Sony WF-1000XM5 Wireless Noise Cancelling Headphones - Silver

Cutting-edge technology delivers premium sound quality and the best noise-cancelling*1 performance...

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Product Information

Full details

The Sony WF-1000XM5 headphones are ideal for music lovers and professionals seeking superior audio quality and effective noise cancellation. The headphones deliver an immersive listening experience with their advanced features, allowing you to enjoy your music without distractions. However, be aware that the initial setup might require a bit of time to configure all the features to your preferences. These earbuds boast cutting-edge technology for premium sound, featuring a new processor and a specially designed driver unit for wide frequency reproduction and clear vocals. Additional features include Bluetooth 5.3, long battery life, and compatibility with voice assistants.

All features

ColourSilver
SeriesWF
Model Part NumberWF1000XM5S
BrandSony

Extended Product Information

FAQs

How do I pair the headphones with my device?

Enable Bluetooth on your device and select 'WF-1000XM5' from the available devices. You can also use the Sony Headphones Connect app for easier pairing.

How long does the battery last?

The headphones provide up to 8 hours of continuous audio playback with noise cancellation on. With the charging case, you can get up to 24 hours of total use.

Are the headphones water-resistant?

Yes, they have an IPX4 rating, making them resistant to splashes and sweat.

How do I control music playback?

Use the touch controls on the earbuds to play/pause, skip tracks, adjust volume, and answer calls. You can customize the controls in the Sony Headphones Connect app.

Can I use the headphones with voice assistants?

Yes, the headphones are compatible with Amazon Alexa, Google Assistant, and Siri. You can activate your chosen assistant via the touch controls.

How do I clean the headphones?

Use a soft, slightly damp cloth to clean the earbuds and the charging case. Avoid using harsh chemicals or excessive moisture.

What is the fast charging time?

A quick 10-minute charge gives you a significant amount of listening time.

Do these headphones support wireless charging?

Yes, the charging case supports wireless charging.

Troubleshooting

Headphones won't turn on.

Ensure the headphones are charged and that the charging case has power. Try resetting the headphones by putting them back into the charging case and closing it.

Bluetooth connection drops.

Make sure your device and the headphones are within the 10m range, and that there are no obstructions. Try forgetting and re-pairing the headphones to your device.

Poor sound quality.

Ensure the correct ear tips are fitted. Check the audio source and the equalizer settings in the Sony Headphones Connect app.

Noise cancellation isn't working.

Ensure noise cancellation is enabled in the Sony Headphones Connect app. Check that the ear tips create a proper seal in your ears.

The headphones won't charge.

Clean the charging contacts on both the headphones and the charging case. Try a different USB cable and power source.

Pros and Cons

Pros

  • Excellent noise cancellation for immersive listening experiences.
  • Outstanding sound quality with deep bass and clear vocals.
  • Comfortable and secure fit for extended wear.
  • Long battery life to keep you listening all day.
  • Seamless integration with voice assistants for hands-free control.

Cons

  • Initial setup and feature configuration may take some time.
  • The charging case can be a bit bulky for some users.
  • Sound quality may vary slightly depending on the audio source.
  • Touch controls can be sensitive and may require some adjustment.
  • Price point may be higher compared to some competitors.

Setup, Compatibility & Care

Setup

  1. Charging: Fully charge the earbuds and charging case before first use using the provided USB cable.
  2. Pairing: Enable Bluetooth on your device and select "WF-1000XM5" from the available devices.
  3. App: Download the Sony Headphones Connect app for additional customization options.
  4. Fit: Select the ear tips that best fit your ears for optimal comfort and noise cancellation.

Compatibility

The Sony WF-1000XM5 headphones are compatible with a wide range of devices:

  • Smartphones (iOS and Android)
  • Tablets
  • Laptops and Computers with Bluetooth

Care

  • Cleaning: Use a soft, slightly damp cloth to clean the earbuds and charging case. Avoid excessive moisture.
  • Storage: Store the headphones in their charging case when not in use.
  • Avoid Extremes: Protect the earbuds from extreme temperatures, humidity, and direct sunlight.
  • Update Firmware: Keep the firmware updated via the Sony Headphones Connect app to ensure optimal performance.