Sage The Oracle Dual Boiler SES995BTR Coffee Machine - Black Truffle
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Product Information
Full details
The Sage The Oracle Dual Boiler SES995BTR is designed for home baristas who desire ultimate automation and cafe-quality coffee with the flexibility to take manual control. Its key benefit is the seamless blend of automated features, like the Auto MilQ™ system and Auto Dial-In, with precise manual controls, all powered by a robust Quad-Core CPU and a responsive touch screen. A potential caveat for some users might be its advanced feature set requiring a learning curve for full mastery.
All features
| Colour | Black |
|---|---|
| Accent Colour | Green |
| Model Part Number | SES995BTR4GUK1 |
| Brand | Sage |
Extended Product Information
FAQs
How do I clean the Auto MilQ™ system?
After each use, purge steam through the wand. For a deeper clean, follow the 'Clean Espresso Path' and 'Clean Milk System' routines via the machine's menu, using the provided cleaning tools and solution as instructed.
What type of coffee beans should I use?
Freshly roasted, whole coffee beans are recommended for optimal flavor. The integrated grinder has 45 settings to accommodate a range of roast levels and origins. Avoid pre-ground coffee for the best results.
Can I use the machine without the Sage+ Coffee App?
Yes, the app is an optional feature for remote operation and convenience. All brewing functions can be controlled directly via the 5.7-inch touch screen on the machine.
How often should I descale the machine?
The machine will prompt you when descaling is required based on usage and water hardness. Regular descaling is crucial for maintaining performance and longevity. Follow the on-screen instructions carefully.
What is the warranty period for this machine?
The Sage The Oracle Dual Boiler SES995BTR comes with a 2-year warranty from Sage, covering manufacturing defects.
What is the difference between Auto and Manual modes?
Auto mode utilizes features like Auto Dial-In and Auto MilQ™ to automate the brewing process, making it easier for beginners. Manual mode gives experienced users full control over grind size, dose, temperature, and milk texturing for precise customization.
Can I adjust the temperature for different coffee types?
Yes, the triple heating system with PID control allows you to adjust extraction temperature in 1-degree increments, enabling fine-tuning for different coffee beans and roast profiles.
Troubleshooting
Machine does not power on
Ensure the power cord is securely plugged into the machine and a working wall outlet. Check the main power switch on the back of the machine.
Espresso is weak or watery
Adjust grind size finer, increase dose, or check if the coffee is too finely ground for the grinder settings. Ensure the portafilter is correctly tamped. Check for blockages in the shower screen.
Milk is not steaming or is frothy, not microfoam
Ensure the steam wand is clean and free of blockages. Check that the steam pressure is adequate. Adjust the Auto MilQ™ settings for the specific milk type being used. Ensure the milk jug is cold.
Error message on the screen
Refer to the specific error code in the user manual or contact Sage customer support. Common errors relate to water levels or cleaning cycles.
Grinder not grinding or dosing incorrectly
Check the bean hopper for blockages. Ensure the grinder settings are correctly selected. Clean the grinder burrs if they appear clogged with coffee oils.
Pros and Cons
Pros
- Offers both full automation and manual control for versatile brewing.
- Dual boilers allow simultaneous espresso extraction and milk steaming.
- Advanced milk texturing system (Auto MilQ™) produces excellent microfoam.
- Integrated grinder with precise electronic adjustment ensures consistent dosing and tamping.
- App connectivity adds remote preheating convenience.
Cons
- The advanced features may have a learning curve for new users.
- Requires regular maintenance and cleaning to ensure optimal performance.
- A larger countertop footprint compared to basic espresso machines.
Setup, Compatibility & Care
Initial Setup:
- Unpacking: Carefully unpack all components, ensuring all protective packaging is removed.
- Water Tank: Fill the removable water tank with fresh, cold water. Ensure it is properly seated.
- Power Connection: Plug the machine into a suitable power outlet.
- First Rinse Cycle: Follow the on-screen prompts for an initial rinse cycle to flush the system.
Compatibility:
- Coffee Beans: The integrated grinder is designed for whole coffee beans. Use freshly roasted beans for best results.
- Milk: The Auto MilQ™ system is optimized for dairy, soy, almond, and oat milk.
- App: Requires a compatible smartphone and Wi-Fi connection for Sage+ Coffee App features.
Care and Maintenance:
- Daily: Empty and rinse the drip tray. Wipe down the steam wand after each use. Flush the group head.
- Weekly: Clean the portafilter and shower screen. Wipe down the exterior with a damp cloth. Run a cleaning cycle for the milk system.
- Monthly/As Needed: Descale the machine according to the manufacturer's instructions and on-screen prompts. Clean the grinder burrs.
- Backflushing: Perform backflushing with a cleaning tablet regularly as prompted by the machine.