Samsung 4K Ultra HD TV - 85 inch - Grey - U8020H
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Product Information
Full details
This 85-inch Samsung Crystal UHD TV is designed for home entertainment enthusiasts seeking an immersive visual and auditory experience, powered by advanced AI for superior picture and sound. Its primary benefit is delivering cinematic quality with smart features and gaming capabilities, though the sheer size may require significant space. Key features include AI-driven picture and sound enhancement, a comprehensive smart TV platform, integrated gaming hub, and robust security.
All features
| Colour | Grey |
|---|---|
| Display Type | 4K Ultra HD |
| Screen Size | 85 |
| Series | U8020H |
| Model Part Number | UE85U8020HKXXU |
| Brand | Samsung |
Extended Product Information
FAQs
How do I connect external devices like a soundbar or gaming console?
Use the available HDMI ports on the back or side of the TV. Connect your device to an HDMI port using an HDMI cable. Then, select the corresponding HDMI input source on the TV using your remote.
Can I use this TV without a Samsung account?
Yes, you can use the TV for basic viewing and connect external devices. However, to access the full range of smart features, download apps, and utilize personalized recommendations, a Samsung account is required.
What is Samsung Gaming Hub and how does it work?
Samsung Gaming Hub is a platform that allows you to stream games directly to your TV from cloud gaming services like Xbox Cloud Gaming and GeForce NOW, without needing a physical console. It requires a stable internet connection and a compatible controller.
How do I optimize the TV for watching sports?
Navigate to Settings > Picture > Expert Settings and select 'Football Mode'. This will automatically adjust picture and sound settings to enhance the viewing experience for live sports.
What is 4K Upscaling?
4K Upscaling technology intelligently analyzes and enhances lower-resolution content (like HD or Full HD) to appear closer to 4K quality on the TV's screen, improving detail and sharpness.
Is the TV compatible with voice assistants?
The TV supports integration with voice assistants, allowing you to control certain functions using your voice via connected smart devices or the remote control, depending on the specific voice assistant service configured.
How often should I update the TV's software?
It is recommended to enable automatic software updates in the TV's settings. If not, check for updates manually at least every few months to ensure optimal performance and security.
Troubleshooting
TV will not turn on
Check that the power cord is securely plugged into both the TV and a working wall outlet. Try a different outlet. Ensure the remote control has fresh batteries and is pointed at the TV's sensor.
No picture or sound
Verify that the correct input source is selected. Check all cable connections (HDMI, power) are secure. Restart the TV and connected devices.
Smart TV features are slow or unresponsive
Ensure the TV is connected to a stable internet network (Wi-Fi or Ethernet). Restart your router and modem. Check for available software updates for the TV. Clear the cache for specific apps if the issue is isolated.
Picture quality is poor or distorted
Check picture settings and ensure they are appropriate for the content. Run the Picture Test in the TV's support menu. Verify the source content is in 4K resolution. Ensure Motion Xcelerator settings are configured as desired.
Audio issues (e.g., no sound, distorted sound)
Check TV volume settings and ensure the TV speakers are selected or that external audio devices are properly connected. Test with different audio sources. If using Q-Symphony, ensure the soundbar is compatible and correctly paired.
Pros and Cons
Pros
- Immersive 85-inch screen size for a cinematic experience.
- AI-powered picture and sound processing for enhanced quality.
- Integrated smart TV platform with extensive app support.
- Dedicated gaming features and cloud gaming access.
- Robust security features for data protection.
- Sleek, modern design with MetalStream aesthetic.
Cons
- Large screen size requires substantial viewing distance and space.
- AI processing may not suit purists who prefer unenhanced images.
- Requires a stable internet connection for smart features and cloud gaming.
- Advanced audio features like OTS Lite may be less impactful without a compatible soundbar.
- Initial setup and calibration might take time for optimal performance.
Setup, Compatibility & Care
Setup:
- Unboxing and Placement: Carefully unbox the television and place it on a stable, level surface or mount it using a compatible wall mount (sold separately). Ensure adequate space around the TV for ventilation.
- Connections: Connect power cable, HDMI cables (for external devices like gaming consoles or Blu-ray players), and an Ethernet cable for a stable internet connection, or configure Wi-Fi via the on-screen menu.
- Initial Configuration: Power on the TV and follow the on-screen prompts to select your language, region, connect to your network, and scan for channels.
- Account Setup: Sign in or create a Samsung account to access full smart TV features, app downloads, and personalized settings. Log in to your preferred streaming services.
Compatibility:
- HDMI Ports: Supports various HDMI versions for connecting modern devices. Check specific port capabilities for advanced features like 4K@120Hz if gaming is a priority.
- Smart Home Devices: Compatible with a wide range of devices through the SmartThings app. Ensure your smart home devices are also SmartThings compatible.
- Cloud Gaming Services: Works with services like Xbox Cloud Gaming and GeForce NOW, requiring a compatible controller and a robust internet connection.
Care:
- Screen Cleaning: Use a soft, dry microfiber cloth to gently wipe the screen. For stubborn smudges, lightly dampen the cloth with distilled water. Avoid using harsh chemicals, ammonia-based cleaners, or abrasive materials.
- Ventilation: Ensure the air vents on the TV are not obstructed to prevent overheating and maintain optimal performance.
- Software Updates: Regularly check for and install software updates via the TV's settings menu to ensure the best performance, security, and access to new features.