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Microsoft Surface Laptop SE - 12" HD - Intel Core i3 - 4 GB RAM - 64 GB Storage - Grey

Not AvailableMicrosoft Surface Laptop SE - 12" HD - Intel Core i3 - 4 GB RAM - 64 GB Storage - Grey

Microsoft Surface Laptop SE is designed for the modern classroom, offering a lightweight and durab...

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RAM
4 GB8 GB
Internal Storage Capacity
128 GB64 GB

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Product Information

Full details

The Microsoft Surface Laptop SE is designed for educational institutions, offering a lightweight and durable build with Windows 11 SE and Microsoft 365 Education integration. Its key benefit is providing equitable access to technology for students, enabling learning and skill development. A primary caveat is its specialized operating system, Windows 11 SE, which limits app installation to those from the Microsoft Store and web-based applications, making it less suitable for general-purpose computing or advanced software needs.

All features

ColourGrey
ResolutionHD
WiFi StandardWi-Fi 5
Display TypeHD
RAM4 GB
Internal Storage Capacity64 GB
OSWindows
ProcessorIntel Core
Screen Size12
Processor FamilyIntel Core i3
SeriesSE
Model Part NumberKF1-00001
BrandMicrosoft

Extended Product Information

FAQs

What is Windows 11 SE?

Windows 11 SE is a cloud-first, streamlined version of Windows 11 designed specifically for educational institutions. It optimizes performance, security, and manageability for students and IT administrators, focusing on apps available from the Microsoft Store and web-based experiences.

Can I install any software I want on this laptop?

No, Windows 11 SE primarily supports applications available through the Microsoft Store and web-based applications. Traditional desktop software (.exe files) not found in the Microsoft Store cannot be installed.

How long does the battery last?

The Microsoft Surface Laptop SE offers a battery life of up to 16 hours on a single charge, designed to last a full school day.

What is the storage capacity?

This model comes with 64 GB of eMMC internal storage. It is designed to work efficiently with cloud storage solutions.

Is this laptop suitable for gaming or professional video editing?

No, the Microsoft Surface Laptop SE is designed for educational tasks and light productivity. Its hardware specifications, including the Intel Celeron processor and integrated graphics, are not sufficient for demanding applications like gaming or professional video editing.

How do I connect to the internet?

The laptop supports Wi-Fi 5 (802.11ac) connectivity. You can connect to any compatible Wi-Fi network, such as your school's network or a home network.

What is the warranty period?

Warranty information can vary. Please refer to the official Microsoft documentation or your educational institution's IT department for specific warranty details applicable to your purchase.

Troubleshooting

Device does not power on.

Ensure the AC adapter is securely connected to both the laptop and a working power outlet. Press and hold the power button for 10 seconds. If the issue persists, contact IT support.

Wi-Fi connection is unstable.

Restart the laptop and your Wi-Fi router. Ensure you are within range of the Wi-Fi signal. Verify that Wi-Fi is enabled on the device. If using a school network, check with your IT department for network status.

Application is not working correctly.

Close and reopen the application. Ensure the application is updated via the Microsoft Store. If the problem continues, uninstall and reinstall the application from the Microsoft Store.

Poor performance or slow response.

Close unnecessary applications and browser tabs. Restart the laptop. Ensure the device has sufficient storage space by deleting unneeded files or clearing cache data.

Screen is unresponsive to touch (if applicable on future models or misunderstood feature).

This model does not feature a touchscreen. For input, use the touchpad and keyboard.

Pros and Cons

Pros

  • Optimized for educational environments and learning applications.
  • Long battery life for all-day use in school.
  • Durable construction suitable for student handling.
  • Integrated Microsoft 365 Education suite provides essential productivity tools.
  • Streamlined management for IT administrators.

Cons

  • Limited to Windows 11 SE, restricting application installation to the Microsoft Store and web apps.
  • Lower processing power and storage may not be suitable for demanding tasks.
  • Not designed for general consumer use or advanced software requirements.
  • HD display resolution is basic, not ideal for detailed visual work.
  • Requires an internet connection for full functionality of many core applications.

Setup, Compatibility & Care

Setup:

  1. Initial Power-On: Connect the AC adapter and press the power button. Follow the on-screen prompts to set up Windows 11 SE.
  2. Network Connection: Connect to your school's Wi-Fi network using the provided Wi-Fi 5 (802.11ac) capabilities.
  3. Microsoft Account: Sign in with your school-provided Microsoft account to access Windows 11 SE and Microsoft 365 Education features.
  4. App Installation: Access the Microsoft Store to download approved educational applications. Web-based apps can be accessed through Microsoft Edge.

Compatibility:

  • Operating System: Strictly Windows 11 SE. This OS primarily supports Universal Windows Platform (UWP) apps from the Microsoft Store and web-based applications.
  • Software Limitations: Traditional desktop applications (.exe files) not available in the Microsoft Store cannot be installed.
  • Peripherals: Supports standard USB peripherals. Specific device management controls can be configured by IT administrators.

Care:

  • Cleaning: Use a soft, lint-free cloth slightly dampened with water to clean the exterior and screen. Avoid harsh chemicals or abrasive materials.
  • Storage: Store the laptop in a protective sleeve or bag when not in use to prevent scratches and minor damage.
  • Battery Care: Avoid prolonged exposure to extreme temperatures. The device supports up to 16 hours of battery life; charge as needed using the provided 40W AC adapter.
  • Physical Security: Utilize the Kensington Nano Security Slot™ to secure the device in shared environments.