HP DeskJet 2820e All-in-One Printer - Grey

Good to know - This all-in-one printer can scan, copy and print super-fast, but won't take up much...

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The HP DeskJet 2820e is an all-in-one printer designed for home and small office use, offering convenient wireless printing, scanning, and copying capabilities. Its key benefit is its ease of use, with a simple setup process and intuitive mobile app, making it ideal for users who want a hassle-free printing experience. One thing to keep in mind is that this printer uses thermal inkjet technology, which may not be ideal for high-volume printing needs.

All features

ColourGrey
SeriesDeskjet
Model Part Number588K9B
BrandHP

Extended Product Information

FAQs

How do I print from my smartphone?

Download and install the HP Smart app on your smartphone, and follow the setup instructions. Make sure both your printer and smartphone are connected to the same Wi-Fi network.

How do I scan documents?

Place the document on the scanner glass or load it in the input tray. Open the HP Smart app and select the scan option. Follow the on-screen instructions to scan and save or share the document.

What kind of ink cartridges does this printer use?

The HP DeskJet 2820e uses HP 305 series ink cartridges.

Can I print photos?

Yes, you can print photos. Use photo paper for the best results and select the appropriate print settings in the HP Smart app.

What is the warranty?

The printer comes with a one-year limited warranty. For more information, visit the HP support website.

How do I cancel my Instant Ink subscription?

You can change or cancel your Instant Ink plan anytime at no cost through your HP account.

How do I clean the print heads?

Use the HP Smart app to access the printer maintenance settings and select the print head cleaning option.

What types of paper can I use?

The printer supports various paper types including plain paper, photo paper, and envelopes. Refer to the user guide for specific paper weight recommendations.

Troubleshooting

Printer not connecting to Wi-Fi

Ensure the printer is within range of your Wi-Fi router. Restart both the printer and the router. Re-enter your Wi-Fi password during setup. Check for any network connectivity problems.

Print quality is poor

Run the print head cleaning utility via the HP Smart app. Replace ink cartridges if they are low or empty. Use high-quality paper for best results. Ensure you have the correct paper type selected in the print settings.

Printer is offline

Check the printer's power connection. Make sure the printer is connected to the same Wi-Fi network as your device. Restart the printer and your device. Check the printer's status in the HP Smart app.

Paper jams

Carefully remove any jammed paper from the input and output trays. Ensure you are using the correct paper type and size. Do not overfill the paper tray.

Cannot print from mobile device

Ensure that the printer is connected to the same Wi-Fi network as your mobile device. Make sure the HP Smart app is installed and up-to-date. Restart both the printer and your device.

Pros and Cons

Pros

  • Easy setup and use with the HP Smart app.
  • Compact design saves space.
  • Wireless printing capabilities.
  • Supports mobile printing technologies like Apple AirPrint.
  • Offers Instant Ink subscription for cost savings and convenience.
  • Uses recycled materials, promoting sustainability.

Cons

  • Not ideal for high-volume printing.
  • Manual duplex printing.
  • Limited maximum duty cycle (1000 pages per month).
  • May require occasional firmware updates.
  • Relies on the HP Smart app for full functionality.
  • Some features may require an internet connection.

Setup, Compatibility & Care

  1. Setup:
  • Unpack the printer and remove all packing materials.
  • Connect the power cord and turn on the printer.
  • Download and install the HP Smart app on your smartphone or tablet.
  • Follow the app's instructions to connect the printer to your Wi-Fi network and set it up.
  • Load paper into the input tray.
  • Install the ink cartridges when prompted by the app.
  1. Compatibility:
  • Compatible with Windows 10, Windows 11 and ChromeOS operating systems.
  • Supports Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 11.0 Big Sur, Mac OS X 12.0 Monterey and Mac OS X 13.0 Ventura.
  • Supports mobile printing via Apple AirPrint and Mopria Print Service.
  1. Care:
  • Keep the printer in a clean, dry area.
  • Regularly clean the printer's exterior with a soft, damp cloth.
  • Avoid placing heavy objects on the printer.
  • Replace ink cartridges when prompted by the printer or app.
  • Use the HP Smart app to perform printer maintenance, such as print head cleaning.