Genesis Zircon 500 Gaming Mouse - Black
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Product Information
Full details
The Genesis Zircon 500 is a versatile, high-precision gaming mouse designed for both professional and casual gamers. It offers exceptional accuracy with its 10,000 DPI optical sensor and customizable settings, providing a competitive edge. A minor caveat is its reliance on the included USB cable for charging when the battery is low, which might interrupt intense gaming sessions.
All features
| Colour | Black |
|---|---|
| Model Part Number | NMG-2113 |
| Brand | Genesis |
Extended Product Information
FAQs
How do I switch between wired, 2.4 GHz wireless, and Bluetooth modes?
The Genesis Zircon 500 typically has a switch on the underside or uses the dedicated software to toggle between connectivity modes. Refer to the included user guide for the exact method for your model.
What is the maximum DPI and how can I change it?
The mouse offers a maximum resolution of 10,000 DPI. You can customize DPI levels and switch between them using the dedicated Genesis software. Some models may have a dedicated DPI button, but this mouse relies on software for fine-tuning.
Can I use the mouse while it is charging?
Yes, when the battery is low, you can connect the USB Type-C cable to charge the mouse, and it will function in wired mode simultaneously.
How long does the battery last on a full charge?
Battery life varies depending on usage patterns and the connectivity mode used. For specific battery life estimates, please consult the product's official specifications or user manual.
What operating systems is the Genesis Zircon 500 compatible with?
The mouse is compatible with Windows (7, 8, 10, 11), Linux, and Android operating systems.
Does this mouse have RGB lighting?
No, the Genesis Zircon 500 does not feature RGB illumination.
How do I program the buttons and create macros?
You can program the buttons and create macros using the dedicated Genesis software. Download it from the official Genesis website, connect your mouse, and follow the software's instructions to assign custom functions.
Troubleshooting
Mouse is not detected by the computer.
Ensure the USB cable is securely connected or the wireless receiver is properly plugged in. Try a different USB port. If using wireless, check that the mouse is powered on and in the correct mode (2.4 GHz or Bluetooth). For Bluetooth, ensure it's paired correctly.
Wireless connection is intermittent or lags.
Ensure the mouse is within the wireless range (up to 10 meters). Reduce interference from other wireless devices or physical obstructions. Try switching to wired mode to see if the issue persists. Ensure the battery is adequately charged.
Buttons are not responding or acting erratically.
Check if the buttons are assigned correctly in the software. Ensure the mouse is clean and free from debris around the buttons. Restart the mouse and computer. If the issue persists, contact support as the switches may be faulty.
Cursor movement is jumpy or inaccurate.
Ensure the mouse surface is clean and suitable for optical sensors (avoid reflective or uneven surfaces). Clean the mouse sensor lens on the underside. Adjust DPI settings in the software. Try different connectivity modes.
Software settings are not saving or applying.
Make sure you are running the latest version of the Genesis software. Ensure the mouse is properly connected and recognized by the software. Save your settings explicitly within the software. Check if the mouse has built-in memory and if your profile is loaded correctly.
Pros and Cons
Pros
- Versatile connectivity options (2.4 GHz wireless, Bluetooth, USB).
- High-resolution optical sensor for superior accuracy.
- Durable mechanical switches rated for 60 million clicks.
- Customizable through dedicated software with programmable buttons and macros.
- Lightweight and ergonomic design for comfortable long-term use.
- Adjustable Lift Off Distance (LOD) for personalized tracking.
Cons
- Requires charging via USB cable, which might interrupt gameplay if battery runs out mid-session.
- No dedicated DPI button for on-the-fly adjustment (requires software).
- Illumination is not featured on this model.
- Wireless range is limited to 10 meters.
Setup, Compatibility & Care
Setup:
- Wired Mode: Connect the included USB Type-C cable to the mouse and a USB port on your computer. The mouse will function immediately (Plug and Play).
- 2.4 GHz Wireless Mode: Connect the USB receiver to your computer. Turn on the mouse using the power switch located on the underside. Ensure the mouse is set to the 2.4 GHz mode if applicable via a switch or software.
- Bluetooth Mode: Ensure Bluetooth is enabled on your computer. Turn on the mouse and switch it to Bluetooth mode. Follow your operating system's instructions to pair the device.
- Software: For full customization of buttons, macros, and DPI settings, download the dedicated Genesis software from the official website.
Compatibility:
- Operating Systems: Windows 10, Windows 11, Windows 7, Windows 8, Linux, and Android.
- Connectivity: RF Wireless (2.4 GHz), Bluetooth 5.0, USB Type-C.
Care:
- Cleaning: Use a dry or slightly damp microfiber cloth to clean the exterior. Avoid harsh chemicals or abrasive materials.
- Charging: When the battery is low in wireless mode, connect the USB Type-C cable to charge the mouse. You can continue to use the mouse in wired mode while it charges.
- Storage: Store in a cool, dry place when not in use. Ensure the USB receiver is kept in a safe place, perhaps within the mouse's storage compartment if available, or with the cable.