Hisense Smart TV - 50" 4K Ultra HD Black
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Product Information
Full details
This Hisense 50" 4K Ultra HD Smart TV is ideal for movie buffs and gamers seeking an immersive viewing experience without a premium price tag. Its AI 4K Upscaler and AI Smooth Motion technologies bring content closer to 4K quality with enhanced clarity and fluid motion, while Game Mode Plus ensures responsive gameplay. A potential caveat for users outside the UK is that some apps and services, including the tuner, are region-specific. This TV offers a vibrant picture, intelligent upscaling, smooth motion for action, and convenient smart features accessible via a voice remote, all powered by the VIDAA smart platform.
All features
| Colour | Black |
|---|---|
| Display Type | 4K Ultra HD |
| Screen Size | 50 |
| Series | E6S |
| Model Part Number | 578117 |
| Brand | Hisense |
Extended Product Information
FAQs
How do I access the Freely platform?
The Freely platform is accessible directly from the TV's smart menu. Ensure your TV is connected to the internet. Some features and availability may be limited to the UK.
How do I perform a factory reset?
Navigate to Settings > System > Reset, then select 'Factory Reset'. Please note this will erase all your data and settings.
Can I connect Bluetooth headphones?
Yes, the TV supports Bluetooth 5.4. Go to Settings > Network > Bluetooth, and follow the on-screen instructions to pair your headphones.
What is the warranty period for this TV?
The Hisense 50E6STUK comes with a 2-year warranty period.
How do I update the TV's software?
Go to Settings > System > About > System Update. The TV will check for and install available firmware updates if connected to the internet.
Does this TV support gaming at 120Hz?
The native refresh rate is 60 Hz. While HDMI 2.1 ports support higher bandwidth, the TV's panel capabilities are native 60 Hz. Game Mode Plus helps optimize for responsive gameplay.
What streaming apps are available?
The VIDAA smart platform provides access to popular apps such as Netflix, Disney+, NOW, Prime Video, YouTube, and more. Availability may vary by region.
Troubleshooting
TV will not turn on.
Check that the power cord is securely plugged into both the TV and a working wall outlet. Try a different outlet. Ensure the remote has fresh batteries and is pointed at the TV's sensor.
No picture or sound.
Verify that the correct input source is selected on the TV. Check all cable connections (HDMI, power). Restart the TV by unplugging it from the power for 60 seconds, then plugging it back in.
Picture is distorted or has artifacts.
Check the HDMI cable for damage and ensure it's securely connected. Try a different HDMI port or cable. If the issue persists, perform a factory reset on the TV (refer to FAQ).
Smart features are not working or slow.
Ensure the TV is connected to a stable internet connection (Wi-Fi or Ethernet). Restart your router and the TV. Check for software updates for the TV and specific apps.
Voice remote is not responding.
Replace the remote's batteries. Ensure the remote is paired correctly with the TV. Check for any obstructions between the remote and the TV's IR sensor. Try re-pairing the remote.
Pros and Cons
Pros
- Excellent picture quality with AI 4K Upscaling and Dolby Vision support.
- Smooth motion handling ideal for sports and gaming.
- Immersive audio experience with DTS Virtual:X.
- Convenient voice control for easy navigation.
- Access to a wide range of smart TV apps and Freely platform (UK).
Cons
- Some smart features and tuner functionality are UK-specific.
- Native refresh rate is 60 Hz, which may not satisfy professional gamers seeking higher rates.
- Energy efficiency rating is 'E' for SDR and 'G' for HDR.
- Response time of 9.5 ms is good but not exceptional for competitive gaming.
Setup, Compatibility & Care
Setup:
- Unpacking: Carefully remove the TV and accessories from the box.
- Stand Assembly: Attach the included legs using the provided screws. Ensure they are securely fastened.
- Power Connection: Plug the power cord into the TV and a wall outlet.
- Initial Setup: Turn on the TV and follow the on-screen prompts to select your language, connect to Wi-Fi, and scan for channels (if applicable).
- Remote Pairing: Pair the Voice Remote by following the on-screen instructions, usually involving pressing specific buttons.
Compatibility:
- HDMI Ports: Features 3 HDMI 2.1 ports, compatible with modern gaming consoles (PS5, Xbox Series X) and PCs for high-resolution, high-refresh-rate content.
- USB Ports: Includes 2 USB 2.0 ports for media playback or connecting compatible accessories.
- Wi-Fi & Ethernet: Connects to your home network wirelessly via Wi-Fi or a wired Ethernet connection.
- Bluetooth 5.4: Supports wireless headphones, soundbars, or game controllers.
- VESA Mounting: Compatible with 200 x 400 mm VESA wall mounts for flexible placement.
Care:
- Screen Cleaning: Use a soft, dry microfiber cloth to gently wipe the screen. For stubborn marks, slightly dampen the cloth with distilled water. Never spray liquid directly onto the screen.
- Ventilation: Ensure the TV has adequate ventilation by not blocking the vents on the back or sides. Avoid placing it in enclosed spaces.
- Remote Control: Keep the remote clean and replace batteries as needed. Avoid dropping it.