Samsung Neo QLED 4K Smart TV - 55 inch - Black
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Product Information
Full details
This guide is for anyone looking to maximize their experience with the Samsung Neo QLED 4K Smart TV. This TV offers stunning picture quality, smart features, and immersive audio, making it ideal for movie nights, gaming, and everyday entertainment. While it boasts many advanced features, understanding the setup and settings will ensure you get the most out of your viewing experience.
All features
| Screen Size | 55 |
|---|---|
| Colour | Black |
| Display Type | 4K Ultra HD |
| Energy Efficiency | G |
| Series | Neo QLED |
| Model Part Number | QE55QN73FATXXU |
| Brand | Samsung |
Extended Product Information
FAQs
How do I update the TV's software?
Go to Settings > Support > Software Update and follow the on-screen instructions. Make sure the TV is connected to the internet.
How do I connect external devices to my TV?
Use the HDMI, USB, or other available ports on the back or side of the TV to connect your devices, such as Blu-ray players, game consoles, and soundbars.
How do I use voice control?
Press the microphone button on your remote and speak your command. You can control volume, change channels, and search for content.
What is Object Tracking Sound?
Object Tracking Sound uses multiple speakers to project sound from the correct location on the screen, creating an immersive audio experience.
How do I access streaming apps?
Press the Home button on your remote to access the Smart Hub, where you can find and launch your favorite streaming apps.
How do I optimize picture settings?
Go to Settings > Picture and adjust the brightness, contrast, color, and other settings to your preference. Use the pre-set modes (e.g., Movie, Standard) as a starting point.
What is the warranty period for the TV?
The standard warranty period is typically one year, but it's recommended to check the specific warranty details included with your TV or on Samsung's website.
Can I use a soundbar with this TV?
Yes, you can connect a soundbar via HDMI (ARC/eARC) or optical cable for enhanced audio. The TV also supports Q-Symphony to sync with compatible Samsung soundbars.
Troubleshooting
TV won't turn on
Check the power cord connection and ensure the outlet is working. Try a different outlet and check the power button on the TV itself.
Poor picture quality
Adjust picture settings in the menu. Check your video source and the cables connected to the TV. Make sure the content you are viewing is of high quality (4K).
No sound
Check the volume settings and ensure the TV is not muted. Verify the audio output settings. Test different channels and apps to see if the problem persists.
Wi-Fi connection issues
Restart your router and TV. Ensure the correct Wi-Fi password is entered. Move the TV closer to the router or consider using an Ethernet cable for a stable connection.
Remote control not working
Check the remote's batteries. Ensure there is nothing blocking the signal between the remote and the TV. Pair the remote again if necessary by following the instructions in the TV's manual.
Pros and Cons
Pros
- Exceptional picture quality with Quantum Matrix Technology and Neo Quantum HDR.
- Smart features powered by Tizen for easy access to streaming services.
- Immersive audio with Object Tracking Sound.
- Sleek and stylish AirSlim design.
- Intelligent features like AI Sound and Brightness Enhancer optimize the viewing experience.
- Wide range of gaming features including FreeSync Premium Pro.
Cons
- Energy efficiency class is G, which may result in higher energy consumption.
- May require some initial setup to optimize picture and sound settings.
- The Smart Hub interface may take some time to get used to for new users.
- Some advanced features might require specific content or settings to fully utilize.
- Potential for minor light bleed with Mini LED technology.
- Price point may be higher compared to other TV models.
Setup, Compatibility & Care
Setup:
- Connect the TV to a power source and your internet network.
- Follow the on-screen instructions for initial setup, including language selection, network configuration, and channel scan.
- Sign in to or create a Samsung account to access smart features.
- Connect your devices (Blu-ray player, game console, etc.) via HDMI.
- Optimize picture and sound settings in the TV's menu to suit your preferences.
Compatibility:
- Compatible with various streaming services, including Netflix, Disney+, and Apple TV.
- Supports HDMI 2.1 for the latest gaming consoles and devices.
- Compatible with Wi-Fi 5 (802.11ac) for wireless internet connectivity.
- Works with voice assistants like Bixby and Amazon Alexa.
Care:
- Clean the screen with a soft, dry cloth. Avoid using liquid cleaners.
- Ensure proper ventilation around the TV to prevent overheating.
- Regularly update the TV's firmware to improve performance and security.
- Protect the TV from direct sunlight and extreme temperatures.
- Use the SolarCell remote and avoid disposable batteries.