Samsung DU8500 Series TV - 65 Inch 4K Ultra HD - Grey

Dynamic Crystal Colour brings your viewing to life in over a billion colours, 64x more than conven...

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Full details

This guide helps you get the most out of your Samsung DU8500 Series TV. Designed for home entertainment enthusiasts, this 65-inch 4K Ultra HD smart TV delivers stunning picture quality with Dynamic Crystal Colour and immersive audio with Object Tracking Sound Lite. Keep in mind that while it offers a wide range of features, achieving optimal performance depends on proper setup and external factors like your internet connection for streaming.

All features

Display Type4K Ultra HD
Screen Size65
ColourGrey
Energy EfficiencyG
SeriesDU8500
Model Part NumberUE65DU8500KXXU
BrandSamsung

Extended Product Information

FAQs

How do I access the Smart Hub?

Press the 'Home' button on your remote to open the Smart Hub. From there, you can access apps, settings, and other features.

Can I connect a soundbar?

Yes, you can connect a soundbar via HDMI (eARC) or an optical cable for enhanced audio.

How do I update the TV's software?

Go to Settings > Support > Software Update and follow the on-screen instructions.

Does this TV support Bluetooth?

Yes, the TV supports Bluetooth for connecting to headphones, speakers, and other devices.

How do I use the Gaming Hub?

Navigate to the Gaming Hub app on the Smart Hub. Sign in with your gaming accounts and start playing games without a console.

What is Object Tracking Sound Lite?

Object Tracking Sound Lite directs sound based on on-screen action for a dynamic audio experience.

What is the warranty period?

Please refer to the product documentation for warranty information. This information is not explicitly provided in the product data.

Troubleshooting

TV won't turn on.

Check the power cable connection and ensure the outlet is working. Try pressing the power button on the TV itself.

Poor picture quality.

Check the picture settings (brightness, contrast, sharpness) and adjust as needed. Make sure the connected devices are outputting the correct resolution.

No sound.

Check the volume settings and ensure the TV isn't muted. Verify the audio output settings and cable connections (HDMI, optical).

Wi-Fi connection issues.

Check your Wi-Fi router and ensure the TV is within range. Try restarting your router and TV. Enter the Wi-Fi password again.

Apps not working.

Check your internet connection. Try restarting the app or the TV. Update the app through the TV's app store.

Pros and Cons

Pros

  • Stunning picture quality with Dynamic Crystal Colour.
  • Immersive audio experience with Object Tracking Sound Lite.
  • Sleek and modern AirSlim design.
  • Access to a wide range of apps through the Tizen smart TV platform.
  • Convenient gaming experience with the Gaming Hub.
  • Enhanced picture quality with 4K upscaling and Crystal Processor 4K.

Cons

  • Energy efficiency class G may result in higher energy consumption.
  • The Smart Hub interface may require some time to get used to.
  • Requires a stable internet connection for streaming and online gaming.
  • Sound quality may be improved with a dedicated soundbar for some users.
  • Limited HDMI ports (3) compared to some other models.
  • No 4K Ultra HD upscaling.

Setup, Compatibility & Care

Setup:

  1. Connect the TV to a power source and ensure the power cable is securely plugged in.
  2. Connect your devices (Blu-ray player, gaming console, etc.) to the HDMI ports.
  3. Connect to your home network via Wi-Fi or Ethernet cable.
  4. Follow the on-screen instructions to complete the initial setup, including language, time zone, and channel scan.

Compatibility:

The TV is compatible with a wide range of devices, including:

  • Gaming Consoles (PlayStation, Xbox, etc.)
  • Blu-ray players and other media devices
  • Soundbars and audio systems (via HDMI eARC or optical cable)
  • Smart home devices (through SmartThings)

Care:

  • Use a soft, dry cloth to clean the screen and the TV's frame. Avoid using liquid cleaners.
  • Do not place heavy objects on the TV screen.
  • Ensure proper ventilation around the TV to prevent overheating.
  • Regularly update the TV's firmware for optimal performance and security.