Setup, Compatibility & Care
Setup
Setting up your Samsung The Frame is designed for simplicity:
- Unpack and Assemble: Carefully unbox the TV and attach the included Height Adjustable Stand, or prepare for wall mounting with a compatible VESA mount (sold separately).
- Connect with One Connect Box: Connect all your external devices (cable box, gaming console, soundbar) to the One Connect Box. Then, connect the single, almost invisible cable from the One Connect Box to the TV itself. This streamlines cable management.
- Power On and Initial Configuration: Plug the One Connect Box into a power outlet. Follow the on-screen prompts to connect to your Wi-Fi network, sign in to your Samsung account, and set up your preferred smart features.
- Register Warranty: Crucially, register your product's 5-year warranty online at `https://www.samsung.com/uk/offer/5-year-samsung-tv-warranty` within 90 days of your invoice date to validate any claims.
Compatibility
- Smart Home Integration: The Frame integrates with SmartThings, allowing you to control compatible smart home devices directly from your TV.
- Voice Assistants: Supports multiple voice assistants including Alexa and Bixby, letting you control the TV and other smart devices using voice commands.
- Audio: Works seamlessly with Samsung soundbars via Q-Symphony for an enhanced audio experience.
Care
- Matte Display Cleaning: For the Matte Display, use a soft, dry, lint-free microfiber cloth to gently wipe away dust and smudges. Avoid using harsh chemicals, alcohol-based cleaners, or abrasive materials, as these can damage the screen.
- SolarCell Remote: The remote charges using indoor light. To maintain its charge, ensure it's exposed to ambient light regularly. No disposable batteries are needed.
- General Cleaning: For the TV frame and One Connect Box, use a slightly damp cloth with plain water, then immediately dry with a soft cloth. Ensure no liquid enters any openings.
- Software Updates: Periodically check for and install software updates to ensure optimal performance and access to new features.