Microsoft Surface Laptop 5 - 13 Inch - Green - Intel Core i7 - 16 GB RAM - 512 GB Storage - Windows

Laptop 5 is our best all-around Laptop with the perfect balance of sleek design, high performance ...

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Full details

The Microsoft Surface Laptop 5 is designed for consumers seeking a premium, versatile laptop for daily productivity and entertainment. Its key benefit lies in the perfect balance of sleek design, robust performance powered by 12th Gen Intel Core processors, and extended battery life, making it ideal for portability and hybrid work. A potential caveat is its premium price point, reflecting its high-end features.

All features

ColourGreen
WiFi StandardWi-Fi 6
RAM16 GB
Internal Storage Capacity512 GB
OSWindows
ProcessorIntel Core
Screen Size13
Processor FamilyIntel Core i7
Series5
Model Part NumberRBG-00053
BrandMicrosoft

Extended Product Information

FAQs

What is the processor in this model?

This specific model features an Intel® Core™ i7-1255U processor from the 12th generation.

How much storage does it have?

This configuration comes with a 512 GB Solid State Drive (SSD).

Does it have a touchscreen?

Yes, it features a 13.5-inch PixelSense touchscreen with a 2256 x 1504 resolution.

What operating system does it come with?

It comes pre-installed with Windows 11 Home (64-bit).

What types of ports are available?

It includes one USB-C Thunderbolt 4 port, one USB-A port, a 3.5mm headphone jack, and a Surface Connect port for charging.

Can I upgrade the RAM or storage?

The RAM is integrated into the motherboard (LPDDR5x-SDRAM) and is not user-upgradeable. The SSD is also not designed for easy user replacement.

What is the battery life like?

The Surface Laptop 5 offers up to 18 hours of typical device usage on a full charge, though actual battery life may vary depending on usage.

What's included in the box?

The box typically includes the Surface Laptop 5, a 65W Surface Power Supply (AC adapter), and a quick start guide.

Troubleshooting

Device won't turn on

Ensure the Surface Connect cable is properly plugged into both the laptop and the power adapter, and the adapter is connected to a working outlet. Try holding the power button for 30 seconds.

Touchscreen is unresponsive

Restart the laptop. If the issue persists, check for Windows updates which may include driver updates for the display. You can also try running the Surface Diagnostic Toolkit.

Wi-Fi connection issues

Restart your router and modem. Ensure Wi-Fi is enabled on your laptop. Try resetting the network settings in Windows 11 (Settings > Network & internet > Advanced network settings > Network reset).

Slow performance

Close unnecessary applications and browser tabs. Check Task Manager for resource-heavy processes. Ensure your system is up-to-date with Windows updates. Restart the device regularly.

Overheating

Ensure the laptop's vents are clear of obstruction. Avoid using the laptop on soft surfaces that can block airflow. Close demanding applications if the device becomes excessively warm.

Pros and Cons

Pros

  • Excellent balance of portability and performance.
  • High-quality, vibrant touchscreen display with good color accuracy.
  • Long battery life suitable for a full workday.
  • Premium build quality and elegant design.
  • Fast data transfer and versatile connectivity with Thunderbolt 4.

Cons

  • Can be a premium investment compared to other laptops.
  • Integrated graphics may not be suitable for intensive gaming or professional creative workloads.
  • Limited port selection beyond USB-C Thunderbolt 4 and a USB-A port.
  • Repairability can be challenging due to its sleek, integrated design.

Setup, Compatibility & Care

Initial Setup:

  1. Power on the Surface Laptop 5.
  2. Follow the on-screen prompts to select your region, keyboard layout, and connect to a Wi-Fi network.
  3. Sign in with your Microsoft account or create a new one.
  4. Accept the Windows 11 license terms and choose your privacy settings.
  5. The device will complete the initial setup. You may be prompted to set up Windows Hello for facial recognition login.

Compatibility:

  • Operating System: Ships with Windows 11 Home, ensuring compatibility with the latest Windows applications and features.
  • Ports: Includes one USB-C Thunderbolt 4 port, one USB-A port, a headphone jack, and the Surface Connect port for charging and docking.
  • Peripherals: Compatible with most USB-C and USB-A devices, including external monitors, storage, and accessories. Wi-Fi 6 (802.11ax) ensures compatibility with modern wireless networks.

Care Instructions:

  • Cleaning the Screen: Gently wipe the touchscreen with a soft, lint-free microfiber cloth. For stubborn smudges, slightly dampen the cloth with water or a screen-safe cleaning solution. Avoid spraying liquid directly onto the screen.
  • Cleaning the Body: Wipe the exterior with a dry or slightly damp microfiber cloth. For Alcantara finishes, use a specific Alcantara cleaner if needed, following manufacturer guidelines.
  • Ventilation: Ensure the laptop's vents are not blocked to prevent overheating. Avoid placing the laptop on soft surfaces like pillows or blankets for extended periods.
  • Battery Care: To maintain battery health, avoid exposing the laptop to extreme temperatures and try not to keep it plugged in at 100% charge constantly if possible. Use the provided 65W AC adapter for optimal charging.