Huawei Mate 20 Pro - 128GB - Twilight - 4G - Android - Wi-Fi 5
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Product Information
Full details
The Huawei Mate 20 Pro 128GB Twilight is a refurbished smartphone ideal for users seeking high-end features at a more accessible price point. Its key benefit is a powerful, feature-rich experience with an exceptional camera system and premium display. A potential caveat is that this is a refurbished device, meaning there may be minor cosmetic imperfections. This device offers a large 128GB storage, a stunning 6.39" OLED display, a versatile Leica Triple Camera, and the high-performance Kirin 980 processor, all running on Android 9.0.
All features
| Release Year | 2018 |
|---|---|
| Colour | Multicolor |
| Operating System | Android |
| WiFi Standard | Wi-Fi 5 |
| Internal Storage Capacity | 128 GB |
| Processor | ARM Cortex |
| Display Size | 6.3 |
| Processor Family | ARM Cortex |
| Network Generation | 4G |
| Series | Mate 20 Pro |
| Model Part Number | 51093ATT |
| Brand | Samsung |
| Mobile Device Battery Capacity | 4200 mAh |
Extended Product Information
FAQs
What is the screen resolution and type?
The Huawei Mate 20 Pro features a 6.39-inch OLED display with a resolution of 3120 x 1440 pixels (2K+).
What is the warranty coverage for this refurbished device?
This refurbished device comes with a 12-month manufacturer warranty and an additional 12-month seller warranty, providing comprehensive coverage.
Does this phone support 5G networks?
No, the Huawei Mate 20 Pro supports up to 4G LTE networks. It does not support 5G connectivity.
What accessories are included with the phone?
The phone comes with a free USB Type-C charging cable. A 3.5mm headphone adapter is also included. The original box is not provided.
Is the phone waterproof?
The Huawei Mate 20 Pro has an IP68 rating for water and dust resistance, meaning it can withstand submersion in water up to 1.5 meters for 30 minutes. However, it's recommended to avoid intentional submersion and ensure ports are dry before charging.
What is the minimum battery health for this refurbished phone?
The battery health for this refurbished device is guaranteed to be a minimum of 80%.
Can I expand the storage?
Yes, the storage can be expanded using a Nano Memory (NM) card up to 256 GB. This is a proprietary format.
How do I perform a factory reset?
You can perform a factory reset by going to Settings > System & updates > Reset > Reset phone. Please note this will erase all data on the device.
Troubleshooting
Device not turning on
Ensure the device is charged. Connect it to the SuperCharge adapter for at least 30 minutes and try powering it on again. If the issue persists, contact support.
Poor Wi-Fi or mobile data connection
Restart the phone. Check your Wi-Fi router or mobile network signal. Toggle Airplane mode on and off. Reset network settings in Settings > System & updates > Reset > Reset network settings.
App crashing or freezing
Close the app and reopen it. Clear the app's cache and data (Settings > Apps & notifications > See all apps > [App Name] > Storage & cache). Ensure the app and the phone's OS are updated.
Battery draining quickly
Check battery usage by app in Settings > Battery. Reduce screen brightness, disable unnecessary background app activity, and turn off features like Bluetooth or GPS when not in use. Ensure battery health is at least 80% as per refurbishment standards.
Camera not focusing or producing blurry images
Clean the camera lenses with a soft cloth. Ensure you are at an appropriate distance for the camera mode being used (e.g., not too close for the main lens in macro mode). Restart the camera app or the phone.
Pros and Cons
Pros
- Exceptional camera quality with versatile Leica lenses
- Vivid and sharp OLED display for media consumption
- High-performance processor for demanding tasks
- Large internal storage capacity
- Fast charging capabilities
- Durable and water-resistant design
Cons
- As a refurbished unit, cosmetic blemishes may be present
- Runs on Android 9.0, which may not receive the latest OS updates
- Requires a Nano Memory (NM) card for expandable storage, which is proprietary
- Without original packaging, accessories might be limited
Setup, Compatibility & Care Instructions
Initial Setup:
- Power on the device by pressing and holding the power button.
- Follow the on-screen prompts to select your language, connect to Wi-Fi, and sign in with your Google account.
- Restore data from a previous device or set up as new.
- If you have a Nano Memory (NM) card, insert it into the dedicated slot.
Compatibility:
- Network: Supports 2G, 3G, and 4G LTE networks. Ensure your SIM card is compatible with Nano-SIM standards.
- Connectivity: Wi-Fi 5 (802.11ac), Bluetooth 5.0, NFC are supported.
- Charging: Uses a USB Type-C port. A USB Type-C to 3.5mm adapter is included for headphones.
- Storage Expansion: Compatible with Nano Memory (NM) cards up to 256 GB.
Care Instructions:
- Cleaning: Use a soft, slightly damp, lint-free cloth to clean the screen and body. Avoid abrasive cleaners or solvents. For water resistance, ensure all ports are dry before charging.
- Battery Care: To maintain battery health, avoid exposing the device to extreme temperatures. Utilize the 40W SuperCharge adapter for optimal charging speed.
- Cosmetic Care: As a refurbished device, minor scratches or scuffs may be present. Handle with care to prevent further cosmetic damage.
- Software Updates: Regularly check for system updates in the Settings menu to ensure optimal performance and security.