Bose QuietComfort Ultra Earbuds - Black

Make every song count with these Bose QuietComfort Ultra (2nd Gen) earbuds. Bose Immersive Audio a...

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Designed for audiophiles and commuters alike, the Bose QuietComfort Ultra Earbuds deliver unparalleled personalized audio and world-class noise cancellation, making every listening session an immersive experience. While offering premium features, users should note the potential for varied battery life depending on the listening mode activated.

All features

ColourBlack
SeriesQuietComfort Ultra
Model Part Number896637-0010
BrandBose

Extended Product Information

FAQs

What is Bose Immersive Audio?

Bose Immersive Audio is a spatial audio technology that takes sound out of your head and places it beyond the earbuds, creating a more natural and spacious listening experience, akin to hearing music from the 'acoustic sweet spot' at a live event.

How does CustomTune technology work?

CustomTune technology uses an internal microphone to analyze your unique ear canal shape. It then automatically customizes the sound performance and active noise cancellation to provide an optimal audio experience tailored specifically for your ears.

What are the different listening modes?

The earbuds offer Quiet Mode for maximum noise cancellation, Aware Mode for transparency to hear your surroundings, and Immersion Mode, which combines noise cancellation with Bose Immersive Audio.

Are these earbuds suitable for workouts?

Yes, with an IPX4 rating, the Bose QuietComfort Ultra Earbuds are resistant to sweat and splashes of water, making them suitable for exercise and outdoor activities.

How long does the battery last?

You can get up to 6 hours of listening time in Quiet or Aware Mode. When using Immersive Audio, the battery life is approximately 4 hours. The charging case provides up to three additional full charges.

Can I use only one earbud for calls?

Yes, you can take calls using either a single earbud or both, depending on your preference and situation. The noise-rejecting microphones ensure clarity even when using one.

How do I switch between devices with Bluetooth multipoint?

Once paired with multiple devices, the earbuds will automatically connect to the last two active devices. You can switch between them seamlessly by playing audio on the desired device or managing connections through the Bose Music app.

What does IPX4 mean?

IPX4 signifies that the earbuds are protected against splashing water from any direction, including sweat during exercise. It does not mean they are fully waterproof or can be submerged.

Troubleshooting

Earbuds not connecting or pairing.

Ensure the earbuds are charged and within range of your device. Try placing them back in the case for 5 seconds, then remove them to re-enter pairing mode. If issues persist, try 'forgetting' the device in your phone's Bluetooth settings and re-pairing.

Poor noise cancellation or sound quality.

Check your earbud fit. An improper seal significantly impacts performance. Experiment with different eartip and stability band sizes. Ensure the CustomTune technology has been run via the Bose Music app for personalized optimization.

One earbud not playing audio.

Ensure both earbuds are charged. Try placing both earbuds back in the charging case, closing the lid for a few seconds, then opening it again and re-inserting them. Check the Bose Music app for any balance settings or issues.

Charging case not charging earbuds.

Verify the charging contacts on both the earbuds and inside the case are clean and free of debris. Ensure the case itself has sufficient charge.

Pros and Cons

Pros

  • Exceptional, personalized noise cancellation adapts to your ears.
  • Immersive Audio feature creates a spacious, 'out-of-head' listening experience.
  • Comfortable and secure fit with various eartips and stability bands.
  • Clear call quality even in noisy environments due to advanced mic technology.
  • Convenient Bluetooth multipoint allows seamless device switching.
  • Water and sweat resistance (IPX4) for active lifestyles.

Cons

  • Battery life is shorter when using Immersive Audio mode (4 hours).
  • Full customization and features require the use of the Bose app.
  • Premium price point compared to standard earbuds.
  • Info needed: [Does not explicitly mention support for high-resolution audio codecs like LDAC or aptX Adaptive.]

Setup, Compatibility & Care

Initial Setup

  1. Charge the Case: Before first use, fully charge the charging case using a USB-C cable. The case can also be charged wirelessly.
  2. Pair with Your Device: Open the charging case, then remove the earbuds. They will automatically enter pairing mode. On your device, go to Bluetooth settings and select 'Bose QuietComfort Ultra Earbuds'.
  3. Install the Bose App: Download the official `Bose Music` app from your device's app store. This app unlocks CustomTune technology, advanced noise cancellation settings, firmware updates, and personalization options.
  4. Find Your Fit: Experiment with the included eartips and stability bands. Choose the combination that provides a comfortable, secure seal in your ear for optimal sound and noise cancellation.

Compatibility

  • Bluetooth Devices: Compatible with any device supporting Bluetooth connectivity (smartphones, tablets, laptops, etc.).
  • Bose Music App: Available for iOS and Android devices.

Care and Maintenance

  • Cleaning Earbuds: Regularly wipe the earbuds with a soft, dry cloth. For earwax buildup on the tips, gently clean with a soft brush or slightly damp cloth. Ensure earbuds are completely dry before placing them back in the charging case.
  • Cleaning Charging Case: Wipe the exterior of the case with a soft, dry cloth. Avoid getting moisture into the charging port.
  • Battery Preservation: To prolong battery life, avoid storing the earbuds in extreme temperatures and fully charge them at least once every few months if not in regular use.
  • Water Exposure: While IPX4 rated (resistant to splashes and sweat), do not submerge the earbuds in water.