Zens Wireless Charging EU Power Adapter - 15 W - White
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Product Information
Full details
The Zens Wireless Charging EU Power Adapter is designed for users seeking a streamlined, all-in-one charging solution for their Apple devices. Its key benefit is the combination of MagSafe-compatible wireless charging and an 18W USB-C port, allowing for simultaneous charging of two devices. A potential caveat for some users is its limited compatibility with specific European countries, excluding Ireland, Cyprus, Malta, and the United Kingdom.
All features
| Colour | White |
|---|---|
| Model Part Number | 78-81522 |
| Brand | Zens |
Extended Product Information
FAQs
What is the maximum wireless charging speed?
The adapter supports wireless charging speeds up to 15W, and Apple's 7.5W fast charging for compatible iPhones.
Does it come with a USB-C cable?
No, the USB-C charging cable for the second device is not included and must be purchased separately.
Which iPhone models are compatible?
It is compatible with iPhone 12 Series, 13 Series, 14 Series, 15 Series, 16 Series, 17 Series, and iPhone Air.
Can I use this adapter in the UK?
No, this adapter is designed for EU sockets and is not compatible with the United Kingdom, Ireland, Cyprus, or Malta.
Can I charge my Apple Watch with this adapter?
No, this adapter is designed for iPhones and AirPods. It does not support Apple Watch charging.
Will it work with a thick phone case?
It is designed to work with most MagSafe-compatible cases up to 3mm thick. Thicker cases may interfere with the magnetic connection and wireless charging.
How do I clean the charging surface?
Wipe the charging surface with a soft, dry cloth. Avoid using any liquids or cleaning agents.
Troubleshooting
Wireless charging is slow or not starting
Ensure your iPhone or AirPods case is properly aligned with the magnetic charger. Check that your case is not thicker than 3mm and is MagSafe compatible. Verify that the power adapter is securely plugged into the wall socket.
USB-C port not charging a second device
Confirm that a compatible USB-C charging cable is securely connected to both the adapter and the device. Try a different USB-C cable to rule out cable issues. Ensure the device itself is compatible with USB-C charging.
Adapter is not recognized by devices
Unplug the adapter from the wall, wait 10 seconds, and plug it back in. Try a different power outlet to ensure the outlet is functional.
Overheating during charging
It is normal for the adapter and devices to feel warm during charging. However, if it becomes excessively hot, remove the devices and unplug the adapter. Ensure there is adequate ventilation around the adapter and that no other heat sources are nearby.
Pros and Cons
Pros
- Combines wireless and wired charging in one unit
- Strong magnetic connection for secure iPhone placement
- Supports fast wireless charging for compatible iPhones
- Reduces cable clutter significantly
- Compact and portable design
Cons
- Not compatible with the UK, Ireland, Cyprus, or Malta
- USB-C charging cable for the second device is not included
- Maximum wireless charging speed is 15W, which may not be the fastest available
- May not be compatible with thicker phone cases
Setup, Compatibility & Care
Setup:
- Plug the adapter into a compatible European wall socket.
- Place your MagSafe-compatible iPhone or AirPods case onto the magnetic charging surface.
- Connect a USB-C charging cable (not included) to the USB-C port and your second device.
Compatibility:
- Wireless Charging: iPhone 12 Series, iPhone 13 Series, iPhone 14 Series, iPhone 15 Series, iPhone 16 Series, iPhone 17 Series, and iPhone Air. AirPods (3rd Generation) and AirPods Pro (2nd Generation).
- MagSafe Cases: Works with most MagSafe-compatible cases with a thickness of less than 3mm.
- Wired Charging: Any device that can be charged via a USB-C connection (charging cable required).
- Region: Compatible with most European countries, *excluding* Ireland, Cyprus, Malta, and the United Kingdom.
Care:
- Wipe the adapter with a soft, dry cloth.
- Avoid using harsh chemicals or abrasive cleaners.
- Ensure the charging surface is free from debris before placing devices on it.