Plugable USB 3.0 Universal Docking Station - Horizontal - Black
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Product Information
Full details
The Plugable UD-3900H is a universal USB 3.0 docking station designed for Windows, macOS, and ChromeOS users seeking to expand their workstation connectivity through a single USB cable. Its key benefit is enabling connection to up to ten accessories, including dual external monitors, and providing essential ports like Gigabit Ethernet and audio, thereby streamlining desk setups and enhancing productivity. A primary caveat is that it does not provide power to charge the connected laptop.
All features
| Colour | Black |
|---|---|
| Model Part Number | UD-3900H |
| Brand | Plugable |
Extended Product Information
FAQs
Does this docking station charge my laptop?
No, the Plugable UD-3900H docking station does not provide power to charge your laptop. You will need to use your laptop's original power adapter for charging.
What is the maximum resolution supported by the monitors?
The dock supports up to 2560x1440 (1440P) resolution when connected to a native HDMI monitor via the HDMI port. This resolution is not supported when using the DVI port, HDMI-to-DVI adapters, or a DVI monitor.
Can I use this dock with my MacBook?
Yes, this dock is compatible with macOS versions 10.14 Mojave and later, including Macs with M1, M2, and M3 chips. Ensure DisplayLink drivers are installed.
Do I need to install drivers for this dock?
For Windows and macOS, it is highly recommended to install the latest DisplayLink drivers for optimal performance and compatibility. ChromeOS generally does not require separate driver installation.
Can I connect a DisplayPort monitor?
No, this docking station does not have DisplayPort outputs. It features HDMI and DVI ports. Adapters are included for DVI-to-VGA and DVI-to-HDMI connections.
Is this dock suitable for gaming?
Due to potential performance and software compatibility limitations inherent in USB graphics technology, this dock is not recommended for gaming. It is optimized for productivity tasks.
What is the difference between the USB 3.0 and USB 2.0 ports?
The USB 3.0 ports offer significantly faster data transfer speeds (up to 5 Gbps) and are ideal for external storage devices or high-bandwidth peripherals. The USB 2.0 ports (up to 480 Mbps) are suitable for standard peripherals like keyboards, mice, and webcams.
Troubleshooting
External monitors not detected or displaying an image.
Ensure the dock is powered on. Verify that the display cables are securely connected to both the dock and the monitors. Confirm that the correct input source is selected on the monitors. Ensure DisplayLink drivers are installed and up-to-date on Windows/macOS. Try using the included adapters if you are connecting via VGA or HDMI-to-DVI.
Slow USB data transfer speeds.
Connect high-speed devices (like external hard drives) to the USB 3.0 ports. Ensure the USB cable connecting the dock to the laptop is a USB 3.0 cable and is properly seated. Close unnecessary applications running in the background on your laptop.
No network connection when using the Ethernet port.
Check that the Ethernet cable is securely plugged into both the dock and your router/switch. Ensure the network cable is functional. Verify that the Ethernet driver for the dock is installed and enabled in your operating system's network settings.
Audio output or input is not working.
Confirm that your speakers or headphones are plugged into the correct 3.5mm jack on the dock. Check your operating system's sound settings to ensure the dock's audio device is selected as the default playback/recording device.
Laptop is not charging when connected to the dock.
This docking station does not provide laptop charging. You must use your laptop's original power adapter to charge the device.
Pros and Cons
Pros
- Expands connectivity significantly with a single cable.
- Supports dual external monitors for increased productivity.
- Compatible with a wide range of operating systems and Mac M1/M2/M3 chips.
- Includes both USB 3.0 and USB-C cables for broad laptop support.
- Gigabit Ethernet port ensures reliable wired network performance.
- Compact, horizontal design conserves desk space.
Cons
- Does not charge the connected laptop.
- 1440P resolution is not supported when using the DVI port or adapters.
- Not recommended for gaming due to potential latency and performance limitations.
- HDCP and Blu-ray playback are not supported.
- Not compatible with Linux/Unix operating systems.
- Requires a dual-core 2GHz+ CPU for optimal USB graphics performance.
Setup, Compatibility & Care
Setup:
- Connect the included power adapter to the docking station and plug it into a wall outlet.
- Connect your external monitors to the HDMI and DVI ports on the dock. Use the included DVI-to-VGA or DVI-to-HDMI adapters if necessary.
- Connect your keyboard, mouse, speakers, Ethernet cable, and any other USB devices to the appropriate ports on the dock.
- Connect the docking station to your laptop using either the provided USB 3.0 Type-A to Type-B cable or the USB 3.0 Type-C to Type-C cable, depending on your laptop's ports.
- For Windows and macOS, ensure the latest DisplayLink drivers are installed for optimal performance. ChromeOS generally does not require separate driver installation.
- Your external monitors should be detected automatically. If not, check your system's display settings.
Compatibility:
- Operating Systems: Windows 11, 10, 8.1, 8, 7; macOS 10.14 Mojave and later (including M1, M2, M3 Macs); ChromeOS.
- Display Ports: HDMI, DVI (VGA via adapter).
- USB Ports: USB 3.0 (Type-A) and USB 2.0 (Type-A).
- Important Notes: Does not support Linux/Unix. DVI Dual-Link is not supported. HDCP is not supported, limiting Blu-ray playback and content protection.
Care:
- Keep the docking station in a well-ventilated area to prevent overheating.
- Clean the exterior with a dry or slightly damp soft cloth. Avoid using harsh chemicals or abrasive cleaners.
- Ensure all cable connections are secure but do not overtighten to avoid damaging ports.