GENESIS Zircon 500 Mouse - White
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Product Information
Full details
The GENESIS Zircon 500 mouse is designed for gamers seeking precision and versatility. Its key benefit lies in its adaptable connectivity (RF wireless, Bluetooth, USB-C) and high-performance optical sensor, offering a maximum sensitivity of 10,000 DPI for accurate in-game movements. A potential caveat is its right-hand form factor, making it unsuitable for left-handed users.
All features
| Colour | White |
|---|---|
| Model Part Number | NMG-2114 |
| Brand | Genesis |
Extended Product Information
FAQs
How do I switch between connectivity modes?
You can switch between 2.4 GHz RF wireless, Bluetooth, and USB-C wired modes by using the designated buttons or by connecting the USB-C cable. Refer to the user guide for specific button locations.
Can I use this mouse with a Mac?
The product description primarily lists Windows, Linux, and Android. While macOS is not explicitly mentioned, many mice with these features function with macOS. It's recommended to test or check specific compatibility resources if using macOS.
What is the maximum DPI and how can I change it?
The maximum DPI is 10,000. You can adjust the DPI settings using the dedicated DPI buttons on the mouse or through the provided software for finer control.
Does the mouse have RGB lighting?
No, the GENESIS Zircon 500 mouse does not feature RGB illumination according to the provided specifications.
What is the battery life like?
The product information mentions a 300 mAh battery and the ability to play while charging. Specific battery life hours are not detailed but can be extended by using Bluetooth or plugging in via USB-C.
How many buttons does the mouse have and are they all programmable?
The mouse has a total of 6 buttons. 5 of these buttons are programmable, allowing you to assign custom functions or macros.
What is the polling rate of the mouse?
The polling rate of the GENESIS Zircon 500 mouse is 1000 Hz.
Troubleshooting
Mouse not connecting wirelessly
Ensure the battery is charged or the cable is connected. Try re-pairing the device using the dedicated software or by pressing the pairing button. Check if the USB receiver is securely plugged in or if Bluetooth is enabled on your computer.
Cursor movement is erratic or jumps
Ensure the mouse sensor is clean and free of dust or debris. Use the mouse on a suitable, non-reflective surface. Try adjusting the DPI settings via the dedicated software or the DPI button on the mouse.
Buttons are not responding or acting unexpectedly
Check if the buttons are assigned correctly in the dedicated software. Ensure the mouse is fully charged or connected via USB. If the issue persists, consider a firmware update via the software or contact support.
Charging issues
Ensure the USB-C cable is properly connected to both the mouse and a power source. Try a different USB-C cable or a different USB port/charger to rule out cable or port issues.
Pros and Cons
Pros
- Versatile triple connectivity (2.4 GHz, Bluetooth, USB-C)
- High-precision 10,000 DPI optical sensor
- Durable Kailh 4.0 switches rated for 60 million clicks
- Lightweight and ergonomic design for comfort
- Programmable buttons and macro support
- Wired charging allows play during charging
Cons
- Right-hand form factor, not suitable for left-handed users
- Optical sensor may not be ideal for all surface types without a mousepad
- Requires dedicated software for full customization
- Bluetooth connectivity might have slightly higher latency than RF wireless for competitive gaming
Setup, Compatibility & Care
Setup:
- Wireless Connection (2.4 GHz): Plug the included USB receiver into a free USB port on your computer. The mouse should automatically connect. If not, follow the pairing instructions in the dedicated software.
- Wireless Connection (Bluetooth): Ensure Bluetooth is enabled on your computer. Press and hold the designated button on the mouse to enter pairing mode, then select the mouse from your computer's Bluetooth devices list.
- Wired Connection: Connect the included USB-C cable to the mouse and a USB port on your computer.
Compatibility:
- Operating Systems: Windows 10, Windows 11, Windows 7, Windows 8, Linux, Android.
- Device Types: Desktop and laptop computers.
Care:
- Clean the mouse regularly with a dry, lint-free cloth. For tougher grime, lightly dampen the cloth with water. Avoid harsh chemicals or abrasive cleaners.
- Ensure the USB receiver is stored safely when not in use.
- Keep the mouse and its components away from liquids and extreme temperatures.