Sage The Oracle Dual Boiler - Black
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Product Information
Full details
This semi-automatic espresso machine is designed for the discerning home barista seeking café-quality coffee with advanced control. Its key benefit is the dual boiler system and integrated grinder that allows for simultaneous espresso extraction and milk texturing, achieving precision and speed. A potential caveat for some users is the learning curve associated with mastering its advanced manual controls, though guided automatic functions are available.
All features
| Colour | Black |
|---|---|
| Model Part Number | SES995BTR4EEU1 |
| Brand | Sage |
Extended Product Information
FAQs
How do I clean the integrated grinder?
Empty the bean hopper, then use the provided brush to clean the burrs. For a deeper clean, refer to the manual for instructions on removing and cleaning the grinder assembly.
Can I use pre-ground coffee?
While the machine has a built-in grinder for optimal freshness, you can use pre-ground coffee by bypassing the grinder and filling the portafilter manually. However, results may vary.
What is the warranty period for this machine?
Please refer to the product packaging or Sage's official website for specific warranty information, as it can vary by region.
How often should I descale the machine?
Descaling frequency depends on your water hardness and usage. It is generally recommended to descale every 1-3 months, or when the machine indicates it's necessary.
What types of milk can the Auto MilQ™ system handle?
The Auto MilQ™ system is optimized for dairy, soy, almond, and oat milk, producing a creamy micro-foam for each.
Does this machine make Americanos?
No, this model is designed for espresso and milk-based drinks. Americano making is not a supported function.
How do I connect the machine to the Café Sage+ app?
Download the Café Sage+ app on your smartphone or tablet, and follow the in-app instructions to pair your machine via Bluetooth or Wi-Fi.
Troubleshooting
Machine not turning on
Ensure the power cord is securely plugged into a working outlet. Check if the power switch at the back of the machine is in the 'on' position.
Espresso is weak or watery
Adjust the grind size to be finer, increase the coffee dose, or ensure the coffee puck is compacted properly. Check the Auto Dial-In feedback for recommendations.
Steam wand not producing enough steam
Ensure the steam boiler is fully heated. Check for blockages in the steam wand tip and clean if necessary. Descale the machine if mineral buildup is suspected.
Touchscreen is unresponsive
Turn the machine off and on again. Ensure your fingers are clean and dry when operating the touchscreen. If the issue persists, contact customer support.
Water leaking from the machine
Check that the water tank is properly seated and not overfilled. Inspect the drip tray and internal connections for any visible damage or loose seals.
Pros and Cons
Pros
- Dual boilers enable simultaneous brewing and steaming.
- Integrated grinder offers fresh grounds with adjustable settings.
- Advanced control with manual options and guided automation.
- Automatic milk texturing simplifies creating café-style drinks.
- App connectivity for remote preheating enhances convenience.
- Robust build quality for durability.
Cons
- Can have a steep learning curve for manual control enthusiasts.
- Requires regular cleaning and maintenance for optimal performance.
- The touch screen may require frequent wiping to maintain clarity.
- Significant counter space required due to its size.
- Higher initial investment compared to simpler coffee machines.
Setup, Compatibility & Care
Setup:
- Ensure the machine is placed on a stable, level countertop with adequate ventilation.
- Fill the 2-liter water tank with fresh, filtered water.
- Insert the drip tray and espresso drip tray.
- Plug the machine into a suitable power outlet (220-240V, 50-60 Hz).
- Follow the on-screen prompts on the 14 cm touchscreen to complete the initial setup and water system priming.
Compatibility:
- Coffee Input: Uses whole coffee beans (340g capacity hopper).
- Milk: Compatible with all types of milk (dairy, soy, almond, oat) due to the Auto MilQ™ system.
- App: Requires a compatible smartphone or tablet for the Café Sage+ app features.
Care:
- Daily: Rinse the portafilter, steam wand, and drip tray. Wipe down the exterior with a damp cloth.
- Weekly: Clean the grinder burrs according to the manual's instructions. Descale the machine using a Sage descaling solution or a vinegar-water mix if recommended.
- Monthly: Clean the shower screen and perform a backflush using a cleaning tablet.