Sony WF-1000XM5 Wireless Noise Cancelling Headphones - Black

Cutting-edge technology delivers premium sound quality and the best noise-cancelling performance o...

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Product Information

Full details

The Sony WF-1000XM5 earbuds are designed for music lovers and professionals seeking top-tier audio quality and noise cancellation. These earbuds deliver an immersive listening experience with exceptional clarity and powerful bass, perfect for calls and music. While offering impressive features, users should note the potential for a learning curve with all the advanced settings. With up to 24 hours of battery life with the charging case and an IPX4 rating, these earbuds are ready to go anywhere.

All features

ColourBlack
SeriesWF
Model Part NumberWF1000XM5B
BrandSony

Extended Product Information

FAQs

How do I pair the earbuds with my device?

Open the charging case and put the earbuds into pairing mode. Then, select the earbuds in your device's Bluetooth settings.

How long does the battery last?

You get up to 8 hours of listening time with ANC on and 12 hours with ANC off. With the charging case, you get up to 24 hours of listening time.

Are the earbuds water-resistant?

Yes, they have an IPX4 rating, which means they are resistant to splashes.

Can I use the earbuds for phone calls?

Yes, they have a built-in microphone for phone calls, with Precise Voice Pickup technology.

How do I control the volume and music playback?

Use the touch controls on the earbuds. You can customize these controls within the Sony Headphones Connect app.

What is the warranty period?

The warranty is typically for one year, but you should check the product documentation for specifics.

How do I reset the earbuds?

Place the earbuds in the charging case, close the lid, and wait a few seconds. Open the lid and press and hold the reset button.

Do these earbuds support wireless charging?

Yes, the charging case supports wireless charging.

Troubleshooting

Earbuds won't turn on.

Ensure the earbuds are charged. Place them in the charging case and check the battery level.

Poor sound quality.

Check the fit of the earbuds and try different ear tips. Adjust the equalizer settings in the Sony Headphones Connect app.

Noise cancellation not working effectively.

Ensure the earbuds are properly fitted and that the noise cancellation feature is enabled in the app.

Bluetooth connection issues.

Ensure Bluetooth is enabled on your device. Restart the earbuds and your device. Clear the pairing history and pair again.

Earbuds not charging.

Ensure the charging case is charged. Clean the charging contacts on the earbuds and in the case.

Pros and Cons

Pros

  • Exceptional noise cancellation for immersive listening.
  • Outstanding sound quality with deep bass and clear vocals.
  • Comfortable and secure fit for extended use.
  • Long battery life with fast charging capabilities.
  • Water-resistant design for various environments.
  • Multipoint connection for easy device switching.

Cons

  • Advanced features may require some time to learn and master.
  • The touch controls can be sensitive and may take time to get used to.
  • The charging case may be a bit bulky for some users.
  • Limited color options.
  • May not be ideal for extreme sports or intense physical activity.
  • High price point compared to some competitors.

Setup, Compatibility & Care

Setup

  1. Pairing: Open the charging case and follow the Bluetooth pairing instructions on your device.
  2. App: Download the Sony Headphones Connect app to customize settings.
  3. Fit: Experiment with the included ear tips for the best fit and noise isolation.

Compatibility

  • Compatible with devices supporting Bluetooth 5.3.
  • Supports AAC, SBC, LDAC, and other audio codecs.
  • Works with both Android and iOS devices.

Care

  • Clean the earbuds and charging case regularly with a soft, dry cloth.
  • Avoid exposing the earbuds to extreme temperatures or humidity.
  • Do not use abrasive cleaners or solvents.
  • Store the earbuds in the charging case when not in use.