Jabra Evolve 65 TE - Blue
Not Available
Currently unavailable
Currently out of stock
This product is not available at the moment. Check back later or explore other options below.
Product Information
Full details
The Jabra Evolve 65 TE - Link390a MS Stereo headset is designed for professionals in office or call center environments who need reliable, high-quality audio for calls and music, with the flexibility of dual wireless and wired connectivity. Its key benefit is enabling seamless multitasking and uninterrupted workflow through its extended wireless range and integrated busy light. A potential caveat is its passive noise cancellation, which is effective for high-frequency sounds but may not block all ambient noise.
All features
| Colour | Blue |
|---|---|
| Headphones Noise Cancellation | Passive |
| Series | Evolve 65 TE |
| Model Part Number | AJ8V4AA#AC3 |
| Brand | Jabra |
Extended Product Information
FAQs
How do I manually turn on the Busy Light?
Press the dedicated Busy Light button on the headset. Press it again to turn it off. The light will also turn off automatically when you end a call.
Can I use the headset while it's charging?
Yes, you can connect the headset via the USB cable to charge it while continuing to use it for calls and audio playback.
What is the difference between passive and active noise cancellation?
Passive noise cancellation relies on the physical design of the headset (like the earcups) to block out sound. Active noise cancellation uses microphones to detect and counteract ambient noise electronically. The Evolve 65 TE features passive noise cancellation.
How many devices can the Jabra Evolve 65 TE connect to simultaneously?
The headset supports dual connectivity, meaning it can be connected to two Bluetooth devices at the same time (e.g., a PC and a smartphone) or one USB dongle connection and one Bluetooth device.
What is the wireless range of the headset?
The wireless range is up to 30 meters (100 feet) from your connected device (PC via USB dongle or Bluetooth, or smartphone/tablet via Bluetooth).
Is this headset compatible with Mac and Windows?
Yes, the Jabra Evolve 65 TE is compatible with both Windows and macOS operating systems when connected via USB or Bluetooth.
What is included in the package?
The package typically includes the Jabra Evolve 65 TE headset, a USB dongle (Link390a), a USB Type-C to USB Type-A charging cable, a quick start guide, a warranty card, and a carrying pouch.
Troubleshooting
Headset not connecting to PC via USB dongle.
Ensure the USB dongle is securely plugged in. Try a different USB port. Restart your computer. If problems persist, re-pair the headset with the dongle by pressing and holding the Bluetooth button on the headset for 5 seconds while the dongle is plugged in.
No audio from the headset.
Check that the headset is selected as the default audio device in your computer's sound settings. Ensure the volume is turned up on both the headset and your device. Verify the headset is connected properly (USB or Bluetooth).
Microphone not working.
Make sure the microphone boom arm is positioned correctly near your mouth. Check that the headset is selected as the default microphone device in your computer's sound settings. Ensure the microphone is not muted via the on-ear controls or software.
Busy Light not turning on.
Ensure the Busy Light feature is enabled in the Jabra Direct software. Check if it's being activated automatically during a call or if it needs manual activation via the designated button.
Short battery life.
Ensure the headset is fully charged (approximately 2 hours for a full charge). If battery life is significantly shorter than expected after a full charge, contact Jabra support. Avoid using the headset in extreme temperatures.
Pros and Cons
Pros
- Offers excellent wireless range (up to 30m/100ft) for mobility.
- Provides up to 16 hours of talk time, suitable for a full workday.
- Dual connectivity allows simultaneous connection to two devices.
- Integrated Busy Light effectively minimizes interruptions.
- Microsoft Teams certified for optimized collaboration.
- Comfortable design for extended wear.
Cons
- Passive noise cancellation may not be sufficient in very noisy environments.
- Requires charging, though it can be used while charging.
- Primary color is Black, with limited other color options for this specific model variant.
Setup, Compatibility & Care
Setup:
- Wired Connection: Plug the included USB Type-C to USB Type-A cable into the headset and your computer's USB port.
- Wireless Connection (USB Dongle): Plug the included USB dongle (Link390a) into your computer's USB port. The headset will automatically pair with the dongle.
- Wireless Connection (Bluetooth): Turn on Bluetooth on your device (PC, smartphone, tablet). Turn on the headset by pressing the power button. Press and hold the Bluetooth button on the headset until the indicator light flashes blue. Select "Jabra Evolve 65 TE" from your device's Bluetooth list.
Compatibility:
The Jabra Evolve 65 TE is designed to work out-of-the-box with over 10,000 traditional desk phones and is compatible with all softphone and web clients, including Microsoft Teams, Skype for Business, Cisco, and more. The MS Teams certified variant ensures optimal performance with that platform.
Care:
- Cleaning: Wipe the headset and ear cushions gently with a soft, dry or slightly damp cloth. Avoid using abrasive cleaners or solvents.
- Storage: Store the headset in a cool, dry place, preferably in its carrying case when not in use, to protect it from dust and damage. Observe storage temperature limits of -5°C to 45°C (23°F to 113°F).
- Battery: The headset features a built-in Lithium-Ion battery. To maintain battery health, avoid exposing the headset to extreme temperatures during operation or charging.