Samsung The Frame Art Mode - 65 Inch 4K Ultra HD - Black

PLEASE NOTE: This TV has been tested using an original One Connect Box and One Connect cable, whic...

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Full details

This guide is for anyone looking to understand and enjoy the Samsung The Frame TV, a television designed to look like a picture frame. The key benefit is its ability to display art when off, blending seamlessly into your home decor. However, note that some models may require separate purchase of the One Connect Box and cable for full functionality.

All features

Display Type4K Ultra HD
Energy EfficiencyG
ColourBlack
Screen Size65
SeriesThe Frame Art Mode
Model Part NumberQE65LS03DAUXXU
BrandSamsung

Extended Product Information

FAQs

How do I access the Samsung Art Store?

Navigate to the Art Mode settings on your TV. You will be able to subscribe to the art store through the settings.

Can I use my own photos in Art Mode?

Yes, you can upload your photos to The Frame TV via a USB flash drive or your smartphone.

What is the One Connect Box?

The One Connect Box is a separate unit that houses the TV's ports and connections, which connects to the TV via a single cable, creating a cleaner look.

How do I change the bezels?

The bezels attach magnetically, making them easy to swap. Simply align the new bezel with the frame and snap it into place.

Does The Frame TV support HDR?

Yes, The Frame TV supports High Dynamic Range (HDR) for enhanced picture quality.

What is the warranty on the TV?

Samsung offers a standard warranty for The Frame TV. Contact Samsung support for detailed warranty information.

How do I update the TV's software?

Go to the TV's settings menu, navigate to 'Support,' then 'Software Update.' Follow the on-screen instructions.

How do I connect external speakers?

Connect your speakers via HDMI (ARC/eARC), optical audio, or Bluetooth, depending on your speakers.

Troubleshooting

TV won't turn on.

Check the power connection, ensure the One Connect Box is properly connected, and try a different power outlet.

Poor picture quality.

Adjust picture settings in the menu (brightness, contrast, sharpness). Make sure the content is high quality. If needed, reset the picture settings to default values.

No sound.

Check the volume settings and ensure the TV is not muted. If using external speakers, verify their connections and power.

Wi-Fi connection issues.

Check the Wi-Fi router, move the TV closer to the router, and restart the TV and router.

Art Mode not working.

Ensure Art Mode is enabled in the settings. Check your Art Store subscription if applicable.

Pros and Cons

Pros

  • Blends seamlessly with home decor due to its picture frame design.
  • Offers a vast library of art through the Samsung Art Store.
  • Provides excellent picture quality with 4K resolution and Quantum Dot technology.
  • Reduces glare with its Matte Display.
  • Offers customizable bezels to match your style.
  • Includes smart features and apps for easy access to content.

Cons

  • The One Connect Box and cable are not always included, requiring separate purchase.
  • Art Store subscription is required for full access to the art library.
  • Image quality, while good, may not be as high as dedicated high-end TVs.
  • Bezels are sold separately, adding to the overall cost.
  • Sound quality may require external sound systems for best results.
  • Motion sensor can be sensitive, causing the TV to turn on and off unexpectedly.

Setup, Compatibility & Care

  1. Setup:
  • Connect the One Connect Box to the TV (if included). If not purchased separately.
  • Connect the power cable.
  • Follow on-screen instructions for initial setup, including network connection and account setup.
  • Mount the TV using the included VESA mount or purchase a compatible stand.
  1. Compatibility:
  • Compatible with various streaming services like Netflix, Amazon Prime Video, and Disney+.
  • Supports Apple AirPlay 2.
  • Works with voice assistants like Alexa, Google Assistant, and Bixby.
  1. Care:
  • Clean the screen with a soft, dry cloth. Avoid using liquid cleaners.
  • Dust the frame regularly.
  • Ensure proper ventilation to prevent overheating.
  • Update the TV's software regularly for optimal performance.