Sage The Oracle Touch - Black Truffle
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Product Information
Full details
The Sage Oracle Touch - Black Truffle is designed for coffee lovers seeking cafe-quality coffee at home with automated convenience. Its key benefit is simplifying the espresso-making process with touch screen controls for grinding, brewing, and milk texturing. However, it requires some initial setup and familiarization with its features. This fully-automatic espresso machine features an integrated burr grinder, precise temperature control, dual boilers, and the ability to save personalized coffee settings. It offers five customisable coffee settings and produces velvety micro-foam for latte art.
All features
| Colour | Black |
|---|---|
| Series | The Oracle Touch |
| Model Part Number | SES990BTR4GUK1 |
| Brand | Sage |
Extended Product Information
FAQs
How often should I clean the machine?
Wipe down the exterior daily, clean the portafilter and milk wand after each use, and descale as prompted by the machine or every 1-3 months, depending on use.
What type of water should I use?
Use filtered water to prevent limescale buildup and ensure the best-tasting coffee.
How do I adjust the grind size?
The grind size can be adjusted through the touch screen settings.
Can I use pre-ground coffee?
No, the Oracle Touch is designed for use with whole coffee beans only.
What is the warranty?
The Sage Oracle Touch comes with a 2-year repair, replace, or refund guarantee.
How do I clean the milk wand?
After each use, wipe the milk wand with a damp cloth. You can also purge the wand by briefly steaming water into the drip tray.
How do I create a custom coffee setting?
Select the base coffee type, adjust settings such as strength and milk temperature, and then save it with a personalized name.
Troubleshooting
Device won't turn on.
Check the power cord and outlet. Ensure the machine is switched on at the back.
Poor espresso extraction.
Check the grind size, dose, and tamping. Ensure the water tank is full.
Milk steaming issues.
Clean the milk wand. Ensure the milk jug is positioned correctly.
Machine is making unusual noises.
Check for any blockages and ensure all components are properly assembled.
Water leaking from the machine.
Check the water tank connection and other fittings for leaks.
Pros and Cons
Pros
- Simplified operation with a touch screen interface.
- Consistent and high-quality espresso extraction.
- Customizable settings to suit personal preferences.
- Integrated grinder eliminates the need for a separate grinder.
- Ability to create micro-foam for latte art.
- Dual boiler system for simultaneous brewing and steaming.
Cons
- Can be expensive compared to other home espresso machines.
- Requires initial setup and a learning curve to master all features.
- Size may be a consideration for those with limited counter space.
- Cleaning and maintenance require time and attention.
- Some users may prefer more manual control over the brewing process.
- May require occasional descaling to maintain optimal performance.
Setup, Compatibility & Care
Setup:
- Initial Setup: Unpack the machine and familiarize yourself with the components. Refer to the included manual for detailed instructions.
- Water Tank: Fill the 2.5-liter water tank with fresh, filtered water. Ensure it is securely placed.
- Bean Hopper: Fill the 280-gram coffee bean hopper with your favorite whole beans.
- Power On: Plug in the machine and turn it on using the power button.
- Follow the Touch Screen Prompts: The touchscreen will guide you through the initial setup, including language selection and any required calibrations.
Compatibility:
- Water: Use filtered water for the best taste and to minimize limescale buildup.
- Coffee Beans: Use high-quality, freshly roasted coffee beans. The machine is designed for whole beans only.
- Power: The machine operates on 220-240V.
Care:
- Daily Cleaning: Wipe down the exterior surfaces with a damp cloth. Clean the drip tray regularly.
- Portafilter and Filter: Rinse the portafilter and filter basket after each use.
- Milk Wand: Clean the milk wand immediately after steaming milk to prevent buildup.
- Descaling: Regularly descale the machine to remove mineral buildup. The machine will prompt you when descaling is needed. Follow the instructions in the manual for descaling.
- Burr Grinder: Clean the burr grinder regularly to remove coffee residue and ensure optimal grinding performance.