Samsung Galaxy S21 Ultra 5G - 256 GB - Black - Wi-Fi 6 - Android
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Product Information
Full details
The Samsung Galaxy S21 Ultra 5G is designed for power users, photographers, and those seeking a premium smartphone experience. Its key benefit lies in its revolutionary camera system and exceptional performance, offering unparalleled photo and video capabilities. A potential caveat is its premium price point and larger form factor, which may not suit all users.
All features
| Release Year | 2020 |
|---|---|
| Colour | Black |
| Operating System | Android |
| WiFi Standard | Wi-Fi 6 |
| Internal Storage Capacity | 256 GB |
| Processor | Samsung Exynos |
| Display Size | 6.8 |
| Network Generation | 5G |
| Series | S21 Ultra 5G |
| Model Part Number | SM-G998BZKGEUE |
| Brand | Samsung |
| Mobile Device Battery Capacity | 5000 mAh |
Extended Product Information
FAQs
Does the Samsung Galaxy S21 Ultra 5G support wireless charging?
Yes, the Samsung Galaxy S21 Ultra 5G supports wireless charging and Wireless PowerShare, allowing you to charge other compatible devices on the back of the phone.
Is the S Pen included with the Galaxy S21 Ultra 5G?
S Pen compatibility is a feature of the Galaxy S21 Ultra 5G, but the S Pen itself may not be included in the box. Please check the product bundle details for your specific purchase.
What is the IP rating of the Galaxy S21 Ultra 5G?
The device has an IP68 rating, which means it is resistant to dust and water. It can withstand submersion in up to 1.5 meters of freshwater for up to 30 minutes.
Can I expand the storage on the Galaxy S21 Ultra 5G?
No, the Samsung Galaxy S21 Ultra 5G does not support expandable storage via microSD cards. The available internal storage options are 128 GB, 256 GB, and 512 GB.
What operating system does the Galaxy S21 Ultra 5G run on?
The Galaxy S21 Ultra 5G was launched with Android 11 and is eligible for subsequent Android OS updates from Samsung.
What is the display refresh rate?
The display features an adaptive refresh rate up to 120 Hz, providing a smooth visual experience that adjusts based on the content being viewed.
How does the 100x Space Zoom work?
The 100x Space Zoom combines optical zoom with AI-powered digital zoom. It utilizes the telephoto lenses and advanced image processing to allow extreme magnification of distant subjects.
What type of SIM card does it use?
The Galaxy S21 Ultra 5G supports Dual SIM functionality, utilizing one Nano-SIM and an eSIM.
Troubleshooting
Device won't turn on.
Ensure the device is charged. Connect it to a charger for at least 30 minutes. If it still doesn't turn on, try a force restart by holding the Power and Volume Down buttons simultaneously for about 10-15 seconds.
Poor Wi-Fi or Cellular connection.
Toggle Wi-Fi or Airplane mode on and off. Restart the device. Ensure you are in an area with good signal coverage. Check your router if experiencing Wi-Fi issues. For cellular, ensure your SIM card is correctly inserted and your plan is active.
Apps crashing or freezing.
Close the app and reopen it. Restart your device. Check for app updates in the Google Play Store. If the problem persists, try clearing the app's cache and data (Settings > Apps > [App Name] > Storage > Clear Cache/Clear Data). If it's a system-wide issue, consider a factory reset after backing up your data.
Battery draining quickly.
Check battery usage in Settings to identify power-hungry apps. Reduce screen brightness or enable adaptive brightness. Disable unnecessary features like Bluetooth, GPS, or background app refresh when not needed. Consider enabling power-saving modes.
S Pen not working correctly.
Ensure the S Pen is properly connected (if applicable, e.g., via Bluetooth for Air Actions). Check for S Pen firmware updates. Clean the S Pen tip. If the S Pen is physically damaged, it may need replacement.
Overheating during use.
Close demanding applications. Remove the phone case to improve heat dissipation. Avoid using the phone while it's charging, especially for intensive tasks. If overheating persists, contact support.
Pros and Cons
Pros
- Exceptional camera quality with advanced zoom and low-light capabilities.
- Vibrant and smooth 120Hz display for an immersive viewing experience.
- Robust performance for demanding applications and multitasking.
- Large battery capacity that easily lasts a full day.
- Durable build with IP68 water and dust resistance.
- S Pen support enhances productivity and creative workflows.
Cons
- Premium price point.
- Large physical size may be cumbersome for some users.
- Fast charging adapter not included.
- Internal storage is not expandable via microSD card.
Setup, Compatibility & Care
Initial Setup: Power on the device and follow the on-screen prompts to select your language, connect to Wi-Fi, and sign in to your Google and Samsung accounts. You can transfer data from your old phone using Samsung Smart Switch or by restoring from a cloud backup.
Compatibility: The Galaxy S21 Ultra 5G supports 5G networks, Wi-Fi 6, and Bluetooth 5.0. It uses a USB Type-C port for charging and data transfer. S Pen compatibility is a key feature, though the S Pen itself may be sold separately or bundled depending on the region.
Care Instructions:
- Cleaning: Wipe the screen and body with a soft, lint-free microfiber cloth. Avoid using harsh chemicals or abrasive materials.
- Water and Dust Resistance: The device has an IP68 rating, meaning it's protected against dust ingress and can withstand submersion in up to 1.5 meters of freshwater for up to 30 minutes. However, avoid exposing it to salt water, chlorinated water, or soapy water, and always rinse with clean water if exposed. Ensure the SIM tray is securely closed before exposing it to liquids.
- Battery Care: To optimize battery health, avoid extreme temperatures and consider enabling adaptive battery settings in the software.
- Screen Protection: While protected by Gorilla Glass Victus, using a screen protector is recommended for added defense against scratches.