We have tested this phone and can confirm that it is in full working order. Every phone is put through our rigorous testing and quality control procedures before it is made available for sale. idoodirect is one of the top ten mobile phones. Fast shipping including same day and next day despatch from our UK warehouse. Contact us from Monday to Friday, 8am – 5pm, for support, queries and collections; our aim is to respond to every email within 24 hours. Every item sold is assessed systematically by our internal quality control team and undergoes a detailed check list and quality assurance process. Customer satisfaction is our top priority. Orders are dispatched within 1 working day. Pick up / collections are available with prior agreement. We offer an eBay money back guarantee and a 30-day cancellation period. Our customer service team is dedicated to delivering outstanding customer service.