Sony WH-CH720N Wireless Noise Cancelling Headphones - Black

The WH-CH720N Wireless Noise Cancelling Headphones offer Noise Cancelling, up to 35 hours battery ...

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Product Information

Full details

The Sony WH-CH720N headphones are designed for anyone seeking a comfortable, lightweight, and noise-canceling audio experience. They offer up to 35 hours of battery life with noise cancellation on, delivering premium sound quality and crystal-clear calls. However, be aware that the sound profile is tuned for a balanced listening experience and may not appeal to those seeking heavily bass-focused audio.

All features

ColourBlack
SeriesWH-CH
Model Part NumberWHCH720NB.CE7
BrandSony

Extended Product Information

FAQs

How long does the battery last?

The headphones provide up to 35 hours of battery life with noise cancellation on and up to 50 hours with it off.

How long does it take to charge?

A full charge takes approximately 3.5 hours.

Do these headphones support a 3.5mm connection?

Yes, they include a 3.5mm audio cable for wired listening.

Can I connect to multiple devices at once?

Yes, these headphones support multipoint connection, allowing you to connect to two Bluetooth devices simultaneously.

Are the headphones water-resistant?

No, the headphones are not water-resistant.

How do I control the volume and playback?

There are buttons on the headphones to control volume, play/pause, skip tracks, and answer calls.

What is the wireless range?

The wireless range is up to 10 meters (approximately 33 feet).

What is the warranty period?

Please refer to the product documentation or contact Sony support for warranty information.

Troubleshooting

Headphones won't turn on.

Ensure the headphones are charged. If they are charged, try resetting them by holding the power button for 10 seconds.

Bluetooth connection unstable.

Move the headphones closer to the source device, and ensure there are no obstructions interfering with the Bluetooth signal.

Poor sound quality.

Check the audio source and the settings on your device. Ensure the headphones are clean and free of debris.

Noise cancellation not working effectively.

Make sure noise cancellation is enabled. Check the fit of the earcups to ensure a proper seal.

Microphone not working.

Make sure the microphone is enabled on the headphones and in the audio settings of your device. Ensure the microphone isn't blocked by anything.

Pros and Cons

Pros

  • Excellent noise cancellation for immersive listening.
  • Remarkable battery life for extended use.
  • Lightweight and comfortable design suitable for long listening sessions.
  • Clear call quality with built-in microphones.
  • Multipoint connection for easy switching between devices.

Cons

  • Sound profile may not suit those who prefer a bass-heavy sound.
  • Requires the Sony | Headphones Connect app for full customization.
  • Some users may find the earcups a bit snug.
  • No aptX codec support.
  • May not be ideal for audiophiles seeking the highest sound fidelity.

Setup, Compatibility & Care

Setup

  1. Charging: Charge the headphones using the included USB Type-C cable. A full charge takes approximately 3.5 hours.
  2. Pairing: Enable Bluetooth on your device and put the headphones into pairing mode by pressing and holding the power button until the indicator light flashes.
  3. Connection: Select the WH-CH720N from the list of available devices on your phone or computer.
  4. Sony | Headphones Connect App: Download the app for iOS or Android to customize settings and update firmware.

Compatibility

The headphones are compatible with Bluetooth-enabled devices, including smartphones, tablets, computers, and other audio players. They also include a 3.5 mm audio cable for wired listening.

Care

  • Cleaning: Use a soft, slightly damp cloth to clean the earcups and headband. Avoid using excessive moisture or harsh cleaning agents.
  • Storage: Store the headphones in a cool, dry place when not in use.
  • Protection: Avoid exposing the headphones to extreme temperatures, humidity, or direct sunlight.
  • Software Updates: Keep the firmware up to date through the Sony | Headphones Connect app to ensure optimal performance.