Hisense 85" 4K Ultra HD QLED Smart TV - Grey - E7N PRO

Over a billion shades are brought to life with Quantum Dot Colour on this Hisense E7N TV. It's not...

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This guide is for owners of the Hisense 85E7NQTUK PRO TV, a large-format 4K Ultra HD display designed to deliver an exceptional viewing and gaming experience. Its primary benefit lies in the stunning visual clarity and fluid motion provided by Quantum Dot Colour, Full Array Local Dimming, and a 144Hz Game Mode Pro. However, users should be aware that some smart TV applications and services might be region-locked to the UK or require separate subscriptions.

All features

Screen Size85
Energy EfficiencyE
ColourGrey
Display Type4K Ultra HD
SeriesE7N PRO
Model Part Number85E7NQTUK PRO
BrandHisense

Extended Product Information

FAQs

What is Quantum Dot Colour technology?

Quantum Dot Colour technology uses tiny nanocrystals to produce incredibly precise and vibrant colors, allowing the TV to display over a billion true-to-life shades for a richer, more accurate picture.

How does Full Array Local Dimming improve picture quality?

Full Array Local Dimming involves placing LEDs directly behind the screen in independent zones. This allows the TV to precisely control the brightness in specific areas, creating deeper blacks and brighter whites simultaneously for enhanced contrast and detail.

Is this TV suitable for competitive gaming?

Yes, with its 144Hz Game Mode Pro, native 144Hz panel, VRR (Variable Refresh Rate), and AMD FreeSync Premium Pro support, this TV is highly suitable for competitive gaming, offering an ultra-smooth, responsive, and tear-free experience.

What smart platform does the Hisense E7N PRO TV use?

The Hisense E7N PRO TV utilizes the intuitive VIDAA smart platform, which provides quick access to popular streaming services like Netflix, Disney+, NOW, and other content providers.

Does this TV support HDR content?

Yes, this TV supports various High Dynamic Range (HDR) formats, including Dolby Vision HDR, which enhances contrast, color accuracy, and detail in compatible content. It also features Dolby Vision IQ for intelligent picture optimization based on ambient light.

How do I ensure I'm getting the best sound quality?

To get the best sound quality, ensure Dolby Atmos is enabled in your TV's audio settings. If using an external sound system, connect it via the `HDMI 2.1 eArc` port for optimal audio passthrough and make sure its settings are configured correctly.

Can I connect my next-gen gaming console to this TV?

Absolutely. This TV features `HDMI 2.1` ports, which are essential for connecting next-gen gaming consoles to unlock features like 4K resolution at 120Hz/144Hz, Variable Refresh Rate (VRR), and Auto Low Latency Mode (ALLM) for the best gaming performance.

What is the energy efficiency class of this TV?

The Hisense 85E7NQTUK PRO TV has an energy efficiency class of E.

Troubleshooting

The TV will not turn on.

Ensure the power cord is securely plugged into both the TV and a working power outlet. Try a different outlet or reset the circuit breaker. Check the remote control's batteries.

Poor picture quality or blurry images.

Verify the input source (e.g., cable box, console) is outputting high-resolution content. Adjust picture settings such as brightness, contrast, sharpness, and color in the TV's menu. Ensure 'Game Mode Pro' is active for gaming or 'Dolby Vision IQ' for optimal movie viewing in varying light conditions.

Gaming experiences lag, stuttering, or screen tearing.

Confirm that 'Game Mode Pro' is enabled in the TV settings. Check your console's display settings to ensure VRR (Variable Refresh Rate) and AMD FreeSync Premium Pro are active and compatible. Use a high-quality HDMI 2.1 cable.

No sound or low sound output.

Check the TV's volume level and ensure it's not muted. If using external audio equipment (soundbar, receiver), ensure it's properly connected via `eArc` and its volume is adjusted. Verify the correct audio output is selected in the TV's sound settings.

Smart apps are not loading or streaming properly.

Check your internet connection (Wi-Fi or Ethernet). Restart your router and the TV. Go to the TV's settings and check for available firmware updates, as some apps may require the latest version. Some services might be regionally restricted or require a subscription.

Remote control is unresponsive.

Replace the batteries in the remote control. Ensure there are no obstructions between the remote and the TV's IR sensor. If the issue persists, try resetting the remote or TV.

Pros and Cons

Pros

  • Exceptional Picture Quality: Quantum Dot Colour and Full Array Local Dimming deliver vivid colors and deep contrast.
  • Superior Gaming Performance: 144Hz Game Mode Pro with VRR and FreeSync Premium Pro ensures incredibly smooth, tear-free gameplay.
  • Immersive Audio: Dolby Atmos with an integrated subwoofer provides rich, multidimensional sound.
  • Advanced Picture Processing: AI upscaling and Dynamic Tone Mapping Pro enhance all content, old and new.
  • User-Friendly Smart Platform: VIDAA OS offers quick access to major streaming apps.
  • Adaptive Viewing: Dolby Vision IQ adjusts to room lighting, and the wide viewing angle ensures consistent quality.

Cons

  • Regional App Restrictions: Some apps and services (including tuner) may only be available in the UK.
  • Potential Firmware Updates: Certain features or apps might not be available at launch and could require a firmware update.
  • Subscription Requirements: Many streaming services require an account and/or subscription fee.
  • Energy Efficiency: The energy efficiency class is E, which might be a consideration for energy-conscious users.

Setup, Compatibility & Care

Initial Setup

  1. Unboxing and Placement: Carefully unbox the TV. Ensure it is placed on a stable surface or securely mounted to a wall. Given its 85-inch size, professional installation may be advisable.
  2. Power Connection: Plug the power cable into the TV and a suitable power outlet.
  3. Connect Devices: Use `HDMI 2.1` ports to connect your gaming consoles, Blu-ray players, and other devices for the best performance. The `eArc` port is designed for connecting compatible soundbars or AV receivers.
  4. Internet Connection: Connect the TV to your home Wi-Fi network or via an Ethernet cable to access smart features and streaming services.
  5. First-Time Setup Wizard: Follow the on-screen instructions to set up language, region, channel scanning (if using an antenna), and log into your VIDAA smart platform account.

Compatibility

  • Gaming Consoles: Fully compatible with next-generation consoles supporting `HDMI 2.1`, `VRR`, and `AMD FreeSync Premium Pro`.
  • Audio Systems: `eArc` (Enhanced Audio Return Channel) support allows for high-quality audio passthrough to compatible soundbars and AV receivers.
  • Streaming Services: Compatible with major streaming platforms via the `VIDAA` operating system, though some services may require a subscription.
  • Content Types: Supports various HDR formats including `Dolby Vision HDR` and standard HDR10/HLG.

Care & Maintenance

  • Screen Cleaning: Gently wipe the screen with a soft, lint-free microfiber cloth specifically designed for electronics. For tougher smudges, lightly dampen the cloth with distilled water or a specialized screen cleaner (apply to cloth, not directly to screen).
  • Dusting: Regularly dust the TV's frame and vents with a dry, soft cloth to prevent dust buildup, which can affect performance and cooling.
  • Ventilation: Ensure proper ventilation around the TV to prevent overheating. Do not block the vents.
  • Power Management: Unplug the TV during electrical storms or when not in use for extended periods.