We have tested this phone and can confirm that it is in full working order. Every phone is put through our rigorous testing and quality control procedures before it is made available for sale. idoodirect is one of the top ten mobile phs. Fast shipping orders Dispatched within 1 working day. Pick up / collections Picked up with prior agreement. eBay money back guarantee 30 days cancellation period. Customer service team Delivering outstanding customer service. Contact us from Monday to Friday, 8am – 5pm, for support, queries and collections; our aim is to respond to every email within 24 hours.