Samsung Smart TV - 65 inch - 4K Ultra HD - Silver
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Product Information
Full details
This guide is for cinephiles and gamers seeking a premium visual and audio experience. The Samsung 65-inch S99H OLED TV delivers absolute blacks, vivid colors, and immersive sound, though its advanced features may require some initial familiarization. Key features include OLED HDR Pro for exceptional brightness and detail, Glare-Free technology, and a powerful NQ4 AI Gen3 Processor for optimized 4K upscaling and smart performance. It also boasts Dolby Atmos with OTS+ for 3D audio and an elegant FloatLayer design.
All features
| Colour | Silver |
|---|---|
| Display Type | 4K Ultra HD |
| Screen Size | 65 |
| Series | S99H |
| Model Part Number | QE65S99HATXXU |
| Brand | Samsung |
Extended Product Information
FAQs
What is OLED HDR Pro?
OLED HDR Pro is Samsung's advanced HDR technology for OLED panels, designed to deliver the brightest possible OLED picture with exceptional contrast and vibrant colors, revealing fine details in both dark and bright scenes.
How does Glare-Free technology work?
The Glare-Free technology minimizes screen reflections by scattering light, allowing you to enjoy a clear and vibrant picture even in rooms with bright ambient light or multiple windows.
What is the benefit of the NQ4 AI Gen3 Processor?
This processor intelligently optimizes picture and sound quality, enhancing 4K upscaling for lower-resolution content and powering the TV's smart features for a smooth and intuitive user experience.
Does this TV support Dolby Atmos?
Yes, the Samsung S99H OLED TV supports Dolby Atmos, providing an immersive, three-dimensional audio experience that complements the stunning visuals.
What is OTS+?
OTS+ stands for Object Tracking Sound+, a technology that uses multiple speakers built into the TV to create a dynamic sound that follows the action on screen, enhancing the sense of immersion.
How do I use the Solar Cell remote?
The Solar Cell remote can be charged by exposing it to light, either natural or indoor. It also includes a USB-C port for backup charging. Ensure the solar panel is clean for optimal charging.
What are the dimensions of the TV without the stand?
The dimensions without the stand are approximately 150.95 cm (Width) x 89.49 cm (Height) x 2.64 cm (Depth).
Troubleshooting
TV will not power on.
Ensure the power cable is securely connected to both the TV and a working power outlet. Try a different outlet. Check if the remote control has battery power or if the Solar Cell remote needs charging in light.
Picture quality appears dim or washed out.
Verify picture settings and ensure Glare-Free technology is functioning as expected. Check ambient lighting conditions. Ensure the NQ4 AI Gen3 Processor is not set to an energy-saving mode that reduces brightness.
No sound or distorted audio.
Check the volume level and mute settings. Ensure audio cables are properly connected. If using external speakers, verify their connections and settings. Restart the TV and any connected audio devices.
Smart Hub or apps are not loading.
Confirm your internet connection is stable. Restart your router and modem. Try clearing the cache for the specific app or resetting the Smart Hub if the issue persists across multiple applications.
Gaming input lag is noticeable.
Ensure you are using the Game Mode or Gaming Hub settings. Check that your gaming console is connected via an HDMI 2.1 port and that the appropriate game settings are enabled on both the TV and console. Update TV firmware.
Pros and Cons
Pros
- Exceptional picture quality with true blacks and vibrant colors.
- Glare-Free technology significantly improves viewing in various lighting conditions.
- Immersive audio experience with Dolby Atmos and Object Tracking Sound+.
- Advanced AI processing enhances content upscaling and smart features.
- Premium design adds a sophisticated touch to any room.
- Optimized for gaming with dedicated features and connectivity.
Cons
- Potential for complex menu navigation for less tech-savvy users.
- Advanced features may require time to fully understand and utilize.
- The unique FloatLayer design might be a specific aesthetic preference.
- While bright, peak brightness might not match some high-end LED models in extreme HDR content.
- Requires a stable internet connection for optimal smart TV and gaming features.
Setup, Compatibility & Care
Setup:
- Unpack all components carefully, noting the dimensions with and without the stand.
- Attach the stand according to the provided instructions if you are not wall-mounting.
- Connect power cable and other essential peripherals (e.g., HDMI cables for external devices).
- Power on the TV and follow the on-screen setup wizard, including Wi-Fi connection and initial channel scan.
- Download any available software updates for optimal performance.
Compatibility:
- Compatible with standard HDMI 2.1 devices for high-bandwidth content and gaming.
- Supports various streaming apps and services via its Smart TV platform.
- Works with common home network protocols for smart home integration.
Care:
- To clean the screen, use a soft, dry microfiber cloth. For stubborn smudges, lightly dampen the cloth with distilled water. Never spray liquid directly onto the screen.
- Avoid using harsh chemicals or abrasive cleaners.
- Ensure the TV's ventilation slots are clear of dust and obstructions.
- Periodically clean the included remote controls, especially the Solar Cell remote, ensuring the solar panel is clean for efficient charging.