Sony WH-CH720N Wireless Noise Cancelling Headphones - Pink

The WH-CH720N Wireless Noise Cancelling Headphones offer Noise Cancelling, up to 35 hours battery ...

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Product Information

Full details

The Sony WH-CH720N headphones, perfect for music lovers and those needing clear calls, offer impressive noise cancellation and up to 35 hours of battery life. These headphones are designed for all-day comfort and feature crystal-clear calling. However, the over-ear design may not be ideal for those who prefer more compact headphones. Key features include Bluetooth 5.2, fast charging, and a lightweight design.

All features

ColourPink
SeriesWH-CH
Model Part NumberWHCH720NP.CE7
BrandSony

Extended Product Information

FAQs

How long does the battery last?

The battery lasts up to 35 hours with noise cancelling on and up to 50 hours with noise cancelling off.

How long does it take to charge?

It takes approximately 3.5 hours to fully charge the headphones.

Do the headphones come with a case?

No, a carrying case is not included.

Can I use the headphones for calls?

Yes, the headphones have a built-in microphone for clear calls.

What is the wireless range?

The wireless range is up to 10 meters (30 feet).

Are the headphones water-resistant?

No, the headphones are not water-resistant.

Does it have a 3.5mm jack?

Yes, it includes a 3.5mm audio cable for wired listening.

Does it support fast charging?

Yes, a 10-minute charge provides up to an hour of playback.

Troubleshooting

Headphones won't turn on.

Ensure the headphones are charged. Try holding the power button for a longer duration.

Bluetooth connection unstable.

Move closer to the paired device. Check for interference from other electronic devices.

Poor sound quality.

Ensure the headphones are fully charged. Check the audio source and adjust the volume.

Noise cancelling not working effectively.

Ensure noise cancelling is enabled via the power button or the app. Make sure the earcups fit snugly.

Can't connect to two devices simultaneously.

Ensure multipoint connection is enabled in the settings or via the Sony | Headphones Connect app.

Pros and Cons

Pros

  • Excellent noise cancellation for focused listening.
  • Impressive battery life for extended use.
  • Lightweight and comfortable design for all-day wear.
  • Clear call quality with noise reduction.
  • Fast charging for quick power-ups.
  • Multipoint connection for easy device switching.

Cons

  • Over-ear design might not be preferred by everyone.
  • May not offer the same level of audio fidelity as some higher-end models.
  • Requires a USB-C cable for charging (included).
  • Some features require the Sony | Headphones Connect app.
  • Limited water resistance, not ideal for workouts in heavy rain.
  • Sound quality is good, but may not satisfy audiophiles.

Setup, Compatibility & Care

Setup

  1. Charging: Use the included USB-C cable to charge the headphones fully before first use. The LED indicator will show the charging status.
  2. Pairing: Put the headphones into pairing mode by holding down the power button until the LED flashes blue. Then, select "WH-CH720N" from your device's Bluetooth settings.
  3. App Setup: Download the Sony | Headphones Connect app for additional features and customization options.

Compatibility

The headphones are compatible with a wide range of devices that support Bluetooth, including:

  • Smartphones (Android and iOS)
  • Tablets
  • Laptops and Computers

Care

  • Cleaning: Use a soft, slightly damp cloth to clean the headphones. Avoid excessive moisture.
  • Storage: Store the headphones in a cool, dry place when not in use.
  • Avoid Extreme Temperatures: Do not expose the headphones to extreme heat or cold.
  • Software Updates: Keep the firmware updated via the Sony | Headphones Connect app for the best performance.