Samsung Neo QLED 8K Smart TV - 85" - Black
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Product Information
Full details
This guide is for anyone looking to experience the ultimate in home entertainment with the Samsung Neo QLED 8K Smart TV. Enjoy breathtaking 8K resolution and cutting-edge features that enhance picture and sound quality. Note that optimal performance relies on a strong internet connection for streaming and smart features.
All features
| Display Type | 8K Ultra HD |
|---|---|
| Energy Efficiency | G |
| Screen Size | 85 |
| Colour | Black |
| Series | QN800 |
| Model Part Number | QE85QN800DTXXU |
| Brand | Samsung |
Extended Product Information
FAQs
How do I update the TV's software?
Go to Settings > Support > Software Update and select 'Update Now'. The TV will check for updates and install them if available. Ensure your TV is connected to the internet.
How do I connect external devices to the TV?
Use the HDMI, USB, or other available ports on the back of the TV. Select the appropriate input source from the TV's menu to view the connected device's content.
How can I improve the sound quality?
Adjust the sound settings in the TV's menu, or connect an external soundbar or surround sound system for enhanced audio performance.
How do I use the Smart Hub?
Press the Smart Hub button on your remote. From there, you can access apps, streaming services, and personalized recommendations.
What is the warranty period?
The TV typically comes with a one-year manufacturer's warranty. Please refer to your product documentation for the specific terms and conditions.
How do I reset the TV to factory settings?
Go to Settings > General > Reset. Enter your PIN (usually 0000) and confirm to reset the TV to its factory settings. Note: this will erase all your custom settings.
How do I use the Gaming Hub?
Press the Gaming Hub button on the remote, or select the Gaming Hub from the Smart Hub menu. Follow the on-screen instructions to connect your accounts and start playing games.
Troubleshooting
The TV won't turn on.
Check the power connection and ensure the power cable is securely plugged into both the TV and the wall outlet. Try a different outlet and check the power switch on the TV (if available).
Poor picture quality.
Check the source device and cable connections. Ensure the TV's picture settings are optimized for the content you're viewing. Try adjusting picture mode settings.
No sound.
Check the volume level and mute settings. Ensure the correct audio output is selected in the TV's settings and verify that external audio devices are properly connected.
Wi-Fi connection issues.
Restart your router and TV. Ensure the Wi-Fi password is correct and that the TV is within range of your router. You may also consider a wired Ethernet connection for more stable streaming.
Remote control not working.
Check the remote's batteries and replace them if necessary. Ensure there are no obstructions between the remote and the TV's sensor. Try to pair the remote again.
Pros and Cons
Pros
- Stunning 8K picture quality with incredible detail and clarity.
- Advanced AI processing optimizes picture and sound for an immersive experience.
- Smart features and a user-friendly interface powered by Tizen.
- Extensive gaming features including the Gaming Hub and 165Hz refresh rate.
- Multiple features to improve the overall viewing experience, such as Real Depth Enhancer Pro and Auto HDR Remastering.
- Wide range of smart features including Samsung TV Plus and SmartThings integration
Cons
- 8K content is still limited, so upscaling is frequently used.
- High energy consumption compared to some other TV models.
- The initial setup and configuration might be complex for some users.
- The sound quality, while improved, may still benefit from an external sound system for some users.
- The Smart Remote may take some getting used to due to its simplified design.
- The price point is on the premium side, making it a significant investment.
Setup, Compatibility & Care
Setup:
- Carefully unpack the TV and place it on a stable surface or mount it using a VESA-compatible mount.
- Connect the stand (if using) following the included instructions.
- Plug in the power cable and connect your external devices (cable box, Blu-ray player, gaming console) to the HDMI ports.
- Connect to your home network via Wi-Fi or Ethernet.
- Follow the on-screen prompts to complete the initial setup, including language selection, channel scanning, and account logins.
Compatibility:
- HDMI: Supports HDMI 2.1 for the latest gaming consoles and devices.
- HDR: Compatible with HDR10+, High Dynamic Range 10+ Adaptive (HDR10 Plus Adaptive), and High Dynamic Range 10+ Gaming (HDR10 Plus Gaming) formats.
- Audio: Supports Dolby Atmos and Dolby Digital audio formats.
- Smart Home: Works with Amazon Alexa, Samsung Bixby, and Google Assistant for voice control and SmartThings integration.
Care:
- Use a soft, dry cloth to clean the screen and frame.
- Avoid using harsh chemicals or abrasive cleaners.
- Do not spray liquids directly onto the TV.
- Ensure proper ventilation to prevent overheating.
- Refer to the user manual for detailed cleaning and maintenance instructions.