Samsung Galaxy A21s - 32 GB - Blue - Android

Samsung Galaxy A21s - 32GB (2GB RAM) - 48MP Camera - Blue - Unlocked. This product is in good cosm...

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Full details

The Samsung Galaxy A21s is designed for users seeking a large display and long battery life at an affordable price. Its key benefit lies in its expansive 6.5-inch screen and a 5000 mAh battery, ideal for media consumption and extended use. A potential caveat is its entry-level processor, which may not suit heavy multitasking or demanding gaming. Key features include a versatile quad-camera system, ample storage expandable via microSD, and Samsung's Knox security.

All features

Release Year2020
ColourBlue
Operating SystemAndroid
WiFi StandardWi-Fi 5
RAM32 GB
Internal Storage Capacity32 GB
OSAndroid
ProcessorSamsung Exynos
Display Size6.5
Processor FamilySnapdragon 8
Network Generation4G
SeriesA21s
Model Part NumberSM-A217FZBNEUA
BrandApple
Mobile Device Battery Capacity5000 mAh

Extended Product Information

FAQs

What is the screen resolution of the Samsung Galaxy A21s?

The Samsung Galaxy A21s features an HD+ display with a resolution of 720 x 1600 pixels.

Can I expand the storage on this phone?

Yes, the device supports storage expansion via a MicroSD card up to 512GB.

What type of charging port does it use?

The Samsung Galaxy A21s uses a USB Type-C port for charging and data transfer.

Does this phone support fast charging?

Yes, it supports up to 15W fast charging.

Is this phone suitable for heavy gaming?

While it can run casual games, the entry-level processor and 3GB RAM may limit performance for demanding, graphically intensive games.

What operating system does the Galaxy A21s run?

The phone comes with Android 10 installed.

How do I clean the exterior of the phone?

Use a soft, dry microfiber cloth. If needed, slightly dampen the cloth with water, but avoid getting moisture into any openings.

What is the warranty period?

This product comes with a FREE 12 Months Warranty.

Troubleshooting

Device does not power on

Ensure the device is charged. Connect the charger and wait a few minutes before attempting to power on. Try a different charging cable and power adapter.

Screen is unresponsive or slow

Restart the device by holding the power button. Close unused applications. If the issue persists, perform a factory reset (ensure data backup first).

Poor Wi-Fi or mobile data connection

Toggle Wi-Fi or mobile data off and on. Restart the device. Check your router or network settings. Reset network settings on the phone.

Apps crashing or freezing

Force close the problematic app. Clear the app's cache and data via Settings. Uninstall and reinstall the app. Ensure the device's operating system is up to date.

Battery draining quickly

Check battery usage in Settings to identify power-hungry apps. Reduce screen brightness, disable unused features like Bluetooth or GPS. Consider enabling battery saver mode.

Fingerprint sensor not working

Clean the fingerprint sensor area with a dry cloth. Ensure your finger is clean and dry. Re-register your fingerprint in the settings.

Pros and Cons

Pros

  • Large 6.5-inch display for immersive viewing.
  • Long battery life with a 5000 mAh capacity.
  • Versatile quad-camera setup for various photography needs.
  • Expandable storage up to 512GB via microSD card.
  • Affordable price point for its features.
  • Reliable security with Samsung Knox and biometric options.

Cons

  • Entry-level processor may struggle with demanding applications or heavy multitasking.
  • HD+ resolution (720 x 1600) is lower than Full HD found on some competitors.
  • Device may show cosmetic signs of wear as it is a refurbished product.
  • Internal RAM is 3GB, which is basic for modern Android usage.
  • No original box included.

Setup, Compatibility & Care Instructions

Initial Setup:

  1. Power On: Press and hold the power button to turn on the device.
  2. Language & Region: Select your preferred language and region.
  3. Wi-Fi Connection: Connect to a Wi-Fi network to download system updates and apps.
  4. Google Account: Sign in with your Google account or create a new one.
  5. Data Transfer: Follow the on-screen prompts to transfer data from an old device if desired.
  6. Security Setup: Set up your fingerprint or face recognition for secure access.
  7. Samsung Account: Optionally, sign in or create a Samsung account for additional services.

Compatibility:

  • SIM Cards: Supports Dual Nano-SIM. Check with your carrier for network compatibility (4G LTE supported).
  • Memory Cards: Compatible with MicroSD cards up to 512GB for expanded storage.
  • Charging: Uses a USB Type-C connector. A USB charging cable is included.
  • Headphones: Features a 3.5mm headphone jack.

Care Instructions:

  • Cleaning: Use a soft, dry, or slightly damp microfiber cloth to clean the screen and body. Avoid harsh chemicals or abrasive materials.
  • Battery: To maintain battery health, avoid exposing the device to extreme temperatures. Use the included charger or a certified 15W fast charger.
  • Protection: Consider using a screen protector and a protective case to safeguard against scratches and impacts, especially given the refurbished nature of the device.
  • Software Updates: Regularly check for and install software updates from Samsung to ensure optimal performance and security.