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Microsoft Surface Pro - 12.9 inch - 256 GB - Windows - Snapdragon

Not AvailableMicrosoft Surface Pro - 12.9 inch - 256 GB - Windows - Snapdragon

Experience superior performance with the Microsoft Surface Pro, featuring a vibrant 12.9-inch Pixe...

Currently unavailable

Processor Family
Snapdragon 10Snapdragon 7Snapdragon 8Snapdragon 9
Colour
GreyPurpleSilver
Internal Storage Capacity
1 TB256 GB512 GB
Display Size
12.412.9

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Product Information

Full details

The Microsoft Surface Pro is designed for professionals and creatives who require a highly portable, powerful device that bridges the gap between a tablet and a laptop. Powered by the latest Qualcomm Snapdragon processor, it excels at multitasking and AI-accelerated workflows, though users should be aware that the power supply is sold separately to support corporate sustainability initiatives.

All features

Internal Storage Capacity256 GB
OSWindows
ProcessorSnapdragon
Display Size12.9
SeriesSurface Pro
Model Part NumberEP2-82134
BrandMicrosoft

Extended Product Information

FAQs

Is the power supply included?

No, the power supply is sold separately to align with sustainability goals.

Does this model support the Surface Slim Pen?

Yes, it features integrated storage specifically designed for the Surface Slim Pen.

What is the screen size?

This model features a 12.9-inch PixelSense Flow touchscreen.

Can I upgrade the storage?

Internal storage is fixed at 256 GB; external storage options like microSD cards or cloud services are recommended for additional space.

What operating system does it run?

It runs the full Windows operating system.

Is this device good for heavy gaming?

While the Snapdragon processor is powerful for productivity and creative tasks, it is primarily optimized for mobile efficiency rather than high-end gaming.

Troubleshooting

Device will not power on

Ensure the separate power supply is properly connected and the outlet is functional; check if the charging indicator light illuminates.

Screen not responding to touch

Clean the screen surface with a microfiber cloth and restart the device to refresh the touch drivers.

Poor battery life

Check the Task Manager to identify background apps consuming high CPU power and adjust power settings to 'Recommended' mode.

Pros and Cons

Pros

  • High-speed performance with Snapdragon architecture
  • Immersive PixelSense Flow touchscreen display
  • Lightweight and portable 12.9-inch form factor
  • Integrated storage for Surface Slim Pen
  • Full Windows OS experience

Cons

  • Power supply is sold separately
  • Limited to 256 GB base storage
  • Requires additional accessories for full laptop functionality

Setup, Compatibility & Care

To begin, ensure you purchase a compatible Surface-certified power supply since the unit does not include one in the box. Initial setup follows the standard Windows Out-of-Box Experience (OOBE); connect to Wi-Fi, sign in with your Microsoft account, and run Windows Update to ensure the latest firmware is installed. For care, clean the PixelSense display only with a dry or slightly damp, lint-free microfiber cloth to avoid smearing or scratching the glass. Avoid using harsh chemicals or paper towels. Store the Surface Slim Pen in its designated area to ensure it stays charged and ready for use.