Samsung OLED S99H 4K TV - 77 inch - Silver
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Product Information
Full details
This 77-inch Samsung S99H OLED TV is designed for home entertainment enthusiasts seeking a premium visual and auditory experience. Its key benefit is the absolute blacks and vivid colors delivered by OLED technology, enhanced by a glare-free display and bright OLED HDR Pro. A potential caveat is that advanced features may require some familiarity with smart TV interfaces.
All features
| Colour | Silver |
|---|---|
| Display Type | 4K Ultra HD |
| Screen Size | 77 |
| Series | S99H |
| Model Part Number | QE77S99HATXXU |
| Brand | Samsung |
Extended Product Information
FAQs
What is the difference between OLED and QLED TVs?
OLED technology uses self-emissive pixels that can be turned on or off individually, allowing for perfect blacks and infinite contrast. QLED TVs use quantum dots and a backlight, offering high brightness and vibrant colors but without the perfect blacks of OLED.
How do I prevent burn-in on my OLED TV?
To minimize the risk of burn-in, avoid displaying static images (like channel logos or game HUDs) at high brightness for prolonged periods. Samsung TVs include features like pixel shifting and screen savers to help mitigate this risk.
Does this TV support Dolby Atmos?
Yes, the Samsung S99H OLED TV features Dolby Atmos support for immersive, three-dimensional audio, enhanced by Object Tracking Sound Plus (OTS+).
What is the included remote control type?
The TV comes with a standard remote control and a Solar Cell remote, which can be charged by light.
Can I wall-mount this TV?
Yes, the TV is compatible with VESA wall mounts. Please refer to the product specifications for the exact VESA pattern and consult a professional installer if needed.
What is the NQ4 AI Gen3 Processor used for?
This processor powers the TV's intelligent features, including 4K AI Upscaling to enhance picture and sound quality, and optimizes overall performance for a seamless viewing and smart TV experience.
What are the dimensions of the TV?
Dimensions without the stand are approximately 178.26 cm (W) x 104.96 cm (H) x 2.66 cm (D). With the stand, dimensions are approximately 178.26 cm (W) x 108.96 cm (H) x 31.99 cm (D).
Troubleshooting
TV does not turn on.
Ensure the power cable is securely connected to both the TV and a working power outlet. Try a different outlet. Check if the remote control has battery power or use the power button on the TV.
Picture quality is distorted or has artifacts.
Restart the TV and the connected source device. Check HDMI cable connections. Ensure the source content is of good quality. Run the Picture Test in the TV's settings menu.
No sound from the TV.
Check the TV's volume level and ensure it's not muted. Verify audio settings in the TV menu and on connected devices. If using external speakers or a soundbar, check their power and connections.
Remote control is not working.
Replace the batteries in the remote. Ensure there are no obstructions between the remote and the TV's sensor. Try re-pairing the remote with the TV via the TV's settings.
Wi-Fi connection issues.
Restart your router and modem. Ensure the TV is within range of your Wi-Fi signal. Re-enter your Wi-Fi password in the TV's network settings.
Pros and Cons
Pros
- Stunning picture quality with true blacks and vibrant colors.
- Glare-free screen improves viewing in various lighting conditions.
- Powerful AI processor enhances picture and sound.
- Immersive audio experience with Dolby Atmos and OTS+.
- Sleek, minimalist design with the FloatLayer effect.
Cons
- High-end technology may come at a premium price point.
- Advanced AI features might have a learning curve for some users.
- OLED technology requires careful consideration for burn-in prevention in static image scenarios.
Setup, Compatibility & Care
Setup:
- Unpack the TV and identify all components: the TV panel, stand parts, standard remote, and Solar Cell remote.
- If using the stand, follow the included instructions to attach it securely to the TV panel. Note the dimensions with and without the stand for placement considerations.
- Connect power cable and desired external devices (e.g., soundbar, gaming console, streaming devices) to the available HDMI and other ports.
- Power on the TV and follow the on-screen setup wizard, including connecting to your Wi-Fi network and signing into your Samsung account.
Compatibility:
- Supports multiple HDMI ports for connecting various devices.
- Compatible with most modern streaming apps and services.
- Works with standard VESA wall mounts (check specific mount requirements).
Care:
- Screen Cleaning: Use a soft, dry microfiber cloth to gently wipe the screen. For stubborn smudges, slightly dampen the cloth with distilled water. *Never spray liquid directly onto the screen.* Avoid abrasive cleaners or solvents.
- General Cleaning: Wipe the TV frame and stand with a soft, dry cloth.
- OLED Care: To minimize the risk of image retention or burn-in, avoid displaying static images at high brightness for extended periods. Utilize screen saver features and vary content types.