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Samsung TV - 55" Black

Not AvailableSamsung TV - 55" Black
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NQ4 AI Gen2 ProcessorThink of the processor as the brain of the TV and this is our most intelligen...

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Screen Size
556575

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Product Information

Full details

This 55-inch Samsung Neo QLED 4K Smart TV, powered by the NQ4 AI Gen2 Processor, is designed for users seeking a premium viewing experience with exceptional picture quality and smart features. Its advanced AI upscaling and Quantum Matrix Technology deliver stunning 4K visuals, making it ideal for cinephiles and gamers, though its comprehensive feature set might require some exploration to fully utilize its potential.

All features

Energy EfficiencyG
Screen Size55
Display Type4K Ultra HD
ColourBlack
SeriesQN95D
Model Part NumberQE55QN95DATXXU
BrandSamsung

Extended Product Information

FAQs

What is Quantum Matrix Technology?

Quantum Matrix Technology uses Quantum Mini LEDs, which are significantly smaller than conventional LEDs. This allows for ultra-fine and precise light control across the screen, creating incredibly deep blacks, boosted brightness levels, and intense detail and contrast in every part of the picture.

How does 4K AI Upscaling work?

The TV's NQ4 AI Gen2 Processor utilizes artificial intelligence and 20 neural networks to analyze all incoming content. It intelligently restores detail, reduces noise, and enhances the resolution of any content to near 4K Ultra HD quality, even for sources that are not originally 4K.

Can I connect my gaming console to this TV?

Yes, this TV is exceptionally well-suited for gaming. It is designed for next-gen consoles and PC gaming, supporting `Motion Xcelerator 144Hz` for ultra-smooth visuals and ultra-low input lag. It also features a dedicated `Gaming Hub` for easy access to your games.

What streaming services are available on this Smart TV?

The Smart TV platform, powered by Tizen, provides access to a wide range of popular streaming applications including Netflix, Disney+, Apple TV, NOW, and many others. Additionally, `Samsung TV Plus` offers thousands of free TV shows and movies without a subscription.

How do I keep the screen clean?

To clean the screen, gently wipe it with a soft, dry, lint-free microfiber cloth. For tougher spots, lightly dampen the cloth with clean water or a specialized screen cleaner. Avoid spraying any liquids directly onto the screen.

Does this TV have an anti-glare screen?

Yes, it features an `Anti-Reflection Screen` which is designed to absorb reflections and significantly reduce glare from ambient light sources. This ensures a clear and brilliant picture even in brightly lit rooms or with direct light.

What is the Infinity One Design?

The Infinity One Design refers to the TV's ultra-slim profile and its near bezel-less screen. This design choice aims to provide a sleek, minimalist aesthetic that looks striking from any viewing angle and enhances the viewer's immersion in the content.

Info needed: What is the warranty period for this TV?

Info needed: Warranty details are typically provided at the point of purchase or in the product manual. Please refer to your specific documentation or retailer for precise warranty information regarding this product.

Troubleshooting

TV won't turn on

Ensure the power cord is securely plugged into both the TV and a working electrical outlet. Try a different outlet or test the existing one with another device. Check the remote control batteries and replace them if needed.

No picture or sound from connected device

Verify that the correct input source is selected on the TV (e.g., HDMI 1, HDMI 2). Check all cable connections between the TV and external devices (e.g., set-top box, game console). Try restarting the external device.

Picture quality issues (blurry, pixelated, distorted)

Check the resolution settings of your external device or streaming app to ensure they are optimized for 4K. Ensure your internet connection is stable and fast enough for high-resolution streaming. For broadcast TV, check antenna connection and signal strength. You may also try adjusting picture settings or enabling/disabling `4K AI Upscaling` to see the effect on specific content.

Remote control not working or unresponsive

Replace the batteries in the remote control. Point the remote directly at the TV's remote sensor. If it's a Samsung Smart Remote, try re-pairing it by holding the `Return` and `Play/Pause` buttons simultaneously for 3 seconds.

