The Oracle Dual Boiler - Silver - SES995BSS4GUK1

Experience ultimate automation and performance with Sage the Oracle Dual Boiler powered by a robus...

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This guide is for home baristas and coffee enthusiasts seeking a professional-grade espresso experience. The Oracle Dual Boiler delivers café-quality coffee with automated features for ease of use and manual control for those who want to fine-tune their brew. However, achieving optimal results may require some initial adjustments and familiarity with espresso-making techniques.

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ColourSilver
Model Part NumberSES995BSS4GUK1
BrandSage

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FAQs

How often should I clean the machine?

Clean the portafilter, drip tray, and milk frothing wand after each use. Perform a cleaning cycle every 200 shots, or every 2 months.

What kind of water should I use?

Always use filtered water. The machine comes with a filter to help improve water quality.

How do I adjust the grind size?

Use the Electronic Grind Adjust to select your grind size. This is found in the main settings menu.

Can I use pre-ground coffee?

While the machine is designed for fresh beans, you can use pre-ground coffee by bypassing the Auto Puck System and manually tamping in the portafilter.

What is the warranty period?

The Oracle Dual Boiler is backed by a 2-year Sage warranty.

How do I descale the machine?

Follow the on-screen prompts for descaling, which will guide you through the process. Use a descaling solution recommended by Sage.

What milk types can I use with the Auto MilQ™ system?

The Auto MilQ™ system is designed for use with dairy, soy, almond, and oat milk.

Troubleshooting

Device won't turn on

Check the power connection and ensure the machine is plugged into a working outlet. Try a different outlet.

Poor espresso extraction

Adjust the grind size. Ensure the coffee beans are fresh. Check if the portafilter is properly locked in.

Milk frothing issues

Ensure the milk frothing wand is clean and clear. Use fresh milk, and select the correct milk type setting on the machine.

Water flow is slow or blocked

Descale the machine. Clean the portafilter. Check the water filter.

Machine is making unusual noises

Check for any loose components. Ensure the water tank is properly seated. If the noise persists, contact customer support.

Pros and Cons

Pros

  • Simultaneous espresso extraction and milk frothing for quick preparation.
  • Automated features streamline the brewing process, making it accessible to users of all skill levels.
  • Manual mode allows experienced users to fine-tune their espresso.
  • Consistent results thanks to the Auto Puck System and precise temperature control.
  • Versatile milk frothing capabilities to accommodate different milk types.
  • Remote operation via the Sage+ Coffee App adds convenience.

Cons

  • The initial setup and learning curve may be steep for beginners.
  • Requires regular cleaning and maintenance to ensure optimal performance.
  • The size may be a concern for kitchens with limited counter space.
  • The automation might limit the hands-on experience for some users.
  • The integrated grinder may require occasional adjustments to achieve desired grind size.
  • May require some experimentation to find the best settings for specific coffee beans.

Setup, Compatibility & Care

  1. Initial Setup: Follow the quick start guide. Ensure the water tank is filled and the bean hopper is loaded.
  2. Water Filter: Install the water filter to ensure water quality.
  3. Grind Adjustment: Adjust the grind size using the Electronic Grind Adjust to suit your beans and desired extraction. Experiment with the grind settings for optimum results.
  4. Cleaning: The machine prompts you to backflush and clean. Follow the on-screen instructions for regular maintenance. Clean the portafilter, drip tray, and milk frothing wand after each use. A cleaning cycle should be performed after every 200 shots, or every 2 months.
  5. Descaling: Descale the machine regularly as per the prompts, depending on water hardness. This is vital to its performance and lifespan.
  6. Compatibility: The Oracle Dual Boiler is designed for use with standard 230V outlets and can handle a variety of espresso beans. The Auto MilQ™ system is compatible with dairy, soy, almond, and oat milk.