Samsung The Frame Pro - 55" - 4K Ultra HD - Black
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Product Information
Full details
The Samsung The Frame Pro is designed for homeowners who appreciate aesthetics and want their television to seamlessly blend into their decor. Its key benefit is transforming into a work of art when not in use, featuring a picture-frame-like bezel and a clutter-free wireless design. A potential caveat is the reliance on an external Art Store subscription for full access to curated artwork.
All features
| Colour | Black |
|---|---|
| Display Type | 4K Ultra HD |
| Screen Size | 55 |
| Series | The Frame Pro |
| Model Part Number | QE55LS03HWUXXU |
| Brand | Samsung |
Extended Product Information
FAQs
What is the purpose of the Wireless One Connect box?
The Wireless One Connect box consolidates all your device connections (HDMI, USB, etc.) into one unit, allowing for a cleaner, cable-free installation of the TV itself.
Can I use my own photos in Art Mode?
Yes, The Frame Pro allows you to display your own photos and artwork via USB or a compatible mobile app, in addition to the Art Store offerings.
How do I change the bezel?
The bezels are designed to be interchangeable. They typically snap on and off magnetically or via a simple clip mechanism, allowing you to customize the look of your TV.
Does the Art Store require a separate subscription?
Yes, access to the full selection of artwork available through the Art Store typically requires a subscription and a Samsung account connection.
What is Object Tracking Sound (OTS)?
OTS is an audio feature that uses dedicated speakers to create a sound experience that follows the on-screen action, enhancing immersion.
Is the TV wall-mountable?
Yes, The Frame Pro is designed for wall mounting, and it's recommended to use a Samsung No-Gap Wall Mount (sold separately) for a flush, art-like appearance.
What's included in the box?
The box typically includes the Samsung Smart TV, a Numeric Remote Control, a Solar Cell Remote Control, and necessary cables. Specific accessories like the One Connect box and stand might be included or sold separately depending on the bundle.
Troubleshooting
TV not turning on
Ensure the One Connect box is powered on. Check all cable connections between the TV and the One Connect box, and ensure the power adapter is securely plugged into a working outlet.
No picture or sound
Verify that the correct input source is selected on the TV. Check HDMI cable connections to both the source device and the One Connect box. Restart the TV and the connected device.
Art Mode not displaying correctly
Ensure the TV is connected to the internet. Check your Art Store subscription status if applicable. Restart the TV and try selecting the artwork again.
Remote control not responding
For the Solar Cell remote, ensure it has been exposed to sufficient light. For both remotes, try replacing the batteries or re-pairing the remote with the TV by pressing and holding specific buttons as per the user manual.
Poor image quality or motion blur
Adjust picture settings in the TV menu. Ensure `Motion Smoothing` or similar settings are configured to your preference. Check for software updates for the TV.
Pros and Cons
Pros
- Exceptional aesthetic appeal, blending seamlessly with home decor.
- High-quality Neo QLED display for vibrant and detailed visuals.
- Dual functionality as a TV and an art display.
- Clean installation with the Wireless One Connect box.
- Immersive audio experience with Object Tracking Sound.
Cons
- Art Store content may require a subscription.
- Performance is optimized for its specific features, may not compete with dedicated home theater projectors for pure cinema enthusiasts.
- Wireless Connect box requires placement near the TV.
- Initial setup might require careful planning for cable management if not using the Wireless Connect box exclusively.
Setup, Compatibility & Care
Setup: The primary setup involves connecting the Wireless One Connect box to the TV using the provided single cable. This box then houses all your external device connections (HDMI, USB, etc.). Mount the TV using the recommended No-Gap Wall Mount (sold separately) for a flush finish against the wall. The customisable bezel simply snaps onto the frame.
Compatibility: The Frame Pro supports standard HDMI inputs for gaming consoles, Blu-ray players, and soundbars. It also features built-in Wi-Fi and Ethernet for smart TV features and streaming services. It is compatible with various smart home ecosystems for voice control.
Care: To maintain the display, use a soft, dry microfiber cloth for gentle cleaning. Avoid using abrasive cleaners or solvents. For the bezel, follow specific cleaning instructions based on the material. Regularly dust the vents to ensure proper airflow. Keep the Solar Cell remote control exposed to light to maintain battery charge.