Smart TV apps not loading or crashing

Check your internet connection (Wi-Fi or Ethernet) to ensure it is active and stable. Try restarting the TV by unplugging it from power for 60 seconds. Clear the app's cache or reinstall the problematic app from the app store if the issue persists. Ensure the TV's software is up to date.

Audio issues (no sound, distorted sound, sync problems)

Check the TV's volume and mute settings. If using an external sound system, ensure it's powered on, connected correctly, and that the TV's audio output is set to the correct option (e.g., HDMI eARC, Optical). Try restarting both the TV and any connected audio devices.

Pros and Cons

Pros

  • Exceptional 4K picture quality with AI-powered upscaling and Quantum Matrix Technology.
  • Immersive viewing experience thanks to Neo Quantum HDR+, Ultra Viewing Angle, and Anti-Reflection Screen.
  • Sleek and modern Infinity One Design with a near bezel-less display.
  • Comprehensive Smart TV platform (Tizen) with access to numerous streaming services and personalized recommendations.
  • Dedicated Gaming Hub and Motion Xcelerator 144Hz provide a superior gaming experience.
  • Expert Calibration ensures accurate and truthful color reproduction out of the box.

Cons

  • The extensive advanced features and settings may require time to fully explore and optimize for personal preference.
  • Energy efficiency class G suggests higher power consumption compared to some TV alternatives.
  • While powerful, 4K AI Upscaling cannot create true native 4K content from lower resolutions, but rather enhances it to near-4K.
  • Info needed: Potential for minor blooming or halo effects around extremely bright objects on dark backgrounds, which can be common with Mini LED technology, though often well-controlled.

Setup, Compatibility & Care

Setup Guide

  1. Unboxing and Placement: Carefully remove the TV from its packaging. It is recommended to have two people for safely lifting and positioning the TV. Choose a stable, flat surface for stand placement or a secure wall mount location.
  2. Connecting Peripherals: Connect your power cable, HDMI devices (such as game consoles, Blu-ray players, or soundbars), and any other necessary cables. The TV is compatible with standard HDMI inputs.
  3. Initial Power On: Plug the TV into a working electrical outlet. Press the power button on the remote control or on the TV itself.
  4. Guided Setup: Follow the on-screen prompts for initial setup. This process typically includes:
  • Selecting your preferred language and region.
  • Connecting to your home Wi-Fi network.
  • Logging into or creating a Samsung account.
  • Scanning for broadcast channels (if you are using an antenna).
  • Agreeing to terms and conditions for Smart TV features.
  • Customizing basic picture and sound settings to your preference.

Compatibility

  • Video Sources: Compatible with various HDMI devices, including 4K gaming consoles (e.g., Xbox Series X, PlayStation 5) and PCs, supporting 144Hz refresh rates for smooth visuals.
  • Audio Systems: Supports HDMI eARC for high-quality audio passthrough to compatible soundbars and AV receivers, ensuring optimal sound from external audio systems.
  • Smart Home: Integrates with Samsung's SmartThings ecosystem and other smart home platforms for convenient voice control and automation.
  • Streaming Services: Compatible with all major streaming applications via the Tizen operating system, offering a wide range of entertainment options.

Care and Maintenance

  • Screen Cleaning: Gently wipe the screen with a soft, lint-free microfiber cloth. For stubborn marks, lightly dampen the cloth with water or a specific screen cleaner solution. Never spray liquid directly onto the screen.
  • Body Cleaning: Use a dry, soft cloth to clean the TV frame and stand. Avoid harsh chemicals or abrasive cleaning materials.
  • Ventilation: Ensure proper airflow around the TV. Do not block ventilation openings on the back or sides. Maintain a clear space around the TV for heat dissipation.
  • Software Updates: Periodically check for and install software updates to ensure optimal performance, security, and access to new features. This can usually be done through the TV's settings menu (`Settings` > `Support` > `Software Update`).
  • Power Management: Unplug the TV during electrical storms or when not in use for extended periods to prevent potential damage from power surges and to conserve energy.