity restricts movement range
- No active noise cancellation for the user
Setup, Compatibility & Care
Setting up the Blackwire 3310 is straightforward: simply plug the USB connector into an available port on your PC or Mac. Most modern operating systems will automatically detect the device as an audio output and input source. To maintain the headset, store it in a dry, safe place when not in use to prevent the cable from kinking. Wipe down the headband cushions and ear pads with a soft, slightly damp cloth to keep them clean. Ensure the boom microphone is positioned close to your mouth but not directly in front of your breath stream to ensure the highest clarity.