Hisense 55" 4K Ultra HD - Grey - E7N PRO
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Product Information
Full details
The Hisense 55" 4K Ultra HD Smart TV from the E7N PRO series is a premium entertainment hub designed for users who demand exceptional visual fidelity, immersive audio, and a superior gaming experience. Its primary strength lies in combining Quantum Dot technology with a 144Hz refresh rate, delivering vibrant colors and incredibly smooth motion for both cinematic content and high-speed gaming. While offering advanced features, users should note its 'G' energy efficiency class, which is typical for high-performance large-screen televisions.
All features
| Energy Efficiency | G |
|---|---|
| Screen Size | 55 |
| Colour | Grey |
| Display Type | 4K Ultra HD |
| Series | E7N PRO |
| Model Part Number | 55E7NQTUK PRO |
| Brand | Hisense |
Extended Product Information
FAQs
What smart TV platform does this Hisense TV use?
This Hisense TV uses the VIDAA U7.6 operating system, providing a user-friendly interface and access to a wide range of popular streaming apps like Netflix, YouTube, Disney+, and Freely.
Is this TV good for gaming?
Yes, this TV is excellent for gaming. It features a 144Hz refresh rate, VRR (Variable Refresh Rate), ALLM (Auto Low Latency Mode), AMD FreeSync Premium, and multiple HDMI 2.1 ports, all designed to provide a smooth, responsive, and immersive gaming experience.
Does this TV have a built-in subwoofer?
Yes, this TV features a 2.1 channel speaker system with a built-in subwoofer, delivering enhanced bass and a more immersive audio experience right out of the box.
How many HDMI ports does it have, and what version are they?
The TV has 4 HDMI ports: 2 are Full HDMI 2.1, and 2 are HDMI 2.1 compliant. All support eARC, ALLM, and VRR, making them suitable for the latest gaming consoles and high-bandwidth devices.
Does it support voice control?
Yes, the TV has Alexa built-in and works with Apple Home and Google Home, allowing you to control the TV and compatible smart home devices using voice commands.
What is Quantum Dot Technology?
Quantum Dot Technology uses tiny nanocrystals to produce pure, highly saturated colors. This allows the TV to display over a billion shades, resulting in a wider color gamut and more vibrant, lifelike images compared to traditional LED TVs.
What is the warranty period for this TV?
This Hisense TV comes with a 2-year warranty provided by Hisense.
Troubleshooting
TV won't turn on.
Check if the power cord is securely plugged into both the TV and the wall outlet. Try plugging another device into the same outlet to ensure it has power. If the remote isn't working, try replacing its batteries.
No picture, but sound is present.
Check the input source. Press the 'Source' or 'Input' button on your remote to ensure you've selected the correct HDMI, AV, or other input for your device. Try disconnecting and reconnecting the HDMI cable.
No sound from TV speakers.
Check the volume level and ensure the TV is not muted. If an external audio system is connected, check its power and input. Ensure 'Audio Output' settings in the TV menu are set to 'TV Speakers' if you're not using an external system.
Smart TV apps are slow or not loading.
Check your internet connection (Wi-Fi or Ethernet). Restart your Wi-Fi router. Go to the TV's network settings and try reconnecting. Sometimes, a full TV restart (unplugging from power for 1 minute) can resolve app issues.
Gaming input lag or stuttering.
Ensure your game console is connected to an HDMI 2.1 port. Verify 'Game Mode Pro' or 'ALLM' is enabled in the TV's settings or automatically activated. Check if 'VRR' is active for your console. Ensure your console's display output matches the TV's capabilities (e.g., 4K 120Hz).
Pros and Cons
Pros
- Stunning Picture Quality: Quantum Dot, 4K UHD, Dolby Vision IQ, and Full Array Local Dimming create an exceptional visual experience.
- Superior Gaming Performance: 144Hz VRR, ALLM, FreeSync Premium, and HDMI 2.1 ports ensure smooth, responsive, and lag-free gaming.
- Immersive Audio: Built-in 2.1 channel speakers with a subwoofer and Dolby Atmos support deliver powerful and clear sound.
- Comprehensive Smart TV Features: VIDAA OS offers a wide range of streaming apps and smart home integration.
- Sleek Design: Bezelless design and dual stand provide a modern aesthetic.
- Eye Comfort Certification: TÜV Rheinland Certified Low Blue Light helps reduce eye strain.
Cons
- Energy Efficiency Class G: May result in higher energy consumption compared to some other models.
- Learning Curve for New OS: Users unfamiliar with VIDAA OS might need some time to get accustomed to the interface.
Setup, Compatibility & Care
Setup
- Unpacking: Carefully remove the TV from its packaging. It is recommended to have two people for safely handling the 55-inch display.
- Stand Installation: Attach the dual stand securely to the bottom of the TV using the provided screws. Ensure it is stable on a flat surface.
- Power Connection: Plug the power cord into the TV and then into a wall outlet.
- Initial Power On: Press the power button on the remote or TV. Follow the on-screen prompts for initial setup, including language selection, network connection (Wi-Fi or Ethernet), and channel scanning.
- Account Setup: Log in to your Hisense account or create a new one to unlock full smart TV features and app access.
Compatibility
- HDMI 2.1: Connect modern gaming consoles (PS5, Xbox Series X/S), Blu-ray players, and set-top boxes for optimal 4K 120Hz/144Hz performance, eARC audio, ALLM, and VRR.
- USB: Two USB ports (one USB 2.0, one USB 3.0) allow you to connect external hard drives for media playback or other USB devices.
- Wireless: Dual-band Wi-Fi (2.4G and 5G) for reliable internet, Bluetooth 5.0 for wireless accessories, and Airplay 2 for casting content from Apple devices.
- Smart Home Ecosystems: Works with Alexa Built-in, Apple Home, and Google Home for seamless integration into your smart home.
Care & Maintenance
- Screen Cleaning: Gently wipe the screen with a soft, lint-free microfiber cloth. For stubborn smudges, slightly dampen the cloth with distilled water or a dedicated screen cleaner (apply to cloth, not directly to screen). Avoid harsh chemicals.
- Body Cleaning: Use a soft, dry cloth to clean the TV's frame and stand.
- Ventilation: Ensure adequate space around the TV for proper ventilation to prevent overheating. Do not block the vents.
- Cable Management: Organize cables neatly to prevent tripping hazards and ensure good airflow.
- Low Blue Light: The TV features TÜV Rheinland Certified Low Blue Light technology to help reduce eye strain during extended viewing. You can adjust relevant settings in the picture menu if needed.
- Software Updates: Periodically check for and install software updates to ensure optimal performance and access to new features.