Jabra Evolve 65 SE - Black

The Jabra Evolve 65 SE Mono Headset in Black is a professional wireless headset engineered for mul...

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Product Information

Full details

The Jabra Evolve 65 SE Mono Headset is designed for professionals needing to multitask efficiently, offering seamless wireless connectivity for calls and music, with a notable caveat being its passive noise cancellation which is less effective for low-frequency sounds. This headset provides dual Bluetooth connectivity to two devices simultaneously, an impressive wireless range of up to 100 feet, and up to 14 hours of talk time. Key features include passive noise cancellation, a 'busy light' indicator, and broad compatibility with UC platforms.

All features

ColourBlack
Headphones Noise CancellationPassive
SeriesEvolve 65
Model Part Number6593-833-309
BrandJabra

Extended Product Information

FAQs

How do I activate the busylight?

The busylight automatically turns red when you are on a call. You can also manually activate or deactivate it by pressing the 'busy light' button on the headset.

Can I use the headset while it's charging?

Yes, you can use the headset while it is connected to a power source via USB, allowing for continuous use.

What is the wireless range of the headset?

The Jabra Evolve 65 SE has a wireless Bluetooth range of up to 100 feet (30 meters).

How long does the battery last?

The headset provides up to 14 hours of talk time on a single charge.

Does this headset have active noise cancellation?

No, this model features passive noise cancellation, which relies on the ear cushion design to block out noise. It does not actively cancel sound electronically.

How do I connect to two devices at once?

The headset supports dual Bluetooth connectivity. Connect to your first device, then put the headset in pairing mode to connect to the second device.

What is included in the box?

Typically includes the headset, a USB cable, a USB dongle, a quick start guide, and warranty/safety information. A charging stand is usually sold separately.

Troubleshooting

Headset not connecting to PC via USB dongle

Ensure the USB dongle is securely plugged in. Try a different USB port. Restart your PC. Install or update Jabra Direct software.

No audio during calls

Check if the headset is selected as the default audio device in your operating system and softphone application. Ensure the volume is turned up on the headset and the device.

Bluetooth pairing fails

Ensure the headset is in pairing mode (indicator light flashes blue). Turn off and on Bluetooth on your device. Remove previous pairings for the Jabra Evolve 65 SE from your device and try pairing again.

Battery not charging

Ensure the USB cable or charging stand is properly connected. Try a different USB port or power adapter. Clean the charging contacts on the headset and stand if applicable.

Poor microphone quality

Ensure the microphone boom is positioned correctly near your mouth. Check microphone settings in your softphone application and operating system. Ensure the microphone is not muted.

Pros and Cons

Pros

  • Provides excellent freedom of movement with a 100-foot wireless range.
  • Dual connectivity allows seamless switching between PC and mobile devices.
  • The integrated busylight effectively prevents interruptions during calls.
  • Offers long battery life suitable for a full workday.
  • Comfortable design for extended wear.
  • Broad compatibility with major UC platforms.

Cons

  • Passive noise cancellation is less effective against low-frequency sounds.
  • Charging stand is sold separately, requiring an additional purchase for convenient storage and charging.
  • The boom microphone, while good, may be less discreet for some users.
  • Can be bulky for travel compared to smaller earbuds.
  • Requires USB dongle for PC connection if Bluetooth is not available or preferred.

Setup, Compatibility & Care

Setup:

  1. Wireless Connection (Bluetooth): Ensure Bluetooth is enabled on your PC, smartphone, or tablet. Press and hold the power button on the headset for 3 seconds to enter pairing mode (indicator light flashes blue). Select 'Jabra Evolve 65 SE' from your device's Bluetooth list.
  2. Wireless Connection (USB Dongle): Plug the included USB dongle into a USB port on your PC. The headset should automatically connect. If not, follow on-screen prompts or use Jabra Direct software.
  3. Wired Connection: Connect the headset to your PC using the included USB cable.

Compatibility:

The Jabra Evolve 65 SE is designed for broad compatibility. It works with all major Unified Communications (UC) platforms such as Microsoft Teams, Cisco, Avaya, and more. It is also compatible with traditional desk phones, PCs, Macs, smartphones, and tablets.

Care:

  • Cleaning: Gently clean the ear cushions and headset exterior with a soft, dry, or slightly damp cloth. Avoid abrasive cleaners or solvents.
  • Storage: Store the headset in a cool, dry place. Consider using the optional charging stand (sold separately) for convenient storage and charging.
  • Battery Care: To maintain battery health, avoid exposing the headset to extreme temperatures. Recharge the battery regularly, even if not in daily use.