Bose QuietComfort Ultra Earbuds - Gold - Active Noise Cancellation
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Product Information
Full details
The Bose QuietComfort Ultra Earbuds are meticulously crafted for individuals who prioritize an exceptional listening experience, whether for work, travel, or leisure. Featuring world-class active noise cancellation and personalized audio through CustomTune technology, these earbuds offer a truly immersive soundstage. However, to unlock their full potential and tailor settings, consistent use of the Bose app is recommended.
All features
| Headphones Noise Cancellation | Active |
|---|---|
| Colour | Gold |
| Series | QuietComfort Ultra |
| Model Part Number | 896637-0040 |
| Brand | Bose |
Extended Product Information
FAQs
What is CustomTune technology?
CustomTune technology is a feature that analyzes your unique ear canal and adapts the audio performance specifically for you, delivering personalized sound that is optimized for clarity and depth.
How does Bose Immersive Audio work?
Bose Immersive Audio creates a more spacious and lifelike sound experience. It processes audio to give you the sensation that sound is coming from outside your head, creating a wider and more engaging soundstage.
What is the battery life of the Bose QuietComfort Ultra Earbuds?
The earbuds provide up to 6 hours of listening time on a single charge. The included wireless charging case holds three additional charges, extending your total listening time to approximately 24 hours.
Can I connect the earbuds to multiple devices simultaneously?
Yes, the earbuds feature Bluetooth multipoint connectivity, allowing you to connect to two Bluetooth devices at once and seamlessly switch between them.
How do I ensure the best possible noise cancellation?
For optimal noise cancellation, it is crucial to achieve a proper and secure seal in your ear canal. Experiment with the different eartip and stability band sizes provided to find the best fit for your ears.
Do these earbuds have microphones for making calls?
Yes, the earbuds are equipped with noise-rejecting microphones and AI-based background noise suppression to ensure clear calls, even in noisy environments.
How do I get software updates for my earbuds?
Software updates are delivered through the Bose app. Connect your earbuds to the app and it will notify you of any available updates, which you can then install to ensure optimal performance and new features.
Troubleshooting
Earbuds won't connect or pair with my device.
Ensure the earbuds are in the charging case with the lid open to activate pairing mode. Check that Bluetooth is enabled on your device. If issues persist, try forgetting the device in your Bluetooth settings and re-pairing, or restart your device.
Active Noise Cancellation doesn't seem to be working effectively.
Ensure you have selected the correct eartips and stability bands to achieve a secure and airtight seal in your ear canal. A poor fit significantly impacts ANC performance. Also, check the Bose app to ensure ANC is enabled and set to your desired level.
Poor call quality or my voice isn't clear to others.
Verify that the earbuds are properly seated in your ears. Ensure there's no obstruction blocking the microphones. If in a very noisy environment, the AI-based background noise suppression should activate, but in some extreme cases, moving to a quieter location may help.
Battery life seems shorter than expected.
Confirm that the earbuds and charging case are fully charged. Using power-intensive features like Bose Immersive Audio continuously will consume more battery. Adjusting ANC levels or disabling Immersive Audio when not needed can extend playback time. Check the Bose app for detailed battery status.
Sound quality is inconsistent or unbalanced.
Perform the CustomTune calibration process again through the Bose app to ensure personalized audio is optimized for your ears. Experiment with different eartip sizes to confirm a proper seal, which is critical for consistent sound delivery.
Pros and Cons
Pros
- Superior active noise cancellation for a quiet listening experience
- Personalized audio tuning via CustomTune technology
- Immersive and expansive sound with Bose Immersive Audio
- Excellent call clarity with advanced microphone system
- Comfortable and secure fit options for prolonged use
- Convenient Bluetooth multipoint connectivity
Cons
- Full feature customization requires the Bose app
- Initial setup for personalized fit may take some adjustment
- Battery life may vary when continuously using power-intensive features like Immersive Audio
Setup, Compatibility & Care Instructions
Initial Setup
- Charge the Case: Before first use, fully charge the wireless charging case using a USB-C cable or a compatible wireless charging pad. The case LED will indicate charging status.
- Pairing: Open the charging case. The earbuds will automatically enter pairing mode. On your device (smartphone, tablet, laptop), go to Bluetooth settings and select "Bose QC Ultra Earbuds".
- Bose App: Download the Bose app from your device's app store. Open the app and follow the on-screen instructions to connect your earbuds. This enables CustomTune calibration, Immersive Audio control, and access to advanced settings.
- Find Your Fit: Experiment with the included eartips and stability bands to find the combination that provides the most secure and comfortable seal. A good seal is crucial for optimal noise cancellation and audio quality.
Compatibility
- Bluetooth Devices: Compatible with any Bluetooth-enabled device, including smartphones, tablets, and computers. Supports Bluetooth multipoint connectivity for seamless switching between two active devices.
- Bose App: Requires the Bose app (available on iOS and Android) for full functionality, customization, and firmware updates.
Care and Maintenance
- Cleaning: Regularly wipe the earbuds and charging case with a soft, dry cloth to remove dust and debris. If necessary, use a slightly damp cloth with water (no harsh chemicals) to clean the eartips.
- Charging: Keep the charging case and earbuds charged to ensure they are ready for use. Store the earbuds in the charging case when not in use to protect them and maintain charge.
- Storage: Store the earbuds and case in a clean, dry place away from extreme temperatures and direct sunlight.
- Software Updates: Periodically check the Bose app for available firmware updates to ensure optimal performance and access to new features.