Jabra Evolve 65 SE Stereo - Black

Professional wireless headset with dual connectivity and amazing sound for calls and music. Long w...

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Product Information

Full details

The Jabra Evolve 65 SE Stereo headset is designed for professionals in busy office or call center environments, offering a seamless blend of wireless freedom, exceptional sound quality, and all-day comfort. Its key benefit is enhanced productivity through dual Bluetooth connectivity and passive noise cancellation. A potential caveat is the need to charge the device regularly to ensure uninterrupted use.

All features

ColourBlack
SeriesEvolve
Model Part Number6699-833-309
BrandJabra

Extended Product Information

FAQs

How do I answer or end a call?

You can answer or end calls using the multi-function button on the earpiece.

What is the wireless range of the headset?

The Jabra Evolve 65 SE has a wireless range of up to 30 meters (100 feet).

How long does the battery last?

The battery provides up to 16 hours of talk time.

Can I connect to two devices simultaneously?

Yes, the Jabra Evolve 65 SE features dual Bluetooth connectivity, allowing you to connect to two devices at once.

Does the headset have noise cancellation?

Yes, it features passive noise cancellation through the design of the earcups and ear cushions.

What is the warranty period?

The Jabra Evolve 65 SE typically comes with a two-year warranty.

How do I update the headset's firmware?

You can update the firmware using the Jabra Direct software, available for download on the Jabra website.

Can I use the headset with my smartphone?

Yes, the headset is compatible with smartphones and allows you to make and receive calls, and listen to music.

Troubleshooting

Headset not pairing with device.

Ensure the headset is in pairing mode (LED flashing blue) and that Bluetooth is enabled on your device. Restart both devices if necessary.

Poor audio quality.

Make sure the microphone is not blocked and adjust the volume on both the headset and your device. Ensure the headset is within range of the connected device.

Busy light not working.

Verify that the busy light is enabled in the Jabra Direct software or via the headset controls. Make sure the light isn't manually disabled.

Headset not charging.

Check the USB-C cable and charging port for damage. Try using a different USB port or power adapter. Ensure the headset is properly connected to the charger.

Microphone not working.

Check microphone settings in your communication software. Make sure the headset microphone is selected as the default input device. Try muting and unmuting the microphone.

Pros and Cons

Pros

  • Wireless freedom and the ability to multitask.
  • Excellent audio quality for clear communication.
  • Comfortable for extended use.
  • Reduces distractions with passive noise cancellation and busy light.
  • Seamless integration with unified communication platforms.
  • Long battery life ensures availability throughout the workday.

Cons

  • Requires charging to maintain functionality.
  • Can be susceptible to interference in environments with many wireless devices.
  • Battery life may decrease over time with repeated charging cycles.
  • Over-ear design may not be preferred by all users.
  • The USB dongle is required for use with PCs without built-in Bluetooth.

Setup, Compatibility & Care

Setup

  1. Pairing: To pair the headset with your device, put the headset in pairing mode by pressing and holding the Bluetooth button until the LED flashes blue. Then, select the Jabra Evolve 65 SE from your device's Bluetooth settings.
  2. USB Dongle: For PC connectivity, insert the included USB dongle into a USB port on your computer. The headset should automatically connect.
  3. Charging: Use the provided USB-C cable to charge the headset. A full charge takes approximately 2 hours.

Compatibility

The Jabra Evolve 65 SE is compatible with:

  • Operating Systems: Windows, macOS, iOS, and Android.
  • UC Platforms: Microsoft Teams, Skype for Business, Cisco, and more.

Care

  • Cleaning: Clean the headset with a soft, damp cloth. Avoid using harsh chemicals.
  • Storage: Store the headset in a cool, dry place when not in use.
  • Ear Cushions: Replace ear cushions as needed for hygiene and comfort. Consider purchasing a carrying case to protect your headset during transportation.