Samsung Galaxy S21 Ultra 5G - 128 GB - Silver - 2021
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Product Information
Full details
The Samsung Galaxy S21 Ultra 5G is a powerhouse smartphone for users who demand top-tier performance and features. It excels in photography with its advanced camera system and offers a stunning display for immersive viewing. However, its high-end features come at a premium price. This guide provides essential information on the S21 Ultra 5G's features, usage, and troubleshooting, helping you make the most of your device.
All features
| Colour | Silver |
|---|---|
| Processor Family | Snapdragon 8 |
| WiFi Standard | Wi-Fi 6 |
| OS | Android |
| Internal Storage Capacity | 128 GB |
| Operating System | Android |
| Network Generation | 5G |
| Display Size | 6.8 |
| Processor | Snapdragon |
| RAM | 128 GB |
| Release Year | 2021 |
| Series | S21 Ultra 5G |
| Model Part Number | SM-G998BZSDEUA |
| Mobile Device Battery Capacity | 5000 mAh |
| Brand | Samsung |
Extended Product Information
FAQs
How do I take a screenshot?
Press the power button and volume down button simultaneously.
Does the S21 Ultra 5G support expandable storage?
No, the S21 Ultra 5G does not support microSD card for expandable storage.
What is the water resistance rating?
The device has an IP68 water resistance rating, meaning it can withstand immersion in up to 1.5 meters of fresh water for up to 30 minutes.
How do I update the software?
Go to Settings > Software update and follow the on-screen instructions.
Can I use the S Pen with this phone?
Yes, but the S Pen is sold separately.
How do I enable the 120Hz refresh rate?
Go to Settings > Display > Motion smoothness and select 'Adaptive'.
What kind of charger does it use?
It uses a USB Type-C charger.
What is the warranty?
The Samsung Galaxy S21 Ultra 5G comes with a standard manufacturer's warranty, which typically covers defects in materials and workmanship for one year.
Troubleshooting
Device won't turn on.
Check if the battery is depleted and charge it. If the device still doesn't turn on, try a forced restart by holding the power button and volume down button simultaneously for about 10 seconds.
Poor battery life.
Check your usage statistics in the settings to identify battery-draining apps. Optimize battery settings and reduce screen brightness.
Wi-Fi connection issues.
Restart your Wi-Fi router. Forget and reconnect to the Wi-Fi network on your phone. Ensure that Wi-Fi is enabled in the phone settings.
Camera not focusing.
Clean the camera lens. Tap the screen to focus on a specific area. Ensure that the object is not too close or too far away.
Slow performance.
Close unused apps. Clear the cache and data of frequently used apps. Make sure the phone's software is up to date.
Pros and Cons
Pros
- Exceptional camera performance with versatile shooting modes and 8K video recording.
- Vibrant and smooth 120Hz display for an immersive viewing experience.
- Powerful processor ensures lag-free performance for demanding apps and games.
- Long battery life easily lasts a full day of use.
- 5G connectivity enables fast download and streaming speeds.
- Premium design with durable materials.
Cons
- High price point compared to other smartphones.
- S Pen is sold separately, adding to the overall cost.
- Can be bulky and heavy due to its large size.
- No expandable storage via microSD card.
- Battery charging is not the fastest compared to some competitors.
- The camera bump can be prone to scratches.
Setup, Compatibility & Care
Initial Setup
- Insert your SIM card into the designated slot.
- Power on the device and follow the on-screen instructions to set up your Google account, Wi-Fi, and other preferences.
- Transfer data from your old device using Smart Switch or other methods.
Compatibility
The Samsung Galaxy S21 Ultra 5G is compatible with:
- 5G networks.
- Wi-Fi 6 networks.
- Bluetooth 5.0 devices.
- USB Type-C accessories.
Care Instructions
- Use a screen protector to prevent scratches.
- Clean the screen with a soft, lint-free cloth.
- Avoid exposing the device to extreme temperatures or direct sunlight.
- Protect the device from water and dust, even though it has an IP68 rating.
- Use a compatible charger and charging cable to prevent damage to the battery.