Samsung The Frame Pro - 65" 4K Ultra HD - Black
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Product Information
Full details
The Samsung The Frame Pro 65" TV is designed for those who appreciate both cutting-edge technology and aesthetics, offering a unique blend of a high-quality 4K TV and an art display. Its key benefit is its ability to seamlessly integrate into your living space, displaying art when off and providing stunning visuals when in use. However, to access smart features, you'll need a Samsung Account. This guide will help you understand and utilize the features of your new TV.
All features
| Screen Size | 65 |
|---|---|
| Colour | Black |
| Energy Efficiency | G |
| Display Type | 4K Ultra HD |
| Series | The Frame Pro |
| Model Part Number | QE65LS03FWUXXU |
| Brand | Samsung |
Extended Product Information
FAQs
How do I switch to Art Mode?
Press the power button on your remote. When the TV is off, it will automatically go into Art Mode, displaying the selected artwork.
How do I change the artwork in Art Mode?
Use the SmartThings app or navigate the Art Mode settings to browse and select from your personal collection or Art Store.
Can I use my own photos in Art Mode?
Yes, you can upload your own photos to the TV via the SmartThings app or USB connection to display them in Art Mode.
What is the One Connect box?
It is a separate box that houses all the ports and connections, simplifying cable management and keeping your setup tidy.
How do I connect external devices like a game console?
Connect the device to one of the HDMI ports on the One Connect box.
How do I update the TV's firmware?
Go to the Settings menu, select Support, then Software Update. Follow the on-screen instructions.
Does the TV come with a wall mount?
Yes, the Slim Fit Wall Mount is included with the Frame Pro TV.
What is the warranty period?
The warranty period is two years.
Troubleshooting
TV won't turn on.
Check the power cable connection and ensure the outlet is working. Try pressing the power button on both the TV and the remote control.
Poor picture quality.
Check the source device and cable connections. Adjust the picture settings in the TV menu (brightness, contrast, sharpness). Make sure to check the quality of the content being played.
No sound.
Check the volume level. Ensure the correct audio output is selected. Check the connections to external audio devices (soundbar, etc.).
Wi-Fi connection issues.
Restart your router and TV. Ensure the Wi-Fi password is correct. Move the TV closer to the router or consider using an Ethernet cable for a more stable connection.
Art Mode not displaying art.
Ensure you have an active Art Store subscription or have selected art from your personal collection. Check the settings to ensure Art Mode is enabled.
Pros and Cons
Pros
- Stunning picture quality with Neo QLED technology.
- Integrated Art Mode for displaying artwork when the TV is off.
- Customizable design with interchangeable bezels.
- Anti-glare Matte Display for comfortable viewing.
- Advanced AI processing for optimized picture and sound.
- Wireless One Connect box for a clutter-free setup.
Cons
- Requires a Samsung Account for full smart TV functionality.
- The initial setup and configuration can be complex.
- Art mode content subscription may be required for some art.
- Energy efficiency class G may result in higher energy consumption.
Setup, Compatibility & Care
- Initial Setup:
- Connect the One Connect box to the TV. This box houses all the ports and cables, keeping your setup tidy.
- Connect the power cable and turn on the TV.
- Follow the on-screen prompts to connect to your Wi-Fi network and sign in to your Samsung account.
- Compatibility:
- The TV is compatible with a wide range of devices, including gaming consoles, Blu-ray players, and soundbars. Connect your devices via HDMI ports on the One Connect box.
- It supports various streaming apps like Netflix, Amazon Prime Video, and more.
- Ensure your external devices are compatible with the latest HDMI standards for optimal performance.
- Care Instructions:
- Use a soft, dry cloth to clean the screen. Avoid using liquid cleaners or harsh chemicals.
- Clean the bezels with a slightly damp cloth if needed.
- Regularly update the TV's firmware to ensure optimal performance and access to the latest features.
- Make sure to keep the One Connect box in a well-ventilated area.