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Microsoft Surface Laptop - 12" HD Display - 128 GB Storage - 8 GB Memory - Intel Core Processor

Not AvailableMicrosoft Surface Laptop - 12" HD Display - 128 GB Storage - 8 GB Memory - Intel Core Processor

This Certified Refurbished Microsoft Surface Laptop offers excellent performance and a premium bui...

Currently unavailable

RAM
4 GB8 GB
Internal Storage Capacity
128 GB64 GB

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Product Information

Full details

The Microsoft Surface Laptop SE is designed for educational institutions and students seeking an affordable, reliable, and secure computing solution. Its key benefit is providing equitable access to technology for learning, with a focus on essential apps and cloud-based management. A potential caveat is its specialized Windows 11 SE operating system, which has limitations on application installation. Key features include an 11.6-inch HD display, Intel Celeron processor, 8 GB RAM, 128 GB eMMC storage, and robust security features for simplified IT management.

All features

ResolutionHD
RAM8 GB
Internal Storage Capacity128 GB
ProcessorIntel Core
Screen Size12
SeriesSurface Laptop
Model Part NumberKF8-00001
BrandMicrosoft

Extended Product Information

FAQs

What is Windows 11 SE?

Windows 11 SE is a streamlined, cloud-first version of Windows 11 designed specifically for education. It focuses on performance, security, and simplicity, with an emphasis on web-based apps and curated applications available through the Microsoft Store.

Can I install any application on Windows 11 SE?

Windows 11 SE is designed to run Microsoft Edge, Microsoft 365 apps (web versions), and applications available from the Microsoft Store. Some traditional desktop applications may not be compatible or installable.

What is the battery life of the Surface Laptop SE?

The Surface Laptop SE offers up to 16 hours of battery life on a single charge, designed to last a full school day.

How is the storage managed?

The laptop features 128 GB of eMMC storage, which is suitable for the operating system, essential applications, and student files. Cloud storage solutions like OneDrive are often used in conjunction for extended storage needs.

Is this laptop suitable for gaming or heavy graphic design work?

No, the Surface Laptop SE is optimized for educational tasks and general productivity. Its Intel Celeron processor and integrated graphics are not designed for demanding applications like modern gaming or intensive graphic design.

What kind of processor does it have?

It is powered by an Intel® Celeron® N4120 processor.

What is the warranty on this refurbished model?

This Certified Refurbished model includes a minimum 90-day warranty. Please refer to the specific retailer for exact warranty details.

Troubleshooting

Device does not power on

Ensure the AC adapter is securely connected to both the laptop and a working power outlet. If the issue persists, try a different outlet or contact support.

Slow performance or unresponsiveness

Close unnecessary applications, restart the device, and ensure Windows 11 SE and all applications are updated. Check for available storage space.

Wi-Fi connection issues

Restart the laptop and your Wi-Fi router. Verify that Wi-Fi is enabled on the device and that you are connecting to the correct network. Check for driver updates if prompted by IT.

Audio not working

Check that the volume is not muted and is turned up. Ensure the correct audio output device is selected in Windows settings. Restart the laptop.

Pros and Cons

Pros

  • Highly affordable for educational institutions
  • Simplified IT management and deployment
  • Robust security features from hardware to cloud
  • Long battery life for full-day use
  • Designed specifically for the educational environment
  • Built-in accessibility tools for diverse learners

Cons

  • Limited application installation due to Windows 11 SE
  • Integrated graphics may not support demanding applications
  • Display resolution is basic HD, not Full HD
  • eMMC storage is slower than traditional SSDs
  • May require specific network configurations for full cloud functionality

Setup, Compatibility & Care Instructions

Setup:

  1. Initial Setup: Upon first boot, follow the on-screen prompts to connect to a network and sign in with your Microsoft account or organizational credentials.
  2. Zero-Touch Deployment: For IT administrators, deploy the Surface Laptop SE using Windows Autopilot and Microsoft Endpoint Manager for a seamless, automated setup process.
  3. App Installation: Install approved applications through the Microsoft Store or via web-based access as permitted by Windows 11 SE policies.

Compatibility:

  • Operating System: Designed to run Windows 11 SE. Ensure all required software is compatible with this operating system. Web-based applications through Microsoft Edge are fully supported.
  • Peripherals: Supports standard USB devices, external displays (via appropriate adapters if needed), and audio peripherals. Specific control over USB ports, Bluetooth, and cameras can be managed by IT administrators.

Care:

  • Cleaning: Gently wipe the screen and exterior with a soft, dry, or slightly damp microfiber cloth. Avoid abrasive cleaners or excessive moisture.
  • Battery Care: To maximize battery lifespan, avoid prolonged exposure to extreme temperatures and try to keep the battery charged within a moderate range when possible.
  • Physical Security: Utilize the integrated Kensington Nano Security Slot™ to secure the device when unattended in shared environments.