Samsung Smart TV - 55 inch - 4K Ultra HD - Grey
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Product Information
Full details
The Samsung QN1EH 55-inch 4K Smart TV is designed for movie enthusiasts and gamers who demand high-fidelity visuals and intelligent processing in a slim form factor. It provides a standout viewing experience through Quantum Mini LED technology and AI-driven upscaling, making it an excellent centerpiece for modern living rooms; however, users should be aware that high-end performance often requires significant fine-tuning of motion and color settings to suit individual lighting environments.
All features
| Colour | Grey |
|---|---|
| Display Type | 4K Ultra HD |
| Screen Size | 55 |
| Series | QN1EH |
| Model Part Number | QE55QN1EHAUXXU |
| Brand | Samsung |
Extended Product Information
FAQs
Does this TV support gaming features like VRR?
Yes, the QN1EH series includes advanced features designed to enhance gaming performance, including support for variable refresh rates to minimize tearing.
Can I use voice control with this TV?
Yes, the TV features built-in smart assistant capabilities, allowing you to use voice commands through the remote or compatible connected speakers.
Is the wall mount included in the box?
No, wall mounts are sold separately. Please ensure you purchase a mount compatible with the VESA standards specified in your product manual.
How do I update the TV firmware?
Go to Settings, select Support, choose Software Update, and then select Update Now to check for the latest versions over the internet.
Does this TV support Bluetooth audio?
Yes, you can connect Bluetooth headphones or soundbars directly to the TV through the Sound output settings menu.
What is the benefit of the NQ4 AI Processor?
The processor uses AI to analyze and upscale lower-resolution video frames in real-time, resulting in a sharper and more detailed picture that approaches native 4K quality.
Troubleshooting
The TV will not connect to Wi-Fi
Restart both the TV and your router. Check if other devices are successfully connected to verify if the issue is with the TV or the network.
Picture appears too dark or colors are washed out
Navigate to Picture Settings and adjust the 'Picture Mode' to 'Standard' or 'Filmmaker Mode'. Ensure 'Intelligent Mode' is enabled for auto-adjustments.
SmartThings is not finding connected devices
Ensure both the TV and the smart devices are on the same Wi-Fi network. Update the Tizen OS to the latest version in the General settings menu.
Pros and Cons
Pros
- Exceptional contrast and color accuracy thanks to Mini LED technology
- High-performance AI upscaling makes non-4K content look significantly sharper
- Extremely thin AirSlim design saves space and looks modern
- Seamless integration with smart home ecosystems via SmartThings
- Intuitive Tizen OS platform with vast app support
Cons
- Requires calibration to achieve natural color balance out of the box
- The thin profile can make wall mounting cable management tight
- Reflections may be visible in very bright, sun-drenched rooms
Setup, Compatibility & Care
- Placement: Ensure the surface is level and capable of supporting the weight of the unit. For wall mounting, use a VESA-compatible bracket that matches the mounting holes on the back of the device.
- Connectivity: Connect your high-speed HDMI cables directly to the ports. Use Cat6 Ethernet cabling if you prefer a wired connection over Wi-Fi for smoother streaming of 4K content.
- Initial Configuration: Upon first power-on, follow the on-screen prompts to connect to your home Wi-Fi network and sign in with your Samsung account to unlock full SmartThings features.
- Maintenance: To clean the screen, use only a soft, dry microfiber cloth. Avoid using glass cleaners, aerosol sprays, or solvents, as these can damage the specialized coating of the display panel. If the screen has stubborn smudges, slightly dampen the cloth with water only and wipe gently.